Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

If possible I would give no stars at all. I looked for a way to cancel my free trial and couldn’t find any clear way to do this. I sent a message through their “contact us” side of things which was... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Pesimo servicio, atencion, cobros indebidos. Apareció la reversa, espero que se confirme en mi estado de cuenta, gracias.

A empresa respondeu

Classificada 1 em 5 estrelas

Insufficient designs, only a rotating catalog of prebuild templates. No AI anywhere. Minimum 5 spam mails per week. And, as others said, no button for account deletion. You have to write them a mail,... Ver mais

Classificada 1 em 5 estrelas

This company somehow gained access to my debit card and charged me $228 I’m currently going through dispute claims, funny I’ve never heard of this company but they charge me that ridiculous amount of... Ver mais

Informações sobre a empresa

  1. Serviços para empresas

Informação fornecida por diversas fontes externas

Designs.ai is a creative platform hosting tools that are intended to assist independent freelancers, markets and small businesses to create exceptional brand identities and stand out from the crowd.


Informações de contacto

1,5

Muito mau

TrustScore: 1.5 em 5

67 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 87% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Misleading and scam-like website

25 de janeiro de 2024
Opinião espontânea
logótipo da Designs.ai

Resposta da Designs.ai

Hi Jack,

Greetings.

We appreciate your feedback and apologize for any confusion. Our pricing, terms, and conditions are transparently presented on our website.
If you have any concerns or require assistance in resolving issues, please feel free to contact us at info@designs.ai. We are here to help and ensure your satisfaction.

Regards,
Designs.ai Team

Classificada 1 em 5 estrelas

Shady business practices

Their trial to subscription conversion happend in an unethical fashion. When I messaged them about the fact that I am not using their service and I'd like my money back, they refused; so I am disputing their charges.

Horrible customer-service, avoid if possible!

Update: I did reach out to support first. You said there is nothing you can do about it. I am just sharing my experience with the lot of you after the fact

15 de janeiro de 2024
Opinião espontânea
logótipo da Designs.ai

Resposta da Designs.ai

Hi Csaba,

We understand your concerns and would like to address them promptly.
In order to provide you with the best possible assistance, we kindly ask you to reach out to us directly at info@designs.ai with your account details.

Our dedicated team will thoroughly investigate your case and work towards a resolution that meets your expectations.

Thank you.

Designs.ai Team

Classificada 1 em 5 estrelas

impossible de résilié

5 de janeiro de 2024
Opinião espontânea
logótipo da Designs.ai

Resposta da Designs.ai

Greetings.

Feel free to email us at info@designs.ai, and we'll be more than happy to assist you with the cancellation process.

Thank you.

Designs.ai Team

Classificada 1 em 5 estrelas

Wrong design was provided for download…

Wrong design was provided for download and the company refused to provide the correct download. Silver lining, i've now found much better software for designing logos, which highlights how basic this company software is and how little they care about their customers getting a good product (or even the right one).

17 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Scam
I had to give them one star as there is nothing lower, they charged me £24 and didn't give me any extra features. If we look at the tool itself it is the degraded version of canva

1 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Sketchy

First of all, I was very disappointed with the results. Which is still fine, given that I didn't expect AI to do much anyway and I was using the free trial after all. But when I tried to cancel my trial, the site won't even let me do it. Clicking the 'My Plan' option keeps bringing up a pop-up message "Error, No response from server. Please refresh and try again later" which does not go away no matter how many times you click the cross. This is the kind of thing that happens before you forget to cancel your subscription and end up paying for a service you know you have no use for.

1 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Can’t even process videos

Can’t even process videos. Wait hours and was locked. Total waste of my time.

16 de julho de 2023
Opinião espontânea
logótipo da Designs.ai

Resposta da Designs.ai

Hi Ivan,

We are truly sorry to hear about the frustration and inconvenience you experienced with our VideoMaker.

We want to assure you that our VideoMaker is currently functioning optimally. If you're still encountering issues with downloading or processing videos, we kindly request you to reach out to our dedicated support team at info@designs.ai.

