Digipinit Opiniões 241

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Digipinit have been supporting me with software for many many years. I have always recieved excellent support. During this time, I have upgraded my pc a number of times and requested Digipinit's assis... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After losing access to my office 365 they promptly replied to my email and assisted me with an upgrade. They are always helpful and give good after service assistance which is great.

A empresa respondeu

Classificada 5 em 5 estrelas

From day one (few years ago), I have had nothing but excellent response and service. Their response time is spot on. They are always willing to assist and make sure that the product and service they p... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I sent your support team an email for help over 24 hrs ago. I never received a reply. Martin Grant Order #5864590409805 or #918525 Update, Upon finishing and sending the above complaint, I rece... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de software
  2. Fornecedor de software

Escrito pela empresa

Buy genuine Microsoft Office and Windows for PC and Mac. Instant email delivery, lifetime license, and dedicated customer support.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Office 365 package in 2023

I bought an Office 365 package in 2023, whenever I needed assistance team digipinit was always ready to assist me with any problem. They did it again today, when I experienced a problem with this package, they helped me remotely to install the new Office 2021 Professional plus package. They are available via email with a quick response. Thanks Team Digipinit!

3 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very good customer service

I had a 10 person lifetime office key and after a year of use it had stopped working. I had emailed Digipinit and they were quite supportive regarding the issue and were willing to provide a full refund or a new office key for 1 device. I had chose the 2nd option and although there were some technical issues along the way, I was overall satisfied with my service after the process.

2 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good Day

Good Day

Thank You Ive been using your services for a few times now always nice to get good help and products.

Thank You

1 de outubro de 2024
Classificada 1 em 5 estrelas

Licence keeps expiring

Licence keeps expiring, they keep sending new keys. and no response for further assistance. they ignore emails. Support used to be good, but now its practically nonexistant

1 de maio de 2024
Opinião espontânea
logótipo da Digipinit

Resposta da Digipinit

Thank you for your feedback, Amy. We understand your concerns and want to clarify that Digipinit is now under new management, leading to changes in our support processes. Our team is dedicated to improving your experience. Please contact support@digipinit.com with your details, and we’ll assist you promptly.

Classificada 2 em 5 estrelas

Mixed Review

Mixed Review - I bought a Win 10 Pro license which worked as expected. It even upgraded to Win 11 Pro and appeared safe.

Beware their Office 365 License. They advertised 10 users for a onetime price, but the license was a Faculty License (expires 08/01/24) tied to a school I never heard of. I don't risk saving anything important to the 1TB OneDrive I got from them. -- Also due to the license, if I forget my password I can't recover it.

Using their Teams license with my name in a meeting is a hassle. I'd have to invite myself, basically. Most meetings I have are in Zoom anyway.

To their plus, when I complained about the 10 user misrepresentation they gave me additional licenses free of charge. - But I would recommend going through Microsoft if you want a definite valid subscription. - Else the standalone office, or LibraOffice alternative. Also to save money you can get only a OneDrive subscription, and use the online MS Office.

19 de abril de 2024
Opinião espontânea
logótipo da Digipinit

Resposta da Digipinit

Thank you for your feedback, Jonas. We appreciate your insights regarding the licenses. Your experience is important to us, and we are continually working to improve our offerings. Please know that Digipinit is now under new management, focusing on providing reliable products and support. For any further questions or concerns, feel free to reach out to support@digipinit.com.

Classificada 1 em 5 estrelas

Digipinit- not worth it

Afterr purchase i had an issue so they closed off the one account, created me a new account. I lost Gbs of data, valuable drone footage, photos of my kids and family. After complaining, they made an appointment to meet with me via anydesk...I sat and waited....and waited....no one in sight.
Would not recommend. I cant help but get a scammy vibe.

23 de fevereiro de 2024
Opinião espontânea
logótipo da Digipinit

Resposta da Digipinit

Thank you for sharing your experience. We understand how distressing it can be to lose valuable data, and we're truly sorry for the inconvenience you've faced. Digipinit is now under new management, and we're committed to enhancing our service and support. Please reach out to support@digipinit.com so we can assist you further and address your concerns directly.

Classificada 1 em 5 estrelas

its a scam

its a scam, your data cant be safe, I purchased a 1TB Plan, in a month I saw a considerable shrink of below 100GBs causing significant data loss.
I wouldn't recommend it.

21 de fevereiro de 2024
Opinião espontânea
logótipo da Digipinit

Resposta da Digipinit

Thank you for your feedback, Mohammad. We’re sorry to hear about your experience with data storage. Digipinit is now operating under new management, and we're focused on improving our services to ensure a secure and reliable experience for our customers. Please contact us at support@digipinit.com for assistance.

Classificada 1 em 5 estrelas

They don't answer my questions about…

They don't answer my questions about the products. It seems they use bulk activation codes they buy as training institutes. You cannot download any templates from Microsoft. They claim to be an authorised Microsoft reseller, but Microsoft have got no record of them.

21 de janeiro de 2024
Opinião espontânea
logótipo da Digipinit

Resposta da Digipinit

Thank you for your feedback, Gert. We’re enhancing our support and communication. Digipinit is under new management, and we’re focused on providing genuine products. For any inquiries, please contact support@digipinit.com.

Classificada 1 em 5 estrelas

I will never recommend Digipinit

I will never recommend Digipinit. I bought a license and uploaded all my data to OneDrive. A couple of weeks later I am receiving an 'Access Denied' error. I emailed them and they gave me new credentials. I then emailed them to ask about all the data I had uploaded using my previous credentials. No response. Stay away from this company

12 de janeiro de 2024
Opinião espontânea
logótipo da Digipinit

Resposta da Digipinit

We appreciate your input, Key. We apologize for the access issue you encountered. Digipinit is now managed by a new team dedicated to improving customer support. Please reach out to support@digipinit.com for assistance with your account.

Classificada 2 em 5 estrelas

Using Unexpired Renewal and Want to Wait ...

I have sent an email request, awaiting a response. I "expected" a 25 char key would be delivered (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) but instead, received what appears to be Microsoft account credentials that I would use to download the "stuff" which I know how to do. Problem is: (1) I'm not real keen on giving up my current Microsoft account (email), and (2) I am still using an annual subscription and I want to wait until that expires next year. Asking their reassurance that the "account login information" sent will still be valid in 10 months.

2 de janeiro de 2024
Opinião espontânea
logótipo da Digipinit

Resposta da Digipinit

Thank you for your feedback, Donald. We appreciate your patience. Please be assured that our new team is dedicated to providing clarity on account information. If you have further questions, feel free to reach out.

Classificada 5 em 5 estrelas

I battled to get the license renewed

I battled to get the license renewed. Once the agent logged on through AnyDesk it was litterally 3 seconds and the license was renewed and setup.

Great work people. I really appreciate the assistance. I have retired and now I can continue to use Office.

14 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very pleasantly surprised by these guys

I wasn't sure if this was a scam but figured Facebook would not allow if it was.
I chose and paid for my account. I could not get it to work so I messaged them. Within minutes I had a reply with all my passwords and I now have a working subscription of MS office. thank you so much. Highly recommend.

3 de outubro de 2023
Opinião espontânea

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