Discount Washers.co.uk Opiniões 35

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely fantastic. We had an issue with our oven occur on Saturday/Sunday, was able to get an appointment on Monday morning. Extremely efficient and lovely people. Will be recommending to family... Ver mais

Classificada 4 em 5 estrelas

Great Price, product, and value for money.Website very unclear around shipping, upstairs’ delivery cost. Needs to be better designed and clearer for the customer. Delighted with the quality of the Wa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thay give me a date and time then let me know it could be deliverd a day early I was informed when thay was on the way and both people wher polight and helpful

Classificada 5 em 5 estrelas

The 2 lads delivering this washing machine were fabulous, only had small amount of space but managed to do it, took old one away and ensured new one working Thank you

Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. Reparação de eletrodomésticos
  3. Loja de electrodomésticos usados
  4. Reparação de máquinas de lavar roupa e máquinas de secar roupa
  5. Loja de máquinas de lavar roupa e máquinas de secar roupa

Escrito pela empresa

We are a family run domestic appliance company based in Stockport with over 25 years experience in the trade. We sell Washing machines, tumble dryers, cookers, fridge freezers, dishwashers and microwaves. We cater for all budgets stocking New, Graded or Refurbished appliances all with a minimum of 1 year warranty. We also offer a repair service for washing machines, tumble dryers, dishwashers and cookers at affordable prices.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

35 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Highly Recommend - Honest & Diligent

I've had a fantastic experience so far with Gary. We initially connected via Facebook, and he's been professional, friendly, and very responsive. Quickly scheduled a visit to assess the issue and clearly explained the potential problems and solutions. He's repairing my daughter, who's a young mum, and his understanding and considerate approach have been greatly appreciated. His honest approach is refreshing and he even stopped us from buying a dud. While the repair is still pending, I'm confident that Gary's expertise and excellent customer service will lead to a great outcome. Highly recommend him based on our interactions so far!

10 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Would be 0 stars booked a delivery for…

Would be 0 stars booked a delivery for 29th December waited all day not arrived, then contacted company 2nd Jan they said oh we weren't open and on top of that item sold and website not updates, appauling service why have deliveries available if youre not open are you that rubbish of a company you can't update working hours before going on holiday? NEVER use these lot waste your time and I have raised complaint and refund disgusting service

29 de dezembro de 2023
logótipo da Discount Washers.co.uk

Resposta da Discount Washers.co.uk

As we explained to you on the phone, the Internet company that does our updates were closed over Christmas as were we. As we said we understand your frustration but we are entitled to a holiday as much as everyone else. A message was left on our voicemail to let our customers know we were closed until the 4th of Jan. The reason your product was out of stock is again down to the fact that the IT company were closed. We offered you plenty of other options but you said our website didn't state the products are refurbished so you wanted a refund, but it clearly states that the items are customer returns and have been serviced and sanitized by our in house engineers. Your refund was issued yesterday. To call our company rubbish is very unfair, we have thousands of happy customers, we have customers from word of mouth and returning customers who are more than happy. Like we said on the phone to you, we didn't even know a sale had come through until we popped in to the office yesterday to do some admin. VERY VERY UNFAIR REVIEW, such a shame when people only leave negative reviews for companies as you do, but never leave positive reviews after, probably thousands of positive experiences with good companies. Customers rely on reviews to help them decide on whether to use a business and if every one of our customers left a review we would have thousands of 5 stars but unfortunately too many people only bother to leave a review when they've had a bad experience and not praise a company when they've had a positive one.

Classificada 1 em 5 estrelas

I had no receipt of purchase

I had no receipt of purchase, no contact until I got a refund and no reason why. So will not buy from you again or recommend.

19 de outubro de 2023
logótipo da Discount Washers.co.uk

Resposta da Discount Washers.co.uk

Hi Sarah. I can only apologise for your frustration in this matter. We had a few issues with our website recently in the fact that it is letting orders come through that are too far away for us to deliver. Looking at the order I can see that we refunded you 9 minutes after you made your purchase and a note was sent with the refund apologising that we do not deliver to your area.

Classificada 1 em 5 estrelas

Poor doesn’t say can’t deliver outside…

Poor doesn’t say can’t deliver outside there area and still waiting on refund and only replied after 4 email

16 de outubro de 2023
logótipo da Discount Washers.co.uk

Resposta da Discount Washers.co.uk

Hello Carl. I can only apologise that you have had a negative experience with us. For some reason the website has allowed a couple of sales to come through from outside our area. The site is set to stop payment at the checkout and display an error message stating that we cannot deliver to your area, we are currently actioning this issue with our web developers. We are currently also in the process of setting up a delivery service for as far as london from our base so hopefully we will be able to give you a better service in the future.

Classificada 4 em 5 estrelas

Great Price Great Product

Great Price, product, and value for money.Website very unclear around shipping, upstairs’ delivery cost. Needs to be better designed and clearer for the customer. Delighted with the quality of the Washer would have been five stars, but delivery was very mixed up

25 de setembro de 2023
logótipo da Discount Washers.co.uk

Resposta da Discount Washers.co.uk

Hi Alan.
Thank you for taking the time to leave us this kind review. I will take this on-board and forward it to our web developer team who will look in to the matter of delivery fees etc.

Classificada 5 em 5 estrelas

family business

As a family business, staff are very helpful.
I’ve always managed to get what I need and delivery of goods has always professional and brought with a smile.

24 de agosto de 2023
Classificada 5 em 5 estrelas

Absolutely fantastic

Absolutely fantastic.
We had an issue with our oven occur on Saturday/Sunday, was able to get an appointment on Monday morning. Extremely efficient and lovely people. Will be recommending to family and friends. Thanks Gary and wife(sorry don't know the name :))

17 de julho de 2023
Opinião espontânea

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