Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Visited with my Grandson today, very enjoyable experience. Lots of different diggers to use, police car was the favourite. Very quiet so went on most rides twice, very friendly and helpful staff. Loo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing day out all staff are amazing joy on safari made our little girl day made whole day better. Thank you diggerland for amazing day

Classificada 1 em 5 estrelas

Don’t waste your time. Discriminated against my disabled son, was told he can only use 1 arm, they said well he needs both, no compassion, just embarrassed him. Also, the soft play was absolutely... Ver mais

Classificada 5 em 5 estrelas

Excellent experience, Massive thank you to Aleysha for being such a great help with the machinery and always being up for a laugh!! Will definitely return in the future.

Informações sobre a empresa

  1. Centro de entretenimento

Escrito pela empresa

Diggerland is the ultimate experience where children and adults alike can ride, drive and operate REAL diggers, dumpers and other full- size construction machinery. Fun for all ages from 4 (subject to height restrictions) to 40-plus, Diggerland with its 20 different rides and drives and an array of additional activities is the ideal theme park for small to large groups looking for something exciting and truly unique. Get to grips with real JCBs, take a turn on the Spindizzy, rise to lofty heights and enjoy the views on the Skyshuttle, enjoy an off-road ride on the Groundshuttle, or have a go on the Go-Karts!


Informações de contacto


4,3

Excelente

TrustScore: 4.5 em 5

677 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Save your money and go elsewhere!

Booked for my boys birthday. Always go as a big group each year and although it’s a little backyard feel and needs updating in places, my boy has a great time. This year however 2 of the group had Covid so I asked them not to come to protect others in the park, thinking the tickets could just be moved to another date and we’d come again and I’d be happy with the booking fee to change it. Clearly not as family orientated as they make out and like other growing companies has just become about the money as they refused to change the date or give me any money back. I got a long email back with paragraphs of t&c’s blah blah and wouldn’t budge apart from in exceptional circumstances. Clearly having an illness that it fatal for some isn’t good enough and I should have just been selfish instead. I will be telling others not to bother. Shame as companies thrive on word of mouth and repeat business but they’ve lost a repeat customer here. Save your money and go to clean updated places like chessington or Thorpe park. There was a reason it was dead in half term week (as all the teens who staff it were complaining about!).

In response to your reply Diggerland, I am sorry I didn’t foresee them having Covid. Of course next time I’ll check the looking glass to see before I purchase in advance tickets. What a ridiculous reply!

2 de junho de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Dear Cara,
Thank you for your feedback. We are sorry to hear of your disappointment. As explained, once online tickets are purchased they are then non-refundable and non-transferable to another date. Should guests wish for flexibility, we recommend purchasing the on the day rate tickets, which are more expensive, however does allow guests to visit at a date that suits them best. This is stated on the Diggerland website throughout the booking process.
We are very sorry for any inconvenience caused.
Best wishes,
Diggerland

Classificada 5 em 5 estrelas

Brilliant day out

Brilliant day out, my son loved it here for his 5th birthday. It’s worth waiting until the kids are 115cm that way they can go on a lot of stuff by themselves. I was so surprised that the food was really good as they are usually to a lower standard than this, but the food was great. There was lots to do. I would quite like it if they didn’t charge for the bumper cars or little ride on cars as this bumps up the price after the cost of a ticket or if they could get rid of the paid rides.

2 de junho de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Emma,

Thank you for your amazing 5 star review! We are happy to hear that you chose to spend your son's 5th birthday with us and that your children could enjoy the majority of our rides and drives.

We will be sure to pass on your lovely comments regarding the Dig Inn on to the management team!

Thank you for your feedback in regards to our coin-operated rides. These are usually enjoyed by visitors who are under 100cm, who enter for free. Any visitors can use these optional rides at their own discretion.

We hope to see you again soon!

