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Dining Solutions Direct Opiniões 

300
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The selection of products is impressive but the volume in each box is such that each represents a significant outlay. From a marketing point of view half boxes would sell very well, even if slightly... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Ver mais

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Classificada 5 em 5 estrelas

Andy1542 is super helpful, goes through what he has in his van expertly explaining what he has clearly. Pleasure doing business with him and the products are excellent- the salmon and prawns 👌especia... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Ver mais

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Informações sobre a empresa

  1. Fornecedor de produtos alimentares
  2. Loja de Alimentos Congelados
  3. Serviço de encomenda de comida online

Escrito pela empresa

Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.

Escrito pela empresa

Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

300 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(300)

281 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Andy 1513

Andy 1513
Calls every month or so.
He’s always happy friendly, generally texts me before.
Such a fabulous service and the products are always so good.

20 de fevereiro de 2026
Opinião espontânea
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Resposta da Dining Solutions Direct

Thank you so much for your lovely feedback. We’re really pleased to hear how happy you are with the service Andy provides and that you find him friendly and reliable. It’s great to know the regular contact and updates work well for you, and that you continue to enjoy the quality of the products too.
We’ll be sure to pass your kind comments on to Andy — he’ll really appreciate it. Thank you again for your support!

Classificada 5 em 5 estrelas

Chris 1231 great frozen food and service.

Chris 1231. I have been a customer of DSD for many many years now and Chris has always been the person who delivers my goodies. The quality of the produce is always first class and a great selection is always available. Often fish or meat that you cannot get elsewhere. Chris is always a pleasure to speak to and to review his stock from the back of his van. Always something new to look at. Highly recommended.

3 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you so much for your continued loyalty over the years and for sharing such wonderful feedback. We’re delighted to hear how much you enjoy the quality and variety of the produce, especially those harder-to-find items — that’s exactly what we aim to provide.
It’s also fantastic to know that Chris has looked after you so well over such a long time. We’re lucky to have him on the team, and we’ll be sure to pass on your kind words. It’s great to hear that you enjoy seeing what new products he has available each visit too.
Thank you again for your recommendation — we truly appreciate your support.

Classificada 5 em 5 estrelas

Really good restaurant quality food and service

The quality of the food is second to none. Really good restaurant quality and great service, our rep Tracey (893) is extra helpful and very friendly, goes out of her way to drop items by when we need them. The products are on the expensive side but I guess you get what you pay for.

20 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you so much for your lovely feedback. We’re delighted to hear that you’re enjoying the quality of the food and that it feels restaurant-standard — that’s exactly what we aim for. It’s also wonderful to know that Tracey provides such friendly and helpful service and goes the extra mile when you need items quickly.
We really appreciate your comments regarding pricing as well. We work hard to source high-quality ingredients and provide a reliable service, so it means a lot to hear that you feel the value is there. Thank you again for your support — we truly appreciate it.

Classificada 5 em 5 estrelas

Tracy (893) is always so attentive and…

Tracy (893) is always so attentive and friendly. She always makes sure that we are very satisfied customers and I appreciate the distance she travels to see us. Always happy to suggest and recommend new products. All round, excellent service. Thank you.

17 de dezembro de 2025
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Resposta da Dining Solutions Direct

Thank you so much for taking the time to share this wonderful feedback. We’re thrilled to hear how attentive and friendly Tracy is, and that she consistently makes sure you’re happy with both the service and the products. We truly appreciate your recognition of the effort she makes, including the distance she travels to visit. Your kind words mean a great deal, and we’ll be sure to pass them on to her. Thank you again for your support!

Classificada 5 em 5 estrelas

Tracey is so helpful and regular we…

Tracey is so helpful and regular we really appreciate her visits plus the food is excellent

19 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you so much for your kind words! We’re delighted to hear that Tracey’s visits have been so helpful and that you’ve been enjoying the food as well. We’ll be sure to pass your lovely feedback on to her and the team—it really means a lot. We look forward to seeing you again soon!

Classificada 5 em 5 estrelas

The boxes are rather large so you need a decent sized freezer

Robbie is always very pleasant & helpful & the products are of a very high quality although some items are now very expensive.

16 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you for your feedback — we really appreciate you taking the time to share your thoughts. We’re so pleased to hear that Robbie’s service has been pleasant and helpful, and that you’re enjoying the high quality of the products.
We do understand your comments regarding pricing, and we always aim to provide the best possible quality and value for our customers. Robbie will be delighted to know his service is appreciated, and we truly value your continued support.

