First-class service and a beautiful fireplace. I was impressed by how quickly the team responded to my enquiries and how knowledgeable they were about their products. The ordering process was straight... Ver mais
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Leia as opiniões dos outros
Ordered from this company for the first time, found them on ebay. Prices were very reasonable and the fireplace I saw was premium unlike the others I had seen, and alot cheaper compared to other pl... Ver mais
I had ordered this fireplace from another company who kept putting me off with a delivery date and decided to go straight to the manufacturer and they were amazing. I live in Ireland and it's a nightm... Ver mais
Avoid at all costs !! business man. First delivery of fire place was smashed to pieces, seller refused to accept this was the case. He then decided to inform me his business was closed for the next 3... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Digital Flames we provide modern luxurious furniture at affordable prices.
Informações de contacto
Digital Flames, Venture House, Lund Street, Preston. Lancashire. , PR1 1YH, Preston, Reino Unido
- Info@digital-flames.com
- digital-flames.com
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Não respondeu a opiniões negativas
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Looks really expensive on my kitchen…
Looks really expensive on my kitchen wall. Keeps good time. Lovely!
had a fantastic experience with Digital…
had a fantastic experience with Digital Frames. From the initial consultation to the completion of the job, their team was professional, efficient, and courteous. They provided excellent communication throughout the process, addressing all of my concerns and ensuring that the job
was completed to my satisfaction. The
quality of their workmanship was top-
notch, and I am extremely pleased with
the results. I highly recommend Digital Flames to anyone in need of chimney services.
AVOID
Update: his name is Mr Mubeen Mustak Adam I messaged seller as problem with my fireplace before warranty was up, no response. Conveniently contacted me after the so say 1 years part warranty when I bought the product with 2 years warranty. He goes by the name of Mr Mubeen Mustak Adam and he has been nothing but abusive in responses and telling me he has no intension of solving the dodgy fireplace he had sold me. It has been reported and on going investigations are going towards him. Again the people who have been through similar situation to me he goes by the name Mr Mubeen Mustak Adam.

Resposta da Digital Flames
If I could give 0 star I would
If I could give 0 star I would! Broken fire place and will not respond to any messages! Avoid avoid avoid!!!!

Resposta da Digital Flames
The help is really good
The help is really good! Find the things we need. extremely strongly recommended.

Resposta da Digital Flames
Avoid
Avoid! Purchased a fire less than 1 year ago it has already broken. The seller is ignoring all communication despite it being advertised as 2yr warranty. Very poor product and service!
Avoid this seller
Avoid this seller! Sells unreliable cheap fires! Bought a media fire less than year ago from this seller, it broke down and cannot be fixed,so i contacted them several times with no reply,
Would recommend - reasonable and no issues
Fire was delivered on time, amazing quality, transformed our living room, everyone comments on it and loves it, pumps out a fair bit of heat although we mainly use it for the light effect, have had no trouble, would recommend as when we purchased was the most reasonable on the market, we had a 50 inch.
Quality furniture
Quality furniture, fires and lights. Service was brilliant.
Quality furniture
Quality furniture. I would highly recommend them. I get compliments on my dining set and fire all the time! Fast delivery and excellent customer service.
Avoid at all costs !
Avoid at all costs !! business man. First delivery of fire place was smashed to pieces, seller refused to accept this was the case. He then decided to inform me his business was closed for the next 3 weeks ( odd considering it was middle of Jan). Seller did not respond to numerous texts and emails (on the occasion that he finally did, did not have a clue) and would not send another fireplace out due to being worried about local couriers. Left wondering how a fireplace company (if it’s even that)sells and ships glass items if he isn’t prepared to post or ensure items are packaged adequately? Strange. Don’t expect him to answer the phone either. Out of pocket and inconvenienced for over a month!! Kept being promised a replacement had been sent! Disgusting
All products are really nice and loved…
All products are really nice and loved it..
Very noisy and loud you can hear it…
Very noisy and loud you can hear it upstait's not worth the money at all not recommended Cheap and rubbish
Good service
Avoid like the plague!!
Avoid like the plague, Terrible customer service. Item not recieved and have waited over a month for them to chase courier.
Do not waste your money here!
Do not deal with this company false…
Do not deal with this company false advertising and give explanations covered in lies if you have money to waste then engage this company they would receive 5 stars for this
SCAMMERS
Does not deserve any stars. This company are scammers 600quid down the shimmy for a fire I’ve never received. The website looks so legit and trustworthy but DO NOT ORDER FROM THIS COMPANY you will be left with no item and a refusal for a refund!! Reported to trading standards.
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