Best wishes, Diggerland

Classificada 4 em 5 estrelas

Fun day out

We thoroughly enjoyed our visit to digger land. It was our first time going, so had no idea what to expect, but for a 5 year old, it was perfect for them really. No long wait times, fairly clean for a theme park as well and the food in the cafe was decent as well (I recommend the chicken curry! but they need to give you more curry, was slightly dry towards the end!). The staff I have to give a mention to as they were great throughout the day, seemed like they wanted to be there, smile on their faces and very polite, which made the day all the more enjoyable.

The few downsides were as follows -

The Dodgems absolutely should be included within the ticket price, they charge a £ per go, but there was hardly anyone on them because of this. My daughter wanted to go on, but due to no activity, it was pointless.

The ticket price itself, is probably slightly overpriced in my view. The park is fun, however there are not that many rides really, probably about 4 actual rides. I get the novelty, however at £25 entry for pre book and over £30 on the day, there just isn't really enough there to bring be back again at that price.

I think, as a one off visit, Digger land serves its purpose as a fun day out for the family. However, with the price point of tickets, the fact Dodgems are not included and the lack of ride variety, I doubt I would return unfortunately.

But in closing, we had a fun day out and enjoyed ourselves.

2 de junho de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Lee,

Thank you for taking the time to review Diggerland and for giving us 4 stars! We are happy to hear that you and your family had a great time at Diggerland and enjoyed yourselves. It is brilliant to know that you had great experiences with our staff, they really are our best asset.

Thank you for your feedback in regards to our ticket prices, please be assured that we do fully take this on board. We are priced in line with our competitors, please note that similar attractions are priced substantially higher.

In regards to our coin-operated rides, these are mainly enjoyed by those under 100cm who enter the park free of charge. Any of our visitors are able to enjoy these optional rides at their own discretion.

We hope to welcome you back again in the future.

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Love Diggerland!

Could not recommend Diggerland enough. We took a 2 year old and an 8 year old and there was so much for both of them to do. Diggerland is well maintained and has plenty to offer! Wonderful friendly staff who really helped make the day even better. We hardly had to queue as there is that much to do. Food and gift shop are very reasonably priced too.

2 de junho de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Katy,

Thank you for your brilliant 5 star review! We are happy to hear that your children had a great day and enjoyed all of our rides and drives.

It is amazing to know that our staff helped to make your Diggerland experience even better. They always go above and beyond for our visitors, so it is great to know that they made a positive impact on your day.

We hope to welcome you back again soon.

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Me my friend and our 6 grandchildren…

Me my friend and our 6 grandchildren visited the Durham diggerland during spring holiday week the kids range in age from 2-13yrs and they all had the most epic time, there's plenty to do for all ages, my older 2 granddaughters lived being able to drive the car on their own, Amber who took them round d was really really lovely and said they were the best drivers ever. Safari Dave was just fantastic his stories while driving round literally had me crying with laughing.
I would certainly recommend a visit it was one of the kids ever best day out - their words!

29 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Michelle,

Thank you for your amazing 5 star review! We are so pleased to hear that you all had a fantastic time at Diggerland during half term.

Thank you for your lovely comments regarding our staff, we will be sure to pass these onto management!

We hope to welcome you back again.

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Absolutely fantastic day

Absolutely fantastic day! Staff are friendly and helpful and there’s a good range of activities. We spent the whole day and didn’t need to queue much. It is a little on the pricy side but worth it! Our boys had the best day (and so did we!).

30 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Rachel,

Thank you for your brilliant 5 star review! We are happy to hear that you had a great time and enjoyed your Diggerland visit.

We are happy to hear that you had positive experiences with our staff. We think that they're the best so it is great to know that you think the same.

We hope to see you again soon.

Best wishes, Diggerland

Classificada 3 em 5 estrelas

Not overly enjoyable..

Expected a lot more based on YouTube videos we’d watched.. almost all the rides had at least two sections which were inoperable.. the go karts and dodgems were out of action entirely.

