Digipinit have been supporting me with software for many many years. I have always recieved excellent support. During this time, I have upgraded my pc a number of times and requested Digipinit's assis... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
After losing access to my office 365 they promptly replied to my email and assisted me with an upgrade. They are always helpful and give good after service assistance which is great.
A empresa respondeu
From day one (few years ago), I have had nothing but excellent response and service. Their response time is spot on. They are always willing to assist and make sure that the product and service they p... Ver mais
A empresa respondeu
I sent your support team an email for help over 24 hrs ago. I never received a reply. Martin Grant Order #5864590409805 or #918525 Update, Upon finishing and sending the above complaint, I rece... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Buy genuine Microsoft Office and Windows for PC and Mac. Instant email delivery, lifetime license, and dedicated customer support.
Informações de contacto
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Reino Unido
- +44 7418 601701
- support@digipinit.com
- digipinit.com
4,4
Excelente
241 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I requested support (1019)
I requested support (1019), but still waiting to receive a reply.
After the comment from Digipinit on 17th of May, I am still waiting for the email...
13 de maio de 2025
Opinião espontânea
Resposta da Digipinit
Hi Joop, our team will be reaching out shortly to check what’s going on and help fix it — please check your email.
They send me link to download software
They send me link to download software. My work nuclear camera has no internet capability. On line picture show physical software disc.
Please mail physical disc.
I am not happy
5 de maio de 2025
Resposta da Digipinit
Hi Patel, our website clearly states in the title, description, and throughout the product page that we only sell digital licenses and downloads — we do not offer physical discs. That said, our team is reaching out to you today to offer some options and help resolve this for you.
Impeccable customer service.
Adam from Digipinit is an awesome man. His customer service is on-point and impeccable. I initially left a bad review for them, but Adam was very honest with me and corrected my issue very quickly. I now have an authentic Windows 11 PRO. Thank you, Adam. I will do business with Digipinit in the future!
5 de maio de 2025
Opinião espontânea
I got a prompt response after ordering…
I got a prompt response after ordering as well as a follow up message. The follow up message included a link to submit my comments.
28 de abril de 2025
I purchased an MS Office 2021 Pro Plus…
I purchased an MS Office 2021 Pro Plus Software for my MacBook and the service I received from the company was excellent and fast. Everything went according to the communicated sent.
27 de abril de 2025
I still can't receive email
I still can't receive email, I can send but not receive.
"Your account' (my email acct.) needs attention, Please sign in to use your account". "Sign in via browse", done this many times, no change. Seems like there's a problem with Imap, can you tell me what I should do? Thank you, Judith
7 de abril de 2025
Resposta da Digipinit
Hi Judy, our team has reached out to you by email — please check your inbox so we can assist further.
excellent customer service
18 de abril de 2025
Opinião espontânea
I have not been able to install the…
I have not been able to install the software yet because its installation is very difficult to do.
5 de abril de 2025
Resposta da Digipinit
Hi Robert,
Thanks for sharing your experience, and we’re sorry you’ve had trouble with the installation.
We checked our system and saw that you submitted three support tickets (#1066, #1067, and #1079), and our team responded promptly to each one. It looks like the issue was related to the Office 2010 Pro Plus download link. We advised copying and pasting the link into a new browser window, which often resolves the problem, but we didn’t receive any reply after that.
Our team will follow up with you again today, and we’ll be standing by to assist. If we don’t hear back within three days, we’ll automatically process a full refund—your satisfaction is important to us.
Just to reassure you, the license you received is covered by a lifetime guarantee, and you're eligible for a full refund within 180 days.
We hope to hear from you soon so we can get everything sorted.
Promptly replied,and totally satisfied…
Promptly replied,and totally satisfied with the service from Digipinit, and the person that assisted me was Adam, very professional, I will recommend the company to any who need their services.
7 de abril de 2025
Opinião espontânea
Service was prompt and effective.
11 de março de 2025
Excellent service from Digipinit
Excellent service from Digipinit. Was extrememly helpful with the entire transaction.
3 de março de 2025
I am still struggling to download it
19 de fevereiro de 2025
Resposta da Digipinit
Thanks for your feedback, Ross! Our support team will reach out today to help you get this sorted. We’ll make sure everything works as expected.
Thank you very much for a quick…
Thank you very much for a quick service. I always rely on you when i need something quick. The support i get from you is 1st class.
10 de fevereiro de 2025
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.