This is 3rd time I have used direct wood flooring and I simply cannot fault them, from the customer service in store (Bracknell) to delivery and fitting. Hallway, kitchen and now snug compete.... Ver mais
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Leia as opiniões dos outros
We ordered online not realising the floor we wanted was out of stock. After a quick phone call delivery was arranged as soon as the floor came back into stock. On delivery day it was raining and it wa... Ver mais
I bought more flooring from them .fora bedroom had living room and hallway done last nov .always keep you informed of delivery flooring very good quality.looks lovely down also had Richard and his wif... Ver mais
A empresa respondeu
Ordered samples, store then called me unprompted, convinced me to visit to see a product, I went out of my way to do so. Ordered and paid for product to arrive for project start, then got 1 email sayi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pisos
- também em
- Empreiteiro para instalação/reparação de pisos
- Fornecedor de pisos de madeira e laminados
- Loja de bricolage, casa e jardim
Escrito pela empresa
Here at Direct Wood Flooring we pride ourselves on delivering high quality wood flooring products at unbeatable prices, whether you shop online or in-store. We source only the most innovative Solid & Engineered Wood Flooring, Luxury Vinyl Tiles and Laminate Flooring designs, whilst building exclusive relationships with the world's premier wood suppliers. * Nationwide Stores * * 4 Free Samples* * No-Deposit Finance Available * * Fast, Chosen Day Delivery *
Informações de contacto
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Ordered some samples
Ordered some samples, delivered within a few days. Very useful.
Thanks as described
I ordered oak flooring for both living…
I ordered oak flooring for both living room and kitchen and they are kindly keeping it safe in storage for march and september.. Thanks kindly
Samples sent promptly with a follow up…
Samples sent promptly with a follow up call, well done.
Poderá usar IA para responderLer mais
Ordered 3 samples was only sent 2 and…
Ordered 3 samples was only sent 2 and the floor fitter who was coming to measure cancelled an hour before the appointment.

Resposta da Direct Wood Flooring
Great product
Great product. Will visit Edinburgh showroom to place an order very soon.
All round excellence
Right from the start, when we visited Bracknell Flooring Superstore, we were given excellent advice.
The fitter, Anthony O'Neill, did a fantastic job - very precise with attention to every detail. We would have no hesitation in recommending Anthony.
My samples arrived quickly
My samples arrived quickly, I was impressed with the level of service and materials.
Quick efficient service.
Great Service…
Ordered samples which were of great quality and arrived quickly. Company checked they were received and asked if they could help with anything else which was great
I was sent samples out
I was sent samples out. They are arrived really fast after ordering. Samples were fantastic quality and looked lovely. I changed my mind about how I would decorate the room, however I will definitely be shopping here in future. Thank you.
Bought laminate flooring from this…
Bought laminate flooring from this place back in December 2025. They charge almost 50£ for delivery. They entered wrong address for delivery, I have bring all boxes to my address by self from 3-4 houses down the street. They charge for pickup of all boxed leftovers+ 10% for reshelfing! We make mistakes, so now I know never to buy from this place again 😊
Would highly recommend …
Sales staff had good knowledge of the products and their application. The quality and variety of the flooring was lovely and delivery was quick and easy.
The staff were helpful, friendly and easy to discuss all aspects of our purchase with. A great experience all round.
Direct Wood Flooring provided an…
Direct Wood Flooring provided an exceptionally efficient and professional service. From enquiry to delivery, everything was handled smoothly and with great attention to detail. The team was knowledgeable, responsive, and always willing to help, making the whole process easy and stress‑free. Their clear communication and reliable support gave me full confidence in my purchase. A truly excellent company that I’m happy to recommend.
natural country oak herring bone
We purchased natural country oak herringbone flooring. Peter at the Birtley store was very helpful. I would have given higher rating if it hadn’t been for the disastrous delivery and the lack of manufacturing control on the flooring as there were a very large amount of faulty boards. These were replaced quickly thanks to the customer service team.
Great service from start to finish
We had a great experience at the Wolverhampton showroom with Alex who was warm, welcoming and very knowledgeable. He made the whole experience of ordering our floor and fitting very easy.
The flooring was delivered 2 days prior to installation, as arranged, and on the day of fitting the installers were punctual and completed their work in a timely manner and to a high standard.
We love our new floor and highly recommend Direct Wood Flooring.
Great Products
Great Products, great service always gone over and above to help
Great flooring and service
Great flooring, great service! Staff in the store were very friendly and helpful. When the delivery arrived I was home alone and the driver helped me to get my order inside.
Great choice of flooring in store
Great choice of flooring in store , great staff who were helpful and advised us well.
Delivery was prompt and courteous
Great customer service all around
Great customer service all around. Shak of the Brent Cross store goes above and beyond to advise on the product and makes sure the delivery goes well. Product looks great.
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