delicieuxchocolat (dechoc) Opiniões 27

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always get their plant based bars for Xmas from the in laws who live in Meltham, and it’s always a highlight.

Classificada 5 em 5 estrelas

Really lovely chocolate I was quite surprised because of it being Ruby I expected very pink and sweet. Not so!! It was creamy. Punchy and delicate at the same time. Ordering and delivery was very effi... Ver mais

Classificada 5 em 5 estrelas

Decided to treat myself to the subscription - 1st bar of chocolate hand delivered (local delivery). Absolutely gorgeous chocolate. The aim was to make it last but I'm afraid it was too good! Definitel... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Order delivered late, no communication received to advise of delay or when delivery could be expected, requested gift message not included. Cannot comment on chocolates as they are a gift but the box... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Chocolate artesanal
  2. Loja de chocolates
  3. Confeitaria

Escrito pela empresa

Luxury Handmade Chocolate, made in Yorkshire by Award-Winning Pastry Chef and Chocolatier, Reece Hunt.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

27 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Yorkshire Peach recommendation didn’t disappoint

Saw the Yorkshire Peach (Lisa - YouTuber) get a box of these as a gift from dechoc and she raved about them so we wanted to try… we were not disappointed. The caramelised white chocolate bar was our absolute favourite… will definitely be ordering the larger version of this soon.

25 de junho de 2023
Classificada 5 em 5 estrelas

Amazing chocolate

Absolutely fantastic I absolutely love the chocolates I ordered the small sizes to try and some hot chocolate and oh wow they are absolutely delicious I definitely will be buying again they are the best chocolate I've ever tasted and the hot chocolate is divine I highly highly recommend them for hot chocolate and ordinary chocolate they are absolutely delicious I didn't expect the quality and the flavours that I did, it really is the best chocolate and hot chocolate out there and the packaging is really sweet also.

18 de junho de 2023
Classificada 5 em 5 estrelas

Great company

Just received my 2nd order and I was not disappointed. Beautiful chocolate and hot chocolate is amazing. Will be ordering again soon.

23 de junho de 2023
Classificada 5 em 5 estrelas

Excellent!

I have sent a couple of Délicieux gifts to friends for a birthday or as a thank-you. Both times they were really pleased. Thank you for making me look good and for providing a unique gift option and for the great service!

5 de janeiro de 2023
Classificada 5 em 5 estrelas

Such a great service and yummy

Such a great service! I ordered local delivery at approx 2.30 pm and by at the latest 4.30pm they were delivered. I had bought 4 lots of small bars and the shop had gift wrapped them so nicely. I am such a fan of both the plant based and dairy dark chocolate from here it’s so nice! Thank you very much I am definitely ordering again.

7 de dezembro de 2022
logótipo da delicieuxchocolat (dechoc)

Resposta da delicieuxchocolat (dechoc)

Thank you Stephanie, your feedback is greatly appreciated! We are thrilled you love the products!

Classificada 5 em 5 estrelas

Delicious chocolate!

Delicious chocolate and faultless customer service. Can't wait to place another order!

6 de dezembro de 2022
logótipo da delicieuxchocolat (dechoc)

Resposta da delicieuxchocolat (dechoc)

Thank you very much for your kind words, Rachael. We are thrilled you love the chocolate!

Classificada 5 em 5 estrelas

Beautiful chocolate

Beautiful chocolate, beautifully packaged, and they taste amazing! The hot chocolates are to die for.. I will definitely be back for more.

2 de dezembro de 2022
Opinião espontânea
logótipo da delicieuxchocolat (dechoc)

Resposta da delicieuxchocolat (dechoc)

Thank you for your review and calling into the shop over the weekend. Glad to hear the Hot Chocolate has gone down well too. Merry Christmas!🎄✨

Classificada 2 em 5 estrelas

Order delivered late

Order delivered late, no communication received to advise of delay or when delivery could be expected, requested gift message not included.
Cannot comment on chocolates as they are a gift but the box looks nice.

26 de novembro de 2022
logótipo da delicieuxchocolat (dechoc)

Resposta da delicieuxchocolat (dechoc)

Hi Kat,
Firstly, thank you for your purchase and shopping small and local.
As mentioned over email, with regards to delivery we apologise it was one day late. As mentioned, with the current mail strikes there have been significant delays, not only with us, but nationwide.
We did update all of our social media channels to say hand deliveries will be made Friday 2nd December - We have also increased our delivery timescales to cater for delays.

With local hand deliveries there is no automated system like the large couriers have (tracking numbers, delivery updates, times slots etc) and unfortunately it wouldn’t be possible for us to send individualised emails for each customer due to the volume of orders.

The business is run by one individual, myself. I make, package and hand deliver everything. As you can imagine, this is a very busy period and our first Christmas.
I do apologise for your late delivery but we did feel we communicated this as best we could.

Again, we sincerely apologise.

Thanks,
Reece

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