Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Devo is an amazing company and has helped our business thrive by delivering last minute requests, such as 50 oranges and limes, 20 milks etc with short notice. Despite the short notice we always recei... Ver mais

Classificada 4 em 5 estrelas

It was Kool to find a Grocery App that delivered to East London. After a false start of the shop not having what was advertised, Customer Services called and a refund was arranged and I reordered.... Ver mais

Classificada 3 em 5 estrelas

Was great to start but as time is going on the substitutes become more and more regular when they are charging a1.99-.3.99 delivery them a 99 p service charge i Dont expect to still be waiting over 30... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service. The person I spoke to had great communications skills and managed to solve my situation after a lot of hard work. The shop failed to deliver the full items I ordered and also deliver... Ver mais

Informações sobre a empresa

  1. Serviço de entrega de alimentos ao domicílio

Escrito pela empresa

Order affordable groceries online with Devo to get your favourite brands delivered from your local shops straight to your door.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

102 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I have just Devo for the very first…

I have just Devo for the very first time and would recommend them highly to anyone who was looking for items to be delivered from local small suppliers.
It was easy to set up my account and was kept fully informed at each stage of the journey by the delivery.
I had ordered a couple of beers which were kept really cold and the courier was very helpful and provided good customer service. I would definitely use them again, as I did not want to go out as I have been ill and didn't want to spread my germs around to others.

11 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I received a similar product that…

Thought I had an issue with my ordered but realised it was me being silly! Excellent service actually and very quick!

15 de dezembro de 2021
logótipo da Devo Grocery Delivery

Resposta da Devo Grocery Delivery

Hi Giorgia,

We are sorry to hear you had an unsatisfactory experience.

We have conducted a full investigation and have provided you with a detailed breakdown over email. I hope the additional clarity will be satisfactory

We're always looking to improve your experience and value your feedback.

Devo Team 😊

Classificada 5 em 5 estrelas

Helpful staff

Helpful staff, delivery came promptly. Delivery driver was very kind, called me when items were not in stock and greeted me very friendly. Would recommend :)

3 de julho de 2021
Classificada 4 em 5 estrelas

It was Kool to find a Grocery App that…

It was Kool to find a Grocery App that delivered to East London.
After a false start of the shop not having what was advertised, Customer Services called and a refund was arranged and I reordered.
The Tracking System was also a bit hard to follow as the time kept increasing and decreasing all at once.
But, despite the hiccups I would definitely use them again as there was quite a wide choice of products to choose from and they do have a vast delivery area.

23 de junho de 2021
Classificada 2 em 5 estrelas

Always late and expired food

I used Devo twice and both times the rider was late, the first time of twenty minutes approx. and the second time forty minutes. The second time, furthermore, I was given an expired product.

27 de maio de 2021
logótipo da Devo Grocery Delivery

Resposta da Devo Grocery Delivery

Hey,

We apologise for the unsatisfactory service you have received. We value your feedback and are working with the stores and riders to improve to the service for customers.

We hope to you will continue to support us on our journey to encourage people shop local.

Thanks
Devo

Classificada 5 em 5 estrelas

Impressed

I’ve made several orders and I enjoy the personal touch with the local shop. Lots of options, amazing customer service and a great app.

17 de maio de 2021
Opinião espontânea
Classificada 3 em 5 estrelas

Must do better

Was great to start but as time is going on the substitutes become more and more regular when they are charging a1.99-.3.99 delivery them a 99 p service charge i Dont expect to still be waiting over 30 mins after i ordered.. (Again) Their competition is fierce if devo Dont do better they will loose a fair amount of customers

16 de maio de 2021
Opinião espontânea
logótipo da Devo Grocery Delivery

Resposta da Devo Grocery Delivery

Hey,

We apologise for the unsatisfactory service you have received. We value your feedback and are working with the stores to improve to the service for customers.

We hope to you will continue to support us on our journey to encourage people shop local.

Thanks
Devo

Classificada 5 em 5 estrelas

Very good

Always quick delivery only ever had one issue and someone contacted me immediately and resolved.

25 de março de 2021

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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