Our team will promptly assist you in resolving the problem and ensuring that you can fully utilize our services.

Thank you.

Regards,
Designs.ai Team

Classificada 1 em 5 estrelas

No clear way to stop a subscription or…

No clear way to stop a subscription or delete your account.

14 de maio de 2023
Opinião espontânea
logótipo da Designs.ai

Resposta da Designs.ai

Thank you for sharing your feedback.

We apologize for the inconvenience and frustration you experienced while searching for a way to delete your account.

We have`received your account deletion request. Please allow a few working days for the process to complete.

Thank you for considering our services, and we wish you all the best.

Designs.ai Team

Classificada 1 em 5 estrelas

Uselss product and bad customer service.

Insufficient designs, only a rotating catalog of prebuild templates. No AI anywhere. Minimum 5 spam mails per week. And, as others said, no button for account deletion. You have to write them a mail, where the estimated response time is about a week. Stay away. There is nothing of use here.

6 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Dont Use! Account Deletion not possible!

There is no way to delete your account and the terms of service are misleading. Since hours i search for an option to delete my account but there isnt an option.

16 de abril de 2023
Opinião espontânea
logótipo da Designs.ai

Resposta da Designs.ai

Thank you for sharing your feedback.

We apologize for the inconvenience and frustration you experienced while searching for a way to delete your account.

We have received your email and have processed your account deletion request. Please allow us some time to complete the process.

Thank you for considering our services, and we wish you all the best.

Designs.ai Team

Classificada 1 em 5 estrelas

Watch out! there is no way to stop them to withdraw your money!

Watch out!! Its made as a lure to harvest your bank details and hook you on a payment that you can not cancel.
There is no way to DELETE your account. Once you enter your card details there is no way to stop them to withdraw your money!
for a 25 Euro a month(!!!) there is nothing useful. You can go to CANVA for 11Euro and have hundreds of times more value.

23 de março de 2023
Opinião espontânea
logótipo da Designs.ai

Resposta da Designs.ai

Greetings.

We take pride in offering our clients a seamless and intuitive user experience, which includes a straightforward and hassle-free process for canceling trial plans.

Please do email us your account information to info@designs.ai and we will reach out to you promptly to solve this.

Thank you.
Designs.ai team.

Classificada 1 em 5 estrelas

This company somehow gained access to…

This company somehow gained access to my debit card and charged me $228 I’m currently going through dispute claims, funny I’ve never heard of this company but they charge me that ridiculous amount of money. Very shady business and has not returned my emails regarding this. Avoid

24 de fevereiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Asked for a demo multiple times and…

Asked for a demo multiple times and kept being asked how many employees I have and what my budget was (it's a subscription service so no idea why any of this is information is needed). Will seek an alternative service. Avoid.

21 de fevereiro de 2023
Opinião espontânea
logótipo da Designs.ai

Resposta da Designs.ai

Hi Benjamin,

Thank you for reaching out to us. We would love to gain a better understanding of your business needs to ensure that we can provide the right assistance for the demo.

Rest assured that our team is committed to your success with our product, and we will send you detailed guides to help you use our product effectively.

Please feel free to reach out to us with any questions or concerns, and we will be happy to assist you.

Regards,
Designs.ai Team

Classificada 1 em 5 estrelas

He withdrew $500 from my card without…

He withdrew $500 from my card without my knowledge.

8 de fevereiro de 2023
Opinião espontânea
logótipo da Designs.ai

Resposta da Designs.ai

Hi Abdullah,

To further investigate your claim, could you please reach out to us at info@designs.ai ?
Please provide us with the registered email address of your account.

Hope to hear from you soon.

Regards,
Designs.ai Team

Classificada 5 em 5 estrelas

Designs.ai is one of the best online video making website…

Designs.ai is one of the best video making websites online i would say. It provided me with a comprehensive solution to create professional-looking videos. It is a user-friendly interface that offers a wide range of features and tools to create stunning videos. Also the website provides pre-made templates, music, sound effects, and a library of assets that can be used to make engaging and dynamic videos.

5 de fevereiro de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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