Classificada 5 em 5 estrelas

Always very happy

Always very happy with the quality and service. If I can’t fit any more in the freezer when Tracey 893 calls then I just text her when I’m ready and she drops in with what I want within a day or two so it’s an excellent and friendly service. Definitely recommend.

19 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you so much for your lovely feedback! We’re delighted to hear you’re always happy with both the quality and the service. Tracy will be so pleased to know her flexibility and quick drop-ins make things easier for you — she really does aim to provide a friendly, convenient service for her customers.
We truly appreciate your recommendation and your continued support, and we look forward to seeing you again when you’re ready for that next freezer top-up!

Classificada 5 em 5 estrelas

Absolutely love this company

Absolutely love this company, selection is Amazing. Tracy (893) is Wonderful, always seems to know when my freezers empty, ready to re-stock. Have brought the Christmas Trio of Dressed Turkey, Beef joint & Ham for the last 2yrs & it’s a game changer. The prawns in garlic are a fav too & so easy, great in the air fryer & quick meal. Can’t recommend enough 🥰

19 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you so much for such an amazing review — this is absolutely lovely to read! We’re thrilled you’re enjoying the selection, and Tracy will be delighted to hear your kind words. She really does have a knack for perfect timing when it comes to freezer restocks 😊
It’s fantastic to hear the Christmas Trio has been a game changer for you over the last couple of years — and that the garlic prawns are a favourite too (and air fryer-friendly meals are always a win!).
We truly appreciate your support and recommendation, and we look forward to seeing you again on Tracy’s next visit 🥰

Classificada 5 em 5 estrelas

Excellent quality food and service

I have been a customer of DSD for many years. The food is consistently excellent and Tracy (893) is very responsive, calling regularly and responding to any requests promptly. Overall excellent service!

9 de janeiro de 2026
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Resposta da Dining Solutions Direct

Thank you so much for your loyalty and for sharing such lovely feedback! We’re delighted to hear you’ve been consistently enjoying the food over the years. Tracy will be so pleased to know her regular calls and responsiveness are appreciated — she really does pride herself on looking after her customers.
We truly value your continued support and look forward to many more visits in the future!

Classificada 5 em 5 estrelas

Bought some Lemon Sole first time Simon…

Bought some Lemon Sole first time Simon visited followed his advice on how to cook, was delicious. We bought it again when he came again and some smoked cheesy fish cakes. Tasted amazing

3 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you so much for your lovely feedback! We’re so pleased you enjoyed the lemon sole — Simon really knows his products and is always happy to share cooking tips to help you get the best from them. It’s great to hear you came back for more, and that the smoked cheesy fish cakes were a hit too! Simon will be delighted to hear this, and we look forward to seeing you again on his next visit.

Classificada 1 em 5 estrelas

Ordered fish cakes and got smoked…

Ordered fish cakes and got smoked haddock

18 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you for bringing this to our attention. We’re really sorry to hear that you received smoked haddock instead of the fish cakes you ordered – that’s clearly not what should have happened.

If you contact us as soon as possible, we’ll get this sorted out very quickly for you. We’ll make sure the correct items are arranged without any hassle.

Thanks for letting us know, and we appreciate the opportunity to put this right.

Classificada 5 em 5 estrelas

Lovely good

I have been buying from Tracy now for a few years, after the initial shock of the price once you eat the produce you realise why you paid that amount. We have wellingtons of various meats and fish along with desserts. All of which are of excellent value. Nothing is ever too much trouble for her, it’s a job I couldn’t honestly do.

18 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you so much for your honest and thoughtful feedback — we really appreciate you taking the time to share your experience. Tracy will be delighted to hear your kind words; she genuinely cares about her customers and always goes the extra mile to help wherever she can.
We’re so pleased you’ve been enjoying the wellingtons, fish, desserts and everything else — and that the quality has shown the value over time. Your support over the years means a great deal to us, and we look forward to seeing you again on Tracy’s next visit!

Classificada 5 em 5 estrelas

We have used Dining Solutions Direct…

We have used Dining Solutions Direct for many years and can’t thank our contact Tracy 893 enough.

Tracy carries a good selection of stock so buying couldn’t be easier. Her help and advice is appreciated. Her customer focus and service is excellent.

The range of products is very good and meal planning couldn’t be easier and the quality is of highest standards.

10 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you so much for your continued support over the years — it really does mean a lot to us. Tracy will be absolutely delighted to read your kind words; she takes great pride in looking after her customers and making things as easy as possible, from helpful advice to keeping a good range of stock available.
We’re so pleased you’re enjoying the quality and variety of the products, and that meal planning has been made simpler for you. We truly appreciate your loyalty and look forward to many more years of serving you!

