The selection of products is impressive but the volume in each box is such that each represents a significant outlay. From a marketing point of view half boxes would sell very well, even if slightly... Ver mais
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The selection of products is impressive but the volume in each box is such that each represents a significant outlay. From a marketing point of view half boxes would sell very well, even if slightly... Ver mais
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We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Ver mais
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Andy1542 is super helpful, goes through what he has in his van expertly explaining what he has clearly. Pleasure doing business with him and the products are excellent- the salmon and prawns 👌especia... Ver mais
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We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Ver mais
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Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
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Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, Reino Unido
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Andy 1513
Calls every month or so.
He’s always happy friendly, generally texts me before.
Such a fabulous service and the products are always so good.

Resposta da Dining Solutions Direct
Chris 1231. I have been a customer of DSD for many many years now and Chris has always been the person who delivers my goodies. The quality of the produce is always first class and a great selection is always available. Often fish or meat that you cannot get elsewhere. Chris is always a pleasure to speak to and to review his stock from the back of his van. Always something new to look at. Highly recommended.

Resposta da Dining Solutions Direct
The quality of the food is second to none. Really good restaurant quality and great service, our rep Tracey (893) is extra helpful and very friendly, goes out of her way to drop items by when we need them. The products are on the expensive side but I guess you get what you pay for.

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Tracy (893) is always so attentive and friendly. She always makes sure that we are very satisfied customers and I appreciate the distance she travels to see us. Always happy to suggest and recommend new products. All round, excellent service. Thank you.

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Tracey is so helpful and regular we really appreciate her visits plus the food is excellent

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Robbie is always very pleasant & helpful & the products are of a very high quality although some items are now very expensive.

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Always very happy with the quality and service. If I can’t fit any more in the freezer when Tracey 893 calls then I just text her when I’m ready and she drops in with what I want within a day or two so it’s an excellent and friendly service. Definitely recommend.

Resposta da Dining Solutions Direct
Absolutely love this company, selection is Amazing. Tracy (893) is Wonderful, always seems to know when my freezers empty, ready to re-stock. Have brought the Christmas Trio of Dressed Turkey, Beef joint & Ham for the last 2yrs & it’s a game changer. The prawns in garlic are a fav too & so easy, great in the air fryer & quick meal. Can’t recommend enough 🥰

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I have been a customer of DSD for many years. The food is consistently excellent and Tracy (893) is very responsive, calling regularly and responding to any requests promptly. Overall excellent service!

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Bought some Lemon Sole first time Simon visited followed his advice on how to cook, was delicious. We bought it again when he came again and some smoked cheesy fish cakes. Tasted amazing

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Ordered fish cakes and got smoked haddock

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I have been buying from Tracy now for a few years, after the initial shock of the price once you eat the produce you realise why you paid that amount. We have wellingtons of various meats and fish along with desserts. All of which are of excellent value. Nothing is ever too much trouble for her, it’s a job I couldn’t honestly do.

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We have used Dining Solutions Direct for many years and can’t thank our contact Tracy 893 enough.
Tracy carries a good selection of stock so buying couldn’t be easier. Her help and advice is appreciated. Her customer focus and service is excellent.
The range of products is very good and meal planning couldn’t be easier and the quality is of highest standards.

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Great service from Simon 3018. Great quality. Will definitely be buying again!

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Tracy has been delivering excellent frozen food to us for the past couple of years. She is always very friendly and helpful always updating me on what’s available and a pleasure to do business with!

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Tracy 893 has been delivering to me for some time now. Service is great and products are very tasty. Tracey will call to see if I want anything, there is no pressure to buy and if I’m not ready to stock up at that time she will call me on her next visit. Tracy is always pleasant and has time for a chat.

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Such a random thing, buying food from the back of a truck - but the quality is outstanding and Simon (rep 3018) was super professional and we ended up having a good old natter! Looking forward to reordering the desserts the most!

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We have been using Dining Solutions Direct since we moved into the area and have never been disappointed.
Graham (1356) is so knowledgeable about his products without the hard sell. It's a pleasure to see him at our door.
We are pescatarians and have only had their fish which is top quality.
We will continue to buy from DSD but only wish we had a bigger freezer. Highly recommended 👌

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From my experience over the last 5 years or so, the frozen food products I have purchased are good quality and the service we receive from Robbie (rep 944) over that time has been excellent.

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I had the delight of dealing with mr Simon Tomsett, rep number 3018.
Apart from the great chat, he was very knowledgeable about his products which all looked amazing.
All 3 boxes of food tasted amazing.
Will definitely be purchasing off him again.

Resposta da Dining Solutions Direct
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