Delume Opiniões 26

Ordered from the company well over 2 weeks ago and have had no following updates besides my order confirmation. Emailed in to see if they had an updates for me but had nothing back from them. I’m really disappointed as their jewellery looks amazing but disappointed in customer service as this has been a waste of money. No reply on instagram either. Don’t waste your money or time.

, I contacted you by email and Instagram with no reply.
Order #91118 has been preparing for 22

First time purchasing was no problem except the waiting was the maximum period of 2 weeks.
Second time I ordered I got a confirmation email and that's it. No delivery,no response to my email enquiries nor refund request. £20 gone

Update: I received my order, only yesterday. So it did take a while for it to get to me... There was no communication from the seller despite my attempts. It seemed like it arrived from outside of the UK which is why it may have taken a while. I'm only giving 3 stars because of the lack of communication from the seller.

Kommt nie an, Geld ist weg

not delivered.
utter joke
will file to police

Ordered 1 bracelet for anniversary, no shipping email, no nothing, contacted 2 times, 0 answered don’t buy shit from this scammer

Leider auf diese Drecksmasche hereingefallen. Produkt nie angekommen trotz Bestätigung von DHL und auf meine Mails wird auch nicht mehr geantwortet.

I ordered one bracelet on 10 Jan and today is 19 Feb didn't even got my bracelet its just scam don't buy from this shit store.

Ordered 2 bracelets, received one. I contacted them several times but nothing. I wasted £35. They target a young audience as well.

Ich habe im September etwas bestellet mehr mals auf insta geschrieben E-Mails geschrieben, nie etwas zurück bekommen und nie ein Paket erhalten.

Betrüger - Bestellung kam nie an, das Geld ist natürlich weg...

Doesn't even deserve a 1 star!! I ordered 3 bracelets on the 29th November, 3 emails sent and unanswered. So annoying! Not even a tracking number. Very disappointed as these were gifts for Christmas!! Do not buy from these!!

If I could give 0 stars I would.
Ordered for my niece for Christmas over 2 weeks ago.
No notification to even say its been sent.
Told it would arrive by Christmas.
3 emails sent and nothing.
Don't order!!! Nothing arrives and customer service is non-existent.

I ordered a bracelet from this site, its good quality but it takes long to arrive, I waited over a month.

I have ordered a bracelet on this website on the 3rd of October 2024. It was a present for my friend’s birthday, which was already more than a month ago. That gives you an idea how long I have been waiting for the package to arrive. It has been like 2 months and I am still waiting up until this day. I have tried to contact them, but they won’t answer. this site is a scam and it’s pretty sad they target young girls without a lot to spend in the first place. I, a young woman myself, wanted to support a small business whose jewellery seemed like a nice present for my best friend. miserable people.

Eigentlich verdient es gar keinen Stern, jedoch geht dies nicht. Delume ist ein SCAM!!! Wenn du bestellst bekommst du noch eine Bestellungsbestätigung per Email, jedoch kommt das Paket nicht an. Ich habe gemerkt, dass es ein Scam ist nachdem ich 2 Monate auf das Paket gewartet habe und die antworten dir auch nicht wenn du sie per Email kontaktierst.

My package never arrived, and when I try to track it, it simply says that "Your package cannot be found".

this company is not real- they will take your money and you will never receive your products. the worst company i have ever spent my money, don't bother to try to contact them as they don’t answer. they can all get fcked