Digipinit have been supporting me with software for many many years. I have always recieved excellent support. During this time, I have upgraded my pc a number of times and requested Digipinit's assis... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
After losing access to my office 365 they promptly replied to my email and assisted me with an upgrade. They are always helpful and give good after service assistance which is great.
A empresa respondeu
From day one (few years ago), I have had nothing but excellent response and service. Their response time is spot on. They are always willing to assist and make sure that the product and service they p... Ver mais
A empresa respondeu
I sent your support team an email for help over 24 hrs ago. I never received a reply. Martin Grant Order #5864590409805 or #918525 Update, Upon finishing and sending the above complaint, I rece... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Buy genuine Microsoft Office and Windows for PC and Mac. Instant email delivery, lifetime license, and dedicated customer support.
Informações de contacto
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Reino Unido
- +44 7418 601701
- support@digipinit.com
- digipinit.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Upgrade
I was panicking because my product was discontinued, but with one email they responded swiftly, and replaced my product for free, I'm back in business. Very professional service

Resposta da Digipinit
Excellent service from the support team
Excellent service from the support team. Whenever I needed help installing office I was assisted promptly. Via was the very helpful. Keep up the great work.

Resposta da Digipinit
Good Repute
very fast responses. keeps to licence claims. well done !

Resposta da Digipinit
Very quick and prompt response
Very quick and prompt response. Digipinit helped me to have Office on my private pc for a fraction of the cost!

Resposta da Digipinit
Great service
I purchased a license back in 2024, it stopped working 2 years later due to changes with Microsoft products. I sent an email to support within minutes I was offered a free upgrade.

Resposta da Digipinit
Great service
Quick and friendly service. Resolved my issue within no time

Resposta da Digipinit
Help from Digipinit Support
I sent your support team an email for help over 24 hrs ago. I never received a reply.
Martin Grant
Order #5864590409805 or #918525
Update, Upon finishing and sending the above complaint, I received an email offering free remote help to solve my downloading problem. Digipinit Support apologized for the delay, which was unusual as they were swamped with calls at the time.
I chose to purchase my item from them even though they were not offering the lowest price, and because they indicated they offered good service, or they would refund my money. As it turned out, every thing went smoothly, I didn't need to utilize their free remote service and I performed a successful download by following their written instructions. I would definitely use their service again if needed.

Resposta da Digipinit
Your willingness to support people
Your willingness to support people. It is appreciated, especially as I am visually impaired.

Resposta da Digipinit
Great price, great service!
I ordered MS Word and Excel and had some difficulty installing them. The folks at digipinit were very patient with my questions and very helpful in getting me up and going. I now have Word and Excel installed and they work great. Oh, and the price was certainly reasonable. Thanks, guys!

Resposta da Digipinit
Help Getting MS Word 2024
Had some trouble initially trying to access MS Word but the support team resolved it quickly and very carefully. They responded to my emails asking for help quickly and helped me through the final stages of downloading. Satisfied ands grateful.

Resposta da Digipinit
PowerPoint and Word 2024
Bought both PowerPoint and Word 2024. I had slight difficulty with PowerPoint initially but was able to install later and is working very well. Word 2024 i was able to install immediatly.

Resposta da Digipinit
I had a problem connecting my email
I had a problem connecting my email. After working with AT&T and MS, problem could not be resolved. Digipinit was able to resolve the problem.

Resposta da Digipinit
DIGIPINIT provided exceptional…
DIGIPINIT provided exceptional assistance with the program installation. Their team demonstrated professionalism, responded promptly, and effectively managed my situation with a structured, step-by-step approach. I wholeheartedly recommend their services.

Resposta da Digipinit
Technical people who helped me to debug and correct the mistakes I made in Digipinit product installation and made it working like a champion.
Technical people who helped me to go through the installation details are prompt in response and detailed. I realized their time zone is so much different than mine. But it seems to me they help one another, picking up what left by the former helper and get jobs done. I didn't have to wait until it seemed right time for them. The last step when using online AnyDesk to take over the installation steps is most impressive. I really appreciate that.

Resposta da Digipinit
DiDigipinit...Honest, Ethical and Helpful
Digipinit...Honest, Ethical and Helpful
My request for a refund from digitalpinit was provided without question or hesitation. I had ordered and paid for MS word 2024 to replace my old 2007 version. They emailed me the Microsoft authorized installation key which showed up on my Microsoft account page which included the installation icon. But because of the Microsoft requirements that all previous MS Office software be deleted, I couldn't do that without losing MS Publisher which I depend on and use often. Even though Digipinit support personnel were concerned, helpful and tried their best to find a solution, there was no solution without losing Publisher, so I requested a refund and it was promptly granted without question. Thank you Digipinit Support.
Service Excellence
First and foremost, its not a hoax, its for real. I have been using them since 2022 without not one setback. There service and turnaround is tops. Prices are fantastic. What more can a client ask for.
Great service and very helpful!
Digipinit are on the ball
I have started dealing with digipinit in 2023, from day 1 they have been helpful, professional and always respond to emails and assist where they can. I will strongly recommend this company.
The support and follow up solved my…
The support and follow up solved my challenge very quickly and efficient.Thank you to the team
A Experiência Trustpilot
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