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DianhuaChina.com Opiniões 

1255
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90... Ver mais

Classificada 5 em 5 estrelas

The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social... Ver mais

Classificada 3 em 5 estrelas

We are happy with the monthly fee but the connections still keep dropping out and we have to redial. Sometimes this happens 3 or more times during a single call. You told us that you tried to fix thi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The price is cheap, the answering staff is very patient to answer questions, I asked a lot of questions, she was very patient and answered, I bought a calling card very satisfied, I hope everyone who... Ver mais

Informações sobre a empresa

  1. Empresa de telecomunicação
  2. também em
  3. Operadora de redes móveis
  4. Operadora de telecomunicações
  5. Serviço de hospedagem web

Sobre DianhuaChina.com

Escrito pela empresa

DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.

For more info, visit:

We're here to help!

Escrito pela empresa

24/7 Customer Service

International Calling to China

Free Calling Apps | 100% Quality Guarantee



  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1255)

13 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

unfair to deduct one minute

When nobody in China picks up the phone call, DianhuaChina always deducts one minute from my account. It's unfair for DianhuaChina to do that. DianhuaChina should fix the issue.

23 de março de 2022
Classificada 1 em 5 estrelas

The service frequently went down

The service frequently went down. Could not make a call at all.

14 de março de 2022
logótipo da DianhuaChina.com

Resposta da DianhuaChina.com

Hi Shunhua,

Thank you for telling us about this.
When calling with the App, the connection and quality of your calls depend on your own internet connection.
To improve your connection, please check if:
- You have the latest app version installed on your device.
- Your Internet connection is not very slow and thus cannot connect you to our servers.
- You have set up your Caller ID, to ensure a high successful connection and call quality. The Caller ID is the number that will display on the screen of the person you call.

We also recommend you to try using a local access number available for your location. This way you will be using our own connection and not the internet.

Try the above and let us know if you still encounter difficulties.

For any other questions, our Support Team is available 24/7, so don't hesitate to contact them (https://dianhuachina.com/contact).

Keep in touch!
DianhuaChina.com

Classificada 5 em 5 estrelas

It has been a couple of years for me to…

It has been a couple of years for me to use DianhauaChina.com, and it has been the best quality I have ever had. It is convenient, inexpensive and dependable. I have been very happy that I found this service. Thank you very much abd Happy Year of Tiger!

2 de fevereiro de 2022
Classificada 1 em 5 estrelas

I’ve been using your device to phone my…

I’ve been using your device to phone my wife in China and so far it’s terrible I only got through twice in over a hundred call attempts. I’m so very unhappy with this service Why doesn’t this work ???? I think I’ll try another service how do I stop
Paying for this terrible service.

26 de janeiro de 2022
logótipo da DianhuaChina.com

Resposta da DianhuaChina.com

Hi Jerry,

Thank you for telling us about this.
When calling with the App, the connection and quality of your calls depend on your own internet connection.
To improve your connection, please check if:
- You have the latest app version installed on your device.
- Your Internet connection is not very slow and thus cannot connect you to our servers.
- You have set up your Caller ID, to ensure a high successful connection and call quality. The Caller ID is the number that will display on the screen of the person you call.

We also recommend you to try calling with the Offline Calling feature available for the app, or using a local access number available for your location. This way you will be using our own connection and not the internet.
Try the above and let us know if you still encounter difficulties.

For any other questions, our Support Team is available 24/7, so don't hesitate to contact them (https://dianhuachina.com/contact).

Keep in touch!
DianhuaChina.com

Classificada 5 em 5 estrelas

The most convenient phone card I have…

The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social media to get connected. Thanks.

20 de janeiro de 2022

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