Deluxe Opiniões 

I place an order for new checks because my bank was bought by PNC bank. The checks came back with the old bank logo and the old bank routing and account number. I was charged $141 for 100 duplicate checks.
When I called customer service, I was told to take the checks into my new bank and have THEM call to arrange for a reorder. I did that and my new bank charged me $26 for the exact same order that Deluxe robbed me for $141 SO if I could give you NO STARS, I would.

Useless 41/2 weeks still no checks. There is no customer service. They had the cheek to answer back that they have excellent customer service. Hey deluxe checks check your rating its 1.6. What does that tell you?

One star is too much, we have tried the program and it did not work for us, since we stopped the service we are getting non stop emails, we have called, email them to stop and NOTHING.
This is a copy of the email we are geetting:
You are receiving this notification because:
• You have set up a new Deluxe Payment Exchange account and requested access to QuickBooks online; or
• You have a Deluxe Payment Exchange account and your certificate requires renewal.
Ben Herlinger,
In order to complete or maintain your integration, eChecks QuickBooks Online Middleware would like to access your Deluxe Payment Exchange account. Please approve the request by clicking the following link and signing into your account:

If you have any questions, contact our support team at 1-877-333-6964 or
Thank you,
Deluxe Payment Exchange (DPX)

While the order process is reasonably easy, especially if you had a previous order, The cost is horrendous! $225.00 for 160 checks! That is $1.41 per check. Shipping was $25. Nuts. This will be the last order with Deluxe. They caught me in a weak moment when I needed them.

This is the worst company I've ever had to deal with. They can't even consistently do their own basic service which is disburse money. They only have excuses and ZERO resolution is anything like a reasonable time frame. They lie and pass the buck and make excuses while their phone and chatting and email reps only try to make themselves feel better. It's all about their feelings and not about business and getting the money disbursed in a timely fashion. It's never their fault and they'll always submit a ticket. The last rep spoke to me about the requirements of and SLA as though that somehow cost them money or had some kind of repurcussions. Anyone who's been in business for more than 10 minutes knows that an SLA is a hope for schedule of events. I personally think they are a bunch of theivs and con artists looking to screw anyone they can and take no responsibility for their mistakes.

I get security checks and they always rip when you pull them out there paper is way to thin. And there mail fees and nothing but a ripoff. $39 from JERSEY to Florida.

One star, only because I couldn't give it zero, and still write a review. The "check" says "check preview," and I don't see any way to print it. Check's only good for one look, so now I can't go that route anymore. I could use Deposit Service, at a cost of no less than $4.99 - FOR A $1.10 VENDING MACHINE REFUND! What a bunch of BS. It's a small loss. Lesson learned.

A total scam. DO NOT CLICK PRINT CHECK!! It will print your check with no routing or checking number and that its, you cant get your funds.

Trying to order checks found out. They charge $40 a box of checks. Customer service is terrible. You can't get a representative on the phone. They're rated a point 9 star. That should tell you everything. I would not do business with Deluxe checks.

Nearly impossible to get an actual human being on the phone. Their automated system doesn't given an option to speak to a person. I just had to try all of the options to find one that connected me to a person.
They don't seem real interested in having any decent customer support.
Definitely not using them again.

Slow to print (over two weeks) and they reserve the right to charge you twice. I will never use them again. I don’t need a duplicate credit card charge at 8:11 pm on a Friday night to mess up my entire weekend. Find another company…Deluxe has obviously gotten too big and don’t give a damn about its customers. Oh, and I’ve been using them for 25 years, but not any more.

-1 star!! Ordered cheques through Td, queen street east and and Lee avenue branch, end of june 2025. Each time i called , i was told cheques were shipped end of June. When td staff upon my relentless insistence followed up with deluxe, according to td staff deluxe has no record of my account, for which cheques were issued. This company is banking on no consequence from TD. I still don’t have my cheques. The td branch did not care that i did not have my cheques, and ask me to reorder, with no guarantee that it will arrive the second time. If your bank deals with deluxe for cheques, find a bank that doesn’t deal with deluxe

The inshittification of everything. The only free option to receive a travel insurance claim is to physically print out a check... While you're traveling, out-of-country, away from a printer, or your home bank. Travel insurance company outsources their underwriting to one firm who then outsources the claim processing to another and that company sends you to Deluxe eChecks. Awesome!

Multiple times I've received checks from companies I regularly receive payment's from threw this service that I've selected direct deposit the website acts like it does every time then days later I don't have the funds I've received zero notifications that the deposit was rejected no explanation just if i look on my deluxe account again now the option is to print it instead of it having been completed when I was told it would be most check cashing stores and even a lot of bank tellers will not even try to cash their checks because they refuse to print them in a way that the numbers on the bottom of the checks are scannable their customer service isn't helpful to the point where I've had 2k in uncashable checks and unable to pay my rent they literally been responsible for me losing my house and I've told their customer service that they don't care and can't help you

My complaint is that they never tear off cleanly. The check paper just rips into a raggedy top edge that you hope doesn’t leave any important pre-printed info along the top. Like my name or the check number

The site is supposedly experiencing issues and you are unable to print the checks with no fix in sight. It just say”check back every 30 minutes”. But you can pay them 3% to direct deposit it.
I reached out to customer support and was given robotic answers copied out of a book.
Don't waste your time with this company/service.

absolutely terrible customer service. no agents available except to tell me to call a different number which then required me to enter information i no longer have
why is it so difficult to speak to a person ??? they certainly don't mind taking an order - it is just SHIPPING an order that is hard.

It took THREE representatives of Deluxe Checks f*up my order. The first couldn't get my street name spelled correctly. (It's an average name). The second couldn't correct this mistake, and the third corrected the spelling of the street, but then chose to change the spelling of my last name. (???) After ordering checks with Deluxe for several decades, I will NEVER work with them again. I am not big on writing reviews, but these three people took over an hour in attempting to get this order correct. AND ever did! Now I have not one, but two sets of checks with misspellings. How did this happen?!

The plastic insert in the role was damaged upon delivery. The company very quickly sent out a replacement part!

Tried to get information ordering a stamper. Unhelpful, uncaring customer service, whether it be by phone (could not get past the menus options) or email with a clueless rep named "Evelyn." Do not order ANYTHING form this company.