Classificada 5 em 5 estrelas

Great service from Simon 3018

Great service from Simon 3018. Great quality. Will definitely be buying again!

9 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you so much for your lovely feedback! Simon will be really pleased to hear this — he takes a lot of pride in giving great service as well as providing top-quality products. We’re so glad you’re happy with everything, and we look forward to seeing you again when you’re ready to stock up!

Classificada 5 em 5 estrelas

Tracy has been delivering excellent…

Tracy has been delivering excellent frozen food to us for the past couple of years. She is always very friendly and helpful always updating me on what’s available and a pleasure to do business with!

18 de fevereiro de 2026
Opinião espontânea
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Resposta da Dining Solutions Direct

Thank you so much for your kind words! Tracy will be absolutely thrilled to hear this — she really cares about looking after her customers and keeping everyone up to date with what’s available. We’re so pleased you’ve been enjoying the food over the past couple of years, and we truly appreciate your continued support. It’s always a pleasure doing business with customers like you!

Classificada 5 em 5 estrelas

Tracy 893 excellent service.

Tracy 893 has been delivering to me for some time now. Service is great and products are very tasty. Tracey will call to see if I want anything, there is no pressure to buy and if I’m not ready to stock up at that time she will call me on her next visit. Tracy is always pleasant and has time for a chat.

18 de fevereiro de 2026
Opinião espontânea
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Resposta da Dining Solutions Direct

Thank you so much for your lovely feedback! Tracy will be delighted to hear this — she really does pride herself on giving great service and making sure customers feel comfortable, with absolutely no pressure. It’s wonderful to know you’re enjoying the products too. I’ll be sure to pass your kind words on to her, and we look forward to seeing you again on her next visit!

Classificada 5 em 5 estrelas

Such a random thing

Such a random thing, buying food from the back of a truck - but the quality is outstanding and Simon (rep 3018) was super professional and we ended up having a good old natter! Looking forward to reordering the desserts the most!

22 de janeiro de 2026
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Resposta da Dining Solutions Direct

I know exactly what you mean — it does feel a bit random at first! But I’m so glad you gave it a try and loved the quality. Simon will be really pleased to hear that too, he’s great at what he does (and always up for a good natter ). Definitely don’t leave it too long before your next order… those desserts have a habit of disappearing quickly!

Classificada 5 em 5 estrelas

Top quality products.

We have been using Dining Solutions Direct since we moved into the area and have never been disappointed.
Graham (1356) is so knowledgeable about his products without the hard sell. It's a pleasure to see him at our door.
We are pescatarians and have only had their fish which is top quality.
We will continue to buy from DSD but only wish we had a bigger freezer. Highly recommended 👌

14 de fevereiro de 2026
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Resposta da Dining Solutions Direct

Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive experience since moving to the area and that Graham 1356 has provided knowledgeable, friendly service without any pressure. It’s especially great to know you’re enjoying the fish range and finding the quality to be top notch.
We really appreciate your recommendation and your continued support—though we completely understand the wish for a bigger freezer! We’ll be sure to pass your kind words on to Graham—he’ll be thrilled to hear them.

Classificada 5 em 5 estrelas

Good frozen food and great service to your door

From my experience over the last 5 years or so, the frozen food products I have purchased are good quality and the service we receive from Robbie (rep 944) over that time has been excellent.

4 de fevereiro de 2026
Opinião espontânea
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Resposta da Dining Solutions Direct

Thank you so much for your continued support over the past five years! We’re delighted to hear that you’ve been happy with the quality of the frozen food products and that Robbie 944 has consistently provided excellent service.
Your loyalty means a great deal to us, and we’ll be sure to pass your kind words on to Robbie—he’ll really appreciate them!

Classificada 5 em 5 estrelas

I had the delight of dealing with mr…

I had the delight of dealing with mr Simon Tomsett, rep number 3018.

Apart from the great chat, he was very knowledgeable about his products which all looked amazing.
All 3 boxes of food tasted amazing.

Will definitely be purchasing off him again.

21 de novembro de 2025
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Resposta da Dining Solutions Direct

Thank you so much for your lovely feedback! We’re delighted to hear that Simon Tomsett 3018 made such a great impression with both his knowledge and friendly conversation. It’s wonderful to know you enjoyed all three boxes of food and that everything tasted amazing.
We really appreciate your support and look forward to serving you again in the future. We’ll be sure to pass your kind words on to Simon—he’ll be thrilled to hear them!

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