I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90... Ver mais
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Leia as opiniões dos outros
The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social... Ver mais
We are happy with the monthly fee but the connections still keep dropping out and we have to redial. Sometimes this happens 3 or more times during a single call. You told us that you tried to fix thi... Ver mais
A empresa respondeu
The price is cheap, the answering staff is very patient to answer questions, I asked a lot of questions, she was very patient and answered, I bought a calling card very satisfied, I hope everyone who... Ver mais
Informações sobre a empresa
- Empresa de telecomunicação
- também em
- Operadora de redes móveis
- Operadora de telecomunicações
- Serviço de hospedagem web
Sobre DianhuaChina.com
Escrito pela empresa
DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.
For more info, visit:
For more info, visit:
We're here to help!
Escrito pela empresa
- 24/7 Customer Service
International Calling to China
Free Calling Apps | 100% Quality Guarantee
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Informações de contacto
107 Technology Parkway, Peachtree Corners Suite 401, 30092-2909 , Atlanta, Estados Unidos da América
- +1 678 528 0398
- customerservice@dianhuachina.com
- dianhuachina.com
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A very easy and pleasant process …
A very easy and pleasant process uploading more minutes
26 de novembro de 2021
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Having problem again!
I just purchased $20. I immediately called to China. But the calling had a problem that I could only hear from the other side, but the other side could not hear me. I hung up and dialed again. The same problem happened again.
I had another problem before that it pauses constantly during my calling. Later it had been better for a while. But now this problem rises up again!!
22 de novembro de 2021
Resposta da DianhuaChina.com
Hi Grace,
Thank you for telling us about it. Our Customer Support agents have tried to contact you in order to find out more details about the issue you encountered, but could not reach you.
As far as we can see in your account, you have made some long duration calls after your last purchase, so we assume the connection is good now.
Our Customer Support service is available 24/7, so don't hesitate to reach them back if you have any questions or issues.
Keep in touch!
DianhuaChina.com
Great service
I have been your customer for a few years and really enjoy the high quality service at such a cheep price.
13 de novembro de 2021
very good service !
12 de novembro de 2021
good service
7 de novembro de 2021
Good and fast service to recharge my…
Good and fast service to recharge my China Mobile. I' m using their service for years
7 de novembro de 2021
Often we have connection issues
Often we have connection issues. The person on the other end can't hear, calls can't go through, dropped calls, messages that state we don't have enough credits even though we have an unlimited plan etc... We are currently searching for another long distance carrier.
28 de outubro de 2021
Resposta da DianhuaChina.com
Hi Ping,
Thank you for telling us about this. When calling with the App, the connection and quality of your calls depend on your own internet connection.
To improve your connection, please check if:
- You have the latest app version installed on your device.
- Your Internet connection is not very slow and thus cannot connect you to our servers.
- You have set up your Caller ID, to ensure a high successful connection and call quality. The Caller ID is the number that will display on the screen of the person you call.
We also recommend you to try calling with the Offline Calling feature available for the app, or using a local access number available for your location. This way you will be using our own connection and not the internet.
Try the above and let us know if you still encounter difficulties.
For any other questions, our Support Team is available 24/7, so don't hesitate to contact them.
Keep in touch!
DianhuaChina.com
Thank you so much for years of service…
Thank you so much for years of service . You are like a bridge of rainbow connecting me with my family. In time of need you are always there.
22 de outubro de 2021
It’s so often that a call can’t get…
It’s so often that a call can’t get through and the operator’s recorded reply is “ Nobody is available to receive your call now, please call later.” Actually the receiver’s phone did not ring at all, which means the call didn’t get through, for this I have contacted my sister a couple of times asking her why she didn’t receive my call and she said “ My mobile phone did not ring at all and I’m staying at home all the time, the phone is always with me...” Another problem is the conversation over the phone was disconnected without any reason or explanation.
20 de outubro de 2021
Resposta da DianhuaChina.com
Hi Jack,
Thank you for letting us know about it. When calling with the App, the connection and quality of your calls depend on your own internet connection.
To improve your connection, please check if:
- You have the latest app version installed on your device.
- Your Internet connection is not very slow and thus cannot connect you to our servers.
- You have set up your Caller ID, to ensure a high successful connection and call quality. The Caller ID is the number that will display on the screen of the person you call.
We also recommend you to try calling using a local access number available for your location. This way you will be using our own connection and not the internet.
Try the above and let us know if you still encounter difficulties.
For any other questions, our Support Team is available 24/7!
Keep in touch!
DianhuaChina.com
The connection always breaks when I was…
The connection always breaks when I was talking to my family. I have to dial everything again
19 de outubro de 2021
Resposta da DianhuaChina.com
Hi Celine,
Thank you for telling us about it! Our Customer Support agents have already started investigating this, and things should be working fine now. If the issue persists, don't forget that we provide 24/7 live Customer Support, so contact us anytime night or day or check out our Help Center at https://www.DianhuaChina.com/help_center.
Keep in touch!
DianhuaChina.com
Great service!
I have been using DianhuaChina.com for 5 years, and it is being great so far. Much better price and service than other platforms.
9 de outubro de 2021
Excellent rate for calling China
Excellent rate for calling China. Very easy to setup and re-charge
6 de outubro de 2021
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