The toilets were filthy and looked like they hadn’t been cleaned for weeks, with toilet paper only available in one cubicle.. staff seemed bored and had more fun lagging amongst themselves than they did with customers

Definitely not worth the money and such a shame we didn’t have a good time as my young son was really looking forward to it as his fourth birthday treat and left disappointed

Lastly, the gift shop stocked everything except their own merchandise.. we’d seen on the YouTube videos of people wearing Diggerland t-shirts so wanted these for both of my children but all they had in stock were paw patrol toys and a couple of books - the rest of the shelves and hangers were bare, and when I asked a cashier about the t shirts, I was told they “hadn’t stocked those for years”..

28 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Dear Shannon,
Thank you for bringing your feedback to our attention. We are very sorry to hear your visit did not fully live up to expectations.
Our customer service team would welcome the opportunity to speak with you further regarding this review, and learn which of the 4 Diggerland UK parks you visited (Kent, Devon, Durham, Yorkshire).
We have sent over a request for further information via Trustpilot, if you are able to complete this we would really appreciate it.
All the best,
Diggerland Management Team.

Classificada 5 em 5 estrelas

What a great experience

What a great experience. Fun for all ages, I cannot recommend this park enough. All the staff were really friendly and made our day so enjoyable.

31 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Matt,

Thank you for your amazing 5 star review! We are so pleased to hear that you had a great day and had fun on our rides and drives.

We are pleased to hear that our staff made a difference to your day, they really are our best asset.

We hope to see you again soon.

Best wishes, Diggerland

Classificada 5 em 5 estrelas

A great day out and good value for…

A great day out and good value for money, your staff area credit to you, always pleasant and helpful.

31 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Ian,

Thank you for your incredible 5 star review! We are happy to hear that you had a great day out at Diggerland.

Thank you for your lovely comments regarding our staff. They really are our best asset.

We hope to welcome you back again soon.

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Fun for all ages

Loads to do, fun for all ages. Even us parents. Cafe wasn’t badly priced either food was lovely. Will definitely come again

31 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi there,

Thank you for your amazing 5 star review! We are happy to hear that you had a great day and got involved in all of our rides and activities.

We look forward to welcoming you back again.

Best wishes, Diggerland

Classificada 5 em 5 estrelas

We had a great day at Diggerland

We had a great day at Diggerland. 4 of us went 3yr old,40yr old, 75yr old and 78yr old. We all had such an enjoyable day. All the rides were great and lots of variety. We were lucky that we didn't have any long waiting time for any of the activities. The staff were unbelievable - so welcoming and patient - lovely people. Catering staff couldn't have been more helpful - food was good and so reasonably priced. Would recommend this experience for any age group. Thank you to everyone for such a great day.

30 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi there,

Thank you for your amazing 5 star review! We are so happy to hear that you had a great day at Diggerland and that you enjoyed our rides and drives with minimal queue times. It is also brilliant to know that you were impressed by our overall facilities and our Dig Inn cafe.

We are so pleased to hear that you had brilliant experiences with our staff members and that they made you feel really welcome.

We hope to welcome you back again soon.

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Amazing day out with super friendly staff

My 5 year old son and I visited Diggerland in Yorkshire and had a fabulous day out. I was advised to wait until he was at least 110cm in height so he could do all activities which was a great suggestion and would pass that on! I would make special reference to how incredibly polite and friendly that staff were and they contributed to making the day even better.

28 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Ben,

Thank you for your brilliant 5 star review! We are happy to hear that you had a great time at our Yorkshire park.

Thank you for your lovely comments regarding our staff, we think that they're the best so it is great to know that you think the same.

We hope to welcome you back soon.

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Fantastic day out

Fantastic day out, my daughter really enjoyed being able to get in and actually drive the car and some of the diggers! Well be back again soon I'm sure.

27 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Gary,

Thank you for your brilliant 5 star review! We are happy to hear that your daughter loved being able to get in and operate our diggers.

We look forward to welcoming you back soon.

