Still not sure if this is a scam site or not. Tried to put in a order but was notified they would only charge my card $3 I was then to contact my credit card company and confirm the charge th... Ver mais
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Leia as opiniões dos outros
PERFECT in every way: pricing, speed of packing, shipping, communication. Many sites say "free shipping" but then load me with an exorbitant shipping fee at the end of the process because "oh, but... Ver mais
I had pre order jitters of a non-returnable item. I had many questions. Each time I called, I got a live person to speak with. Email answer was exactly what I had asked about. I felt my concerns were... Ver mais
Since buying a 40-year old sailboat last year, I have ordered a bunch of gear from Defender to repair or upgrade my boat's systems. I like the prices and selection. They have been helpful and supp... Ver mais
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I had a great experience with Defender
I had a great experience with Defender. Shipment was fast and correct. Unfortunately for me one of the items had to be returned and they handled the return quickly and professionally. Excellent customer service! Thank you.
Your website sucks
Your website sucks. The search results are horrible mostly because I don’t know what you call what at I’m looking for. The suggestions that people also bought along with the item are hit and miss. Alternative and similar products could be improved. I eventually find what I want but it takes me longer than I would like.
Everyone is very helpful when I call
Everyone is very helpful when I call. They take the time to look things up and they are very efficient.
shipping
product shipped right away received when I needed it good price on item
Great assistance in choosing materials.
Always great service
Always great service, for many years now. Hang in there, you are doing good. — Jerry Reid
The staff were very helpful
The staff were very helpful, they knew the products and location right away. Staff were attentive and friendly. The store was clean and easy to navigate, had clear signage.
Great knowledgeable people who took my…
Great knowledgeable people who took my order
good delivery
Great seller AAAA+++
Not the first time I purchase with…
Not the first time I purchase with Defender … I have had a very good experience in the past so I will continue to be your costumer …
Easy online shopping And prompt delivery
Easy online shopping and package arrived well ahead of expected date. This is going to be a Christmas present for our son but he picked it out so we’re sure it will be perfect!
What I need, when I need it
They always have what I need, at a very competitive price, and their website makes ordering extremely easy.
Great customer service
I had pre order jitters of a non-returnable item. I had many questions. Each time I called, I got a live person to speak with. Email answer was exactly what I had asked about. I felt my concerns were addressed before I placed the order. After the order, I received an email explaining what steps to take regarding truck freight acceptance and refusal. This further allayed my fears of getting a flawed or defective item without recourse. Can't wait for it to arrive now.
Fair pricing-great shipping
Fair pricing, free next day shipping. Super packaging.
Will buy again.
We found exactly the right part for…
We found exactly the right part for replacement. We have a temporary hold currently, waiting for the part.
Ordered on line and was delivered in 3…
Ordered on line and was delivered in 3 days.
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