Direct HGV Opiniões 59

TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

Absolutely brilliant team and I can't thank them all enough. From the start to the finish they are there supporting you when ever you need them. I would 100% recommend direct HGV to anyone that is... Ver mais

Classificada 4 em 5 estrelas

I was very satisfied with the process I received from Carlos and direct hgv. I managed to pass 1st time in all aspects of training to gain my category c licence. There's maybe room for improvement... Ver mais

Classificada 5 em 5 estrelas

Team super helpful and made the whole process quick and easy. Study website/app provided to pass theory, hazard perception and cpc theory all in depth and easy to use and track progress across diffe... Ver mais

Classificada 5 em 5 estrelas

They book and apply everything on your behalf, no hustle, no headache. Study materials 10/10. I failed on my first reversing mod3a test but they booked straight away the next day. Driving was on first... Ver mais


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4,7

Excelente

TrustScore: 4.5 em 5

59 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(59)

34 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic Team

They book and apply everything on your behalf, no hustle, no headache. Study materials 10/10. I failed on my first reversing mod3a test but they booked straight away the next day. Driving was on first attempt. Thank you ALEX, thank you PAUL, thank you CARLOS. Great team

12 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely brilliant team and I can't…

Absolutely brilliant team and I can't thank them all enough.
From the start to the finish they are there supporting you when ever you need them.
I would 100% recommend direct HGV to anyone that is thinking of getting their license.
❤️

12 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Team super helpful and made the whole…

Team super helpful and made the whole process quick and easy.
Study website/app provided to pass theory, hazard perception and cpc theory all in depth and easy to use and track progress across different sections.
Booked me with a great driving school to gain my cpc and pass my driving test.

26 de maio de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I was very satisfied with the process I…

I was very satisfied with the process I received from Carlos and direct hgv.
I managed to pass 1st time in all aspects of training to gain my category c licence.
There's maybe room for improvement in the recruitment process due to a small and broad selection of job vaccines being offered. All jobs offered through a messaging app were not suitable for me so resulted in finding my own jobs to apply to.
Other then that, all other services were great.

14 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great :)

Overall great! Gave me good options to pay for my class 1 course, I took the 12 instalments option. Was plenty patient as I was unable to start the course properly for a while after I had completed all my payments (even though I knew I could have started my training midway whilst paying). Communicated well throughout. Not a bad thing I can say. Cheers Paul and the DIRECT HGV team!

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Loved every moment

Loved every moment! Passed first time. Alex was fab from start to finish. Peter was a really great instructor and I couldn’t recommend direct HGV enough for being reliable, trustworthy & seeing me through this process.

1 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

HGV Class 1 Training

I had such a great experience with Direct HGV! Carlos was amazing — always there to help and guide me whenever I needed it. The whole team made me feel really supported, and the training was top quality. Because of that, I felt confident going into my test and passed first time! Huge thank you to everyone for all the help and encouragement along the way 🙌

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Broken promises and misleading

If I could give zero stars I would. What an awful experience, completely misleading from the beginning, claimed to be the training provider, they are NOT. They act as a middle man and charge an additional £1500 for what you can get if you go direct. Told that training was in one place, it was somewhere else completely. Took £100 up front for a £40 medical! At no point did they state they were the middle man or that by going direct to the trainer you could get the course much cheaper. Promised a guaranteed job at the end of it, again a load of rubbish. Hard lesson learnt however I don't want others making the same mistake. My advice is DO YOUR HOMEWORK first. My training was with Freight Train who A) charge £1500 less for the same thing and B) really do guarantee a job if you pass.

1 de julho de 2025
Opinião espontânea
logótipo da Direct HGV

Resposta da Direct HGV

Hi Scott,

We are very surprised to read this review, particularly given the outcome and timeline of your training.

For clarity:

You completed your Category C+E training programme in June 2025
You passed your practical driving test first time
You also passed your Module 4 CPC first time with 100%
You were fully trained, qualified and ready to work
Throughout your training, all elements were delivered as planned, including your practical training at the agreed location with the Training Provider. As is standard within the industry, training locations can vary depending on availability, which is explained during the process.

Your comments regarding cost are also misleading. Your course was provided as a managed, end-to-end training programme, which included:

Structured theory support and onboarding
Practical training and test coordination
CPC training and testing
Administrative management throughout
The ability to train and complete your licence before paying the full course cost
This final point is particularly important—you completed your entire training and passed before paying in full, which is not something typically offered by training providers when going direct.

In relation to employment, we do not guarantee jobs and do not advertise this. We offer recruitment support only, which was also explained. Notably, you confirmed yourself that you had multiple driving opportunities lined up locally following qualification.

It is also important to highlight that:

Following completion of your training, a payment plan was agreed at your request
Payments were not maintained in line with that agreement
We made multiple attempts to resolve this directly and supportively
A revised plan was accepted based on your circumstances
Unfortunately, after further non-payment, the matter had to be passed to a third party
This review has been posted only after contact was made by a debt recovery agency and a repayment plan agreed, which is clearly relevant context.

We take our reputation very seriously and always aim to support our drivers professionally and fairly. However, it is important that public reviews reflect an accurate and complete picture.

If you would like to discuss this further, you are welcome to contact us directly.

Direct HGV

Many thanks,

Classificada 5 em 5 estrelas

Best of the best

Absolutely over the moon with direct hgv ..just passed my test today and passed first time no dramas .
Carlos has been in touch with me since day 1 if I had any queries and had to message him he always responded within minutes with the answer honestly can’t fault them in any way thank you so much 🙏🏼🙏🏼and also the company they use to train you are the most understanding helpful guys I’ve come across again thank you all

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing!

I dealt with Paul through HGV Direct and I have zero complaints. He was always available to answer any of my questions and was extremely accommodating. The service I received was amazing from start to finish and I would definitely recommend Paul & HGV Direct.

12 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Great experience, good service.

Helped me all the way through, every step of the way. Best service best experience.

Highly recommend.

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

my experience with direct hgv has been…

my experience with direct hgv has been nothing but positive Carlitos was who I originally spoke with on the phone and has been an incredible help with regards to keeping in contact with things that are happening, Paul was also an amazing help with booking in tests,practical dates and has always kept in contact throughout, without direct hgv I would've never have thought about going for my class 2 licence and they made the overall experience of it all easier, can't recommend direct hgv enough

12 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I totally recomand Direct HGV

Passed my C+E with DIRECT HGV on the first attempt, thanks to Carlitos and Alex for being patient and professional. The booking process was smooth and they handled my medical tests efficiently, Highly recommend for anyone looking to start they HGV career.

5 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Cannot recommend enough 5*

The service has been phenomenal from start to finish, I was kept up to date throughout the journey, I can not recommend Direct HGV enough, truly a 5* service. Special mention to Alex whom was assigned as my point of contact and went above and beyond at every stage.

22 de janeiro de 2026
Opinião espontânea

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