Best wishes, Diggerland

Classificada 5 em 5 estrelas

I took my 6 yr old nephew and 5 yr old…

I took my 6 yr old nephew and 5 yr old niece, they were so excited beforehand as they'd never been before and it certainly did not disappoint!
They loved the spin dizzy ride the most, they were both tall enough for all the rides. Some of the rides they needed an adult with them to be able to reach the accelerator pedal and/or help operate the gearstick. The staff are absolutely amazing. It was lovely and quiet the day we went, I think there were 142 guests which meant we could get straight on the rides without needing to queue for any longer than a couple of minutes.
We took a picnic with us and there were plenty of indoor tables for us to sit at, they then played in the indoor soft play area which is free of charge.
The only thing we had to pay extra for was the dodgems which at £1 a car I felt was very reasonable.
We were there from just before 11am and left at 4.30pm and were satisfied that we'd done all the rides 2 or 3 times and we're ready to go. Also I was surprised that the ground was not overly wet and muddy given we've had so much rain over the last few months.
We purchased some toys and Lego from the gift shop which again wasn't too expensive.
All in all a wonderful day out which I'm sure my niece and nephew will have fond memories for many years to come.

30 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Sara,

Thank you for your glowing 5 star review! We are happy to hear that you and your family had a great time at Diggerland. It is great to hear that your niece and nephew loved Spindizzy the most, it is our favorite ride too. It is brilliant that you managed to get on all of our rides more than once due to the minimal queue times.

We are pleased to hear that you were impressed with our overall facilities and also enjoyed a browse in our goodie store.

We hope to see you back again soon!

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Super day out

Super day out. Good value with everyone from 1 year old to Grandad having fun.

28 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi there,

Thank you for your brilliant 5 star review! We are happy to hear that your family had a great day out with us.

We hope to welcome you back again soon!

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Absolutely brilliant day out and great…

Absolutely brilliant day out and great to let the kids go on rides by themselves - amazing day out and highly recommended - plus rides which adults can have fun with too! love it - my favourite place to play.

Staff are so friendly and helpful too

28 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi there,

Thank you for your fantastic 5 star review! We are pleased to hear that both the kids and the adults from your party had fun on all of our rides and drives.

We are happy to hear that you had brilliant experiences with our staff too. We think that they're the best so it is great to know that you think the same.

We hope to see you again soon!

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Second Visit

We have visited Diggerland twice - the first time with two great nephews aged 4 and 5, who loved it, and the second with a great great nephew aged nearly 4 who is desperate to go again the next time he visits us. We are ancient aunt and uncle and we enjoyed it too, even twice.

29 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Chris,

Thank you for your brilliant 5 star review! We are happy to hear that you loved Diggerland so much the first time, that you came back for a second time! It is great to hear that everyone enjoyed themselves and had fun.

We hope to welcome you back again in the near future.

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Good prices and don’t get ripped off…

Good prices and don’t get ripped off like most places,food was a good price and in my opinion good quality and quantity .
To make it perfect just change the weather 🤣🤣.

1 de junho de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi there,

Thank you for your excellent 5 star review! We are pleased to hear that you were impressed with your Diggerland visit.

We hope to see you again soon, when the weather is better!

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Great day out!

Great day out! We were there with our 2 Grandchildren from 10.30 until closing at 5pm and they wanted to stay to keep on driving the machinery! Not a great day weather wise but we just went into the indoor play area when the showers came. No queues so there wasn't any waiting to go on rides or machines. A big shout out to all the young people on staff as they were all very polite, kind and helpful to the children on the rides and activities.

28 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi there,

Thank you for your fantastic 5 star review! We are super pleased to hear that you had a great day at Diggerland and that you enjoyed it so much that you stayed with us all day despite the poor weather.

We are delighted to hear that you had brilliant experiences with our staff. It is great to hear that they made a positive impact on your day with us.

We hope to welcome you back in the future.

Best wishes, Diggerland

Classificada 5 em 5 estrelas

Brilliant day out for all

Brilliant day out for all, we loved it and will be back when we are in that area again

31 de maio de 2024
Opinião espontânea
logótipo da Diggerland

Resposta da Diggerland

Hi Kerri,

Thank you for taking the time to review Diggerland and for giving us a brilliant 5 stars! We are pleased to hear that you had a great day and that you are looking to return!

We hope to see you soon.

Best wishes, Diggerland

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais