DESLOC Opiniões 55

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

This is a review of the companies Facial recognition/solar charging door lock. Overall a very good product. Some suggestions to improve it are a note in the instructions to state that it is recommen... Ver mais

Classificada 4 em 5 estrelas

Locks feels a bit cheaply made and battery life and remote locking have yet to be fully tested but overall I was very impressed with this lock and handle set for the price. Looks sharp and comes with... Ver mais

Classificada 4 em 5 estrelas

This lock has been amazing. I love the options available for unlocking, especially the fingerprint option. I like that you can control it from far away via WiFi and that you can create temporary codes... Ver mais

Classificada 5 em 5 estrelas

Solid lock so far. With some significant upgrades to the Schlage Encode that just broke down on me. I'm liking the auto-lock door sensor and the palm vein reader is like using "the force" to manipu... Ver mais

Informações sobre a empresa

  1. Fornecedor de cadeados
  2. Empresa de equipamento electrónico

Escrito pela empresa

DESLOC, a subsidiary of the popular DESMAN company founded in Asia in 2009, specializes in smart lock solutions. Over 16 years, we have earned the trust of nearly 10,000,000 users and upheld a high level of customer satisfaction in Asian markets. Our reputation for excellent quality and innovation has led to partnerships with global renowned brands, positioning us as a top choice for high-end projects in Asia. With rigorous testing and a team of 200+ R&D personnel, we deliver unparalleled security and convenience. Venturing into the North American market, DESLOC aims to lead with reliable, smart lock solutions.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

55 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 33% das suas opiniões negativas

Geralmente responde dentro de um mês

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 4 em 5 estrelas

Facial Recognition/Solar Charging Door Lock Review

This is a review of the companies Facial recognition/solar charging door lock. Overall a very good product. Some suggestions to improve it are a note in the instructions to state that it is recommended to pre-charge the battery before installation. The facial recognition is not 100% accurate. It sometimes fails to open the lock however a second try is usually successful. The lock appears rugged and should be long lasting.

1 de maio de 2026
Classificada 5 em 5 estrelas

I had a problem with the K140 Plus lock…

I had a problem with the K140 Plus lock in not calibrating, notified Desloc and they replied back quickly, and when the lock wouldn't work they replaced it. The lock works very well with the palm unlocking and other features, works with alexa and wifi.

12 de abril de 2026
Classificada 5 em 5 estrelas

Solid lock so far

Solid lock so far. With some significant upgrades to the Schlage Encode that just broke down on me. I'm liking the auto-lock door sensor and the palm vein reader is like using "the force" to manipulate objects.

The app could use a bit of polishing and additional features and I'm hoping that Desloc will accept suggestions and integrate them quickly. Happy so far!

24 de março de 2026
Classificada 3 em 5 estrelas

Lack of instructions and backlight is…

Lack of instructions and backlight is too dim.
Any suggestions

23 de março de 2026
logótipo da DESLOC

Resposta da DESLOC

Dear Customer,
We are very sorry to hear about your experience and sincerely apologize for the inconvenience caused. We take such concerns very seriously and have already followed up with you via email to assist with your case.
If you have any additional details or questions, please feel free to contact our support team at support@desloc.com. Our team will be happy to look into this further and help resolve the issue as quickly as possible.
We truly appreciate your patience and the opportunity to make things right.
Best regards,
DESLOC Customer Support Team

Classificada 1 em 5 estrelas

Can't track my order and it never…

Can't track my order and it never arrived. I was scammed

20 de março de 2026
logótipo da DESLOC

Resposta da DESLOC

Dear Customer,
We are very sorry to hear about your experience and sincerely apologize for the inconvenience caused. We take such concerns very seriously and have already followed up with you via email to assist with your case.
If you have any additional details or questions, please feel free to contact our support team at support@desloc.com. Our team will be happy to look into this further and help resolve the issue as quickly as possible.
We truly appreciate your patience and the opportunity to make things right.
Best regards,
DESLOC Customer Support Team

Classificada 4 em 5 estrelas

Desloc 110

The installation was simple and easy to follow the instructions. Programming the lock and adding fingerprints was also simple.

13 de fevereiro de 2026
Classificada 5 em 5 estrelas

Ordered three D110 locks

I just ordered 3 door Handel dead bolt combinations. Took ma a minute to download the DESLOC app. I have a B200L and I use the app TTLock. Love the locks. The only thing I wish came with the black locks is black strike plates and black lock plates. I think that’s what they’re called.

11 de fevereiro de 2026
Classificada 3 em 5 estrelas

Just Ok

The device seems cheaply made, not great quality.
I dislike the fact that I need to pay a fee to unlock features such as low battery warning.
I mistakenly purchased the lock with wifi Alexa support, completely useless and you need to install a hub that doesn't come with a power block.
Would I buy again...probably not, I would look for different offerings.

16 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

works good

works good had a bit of a time getting deadbolt to stay open then I figured it out and am very happy with product it had fast shipping priced right

29 de abril de 2025

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