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Dishpatch Opiniões 2858

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent service, meal arrived in very sturdy box with ice packs on requested delivery date. Impressed with standard of meal. Ordered the Persian Meze, enjoyed putting the components together as per... Ver mais

Classificada 5 em 5 estrelas

We had the Mexican Drunken Chicken and it was absolutely delicious! The chicken was tasty and I really enjoyed the cheesy slaw and mojo rojo, just the right level of spice for me. I thought it was gre... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The Winners Table parcel arrived promptly with everything present and undamaged. It is unfortunate that the smallest pack is for 2 diners as I have to eat the same meal over two days. It is far too ex... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Scallops were large and juicy. The hazelnut and co riander butter gave a nice kick. Th provencal bourride was extremely generous in quantity and delicious. Again the tomato and chilli croutons reall... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Entrega de refeições
  2. Serviço de entrega de alimentos ao domicílio

Escrito pela empresa

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Delicious food

Arrived on time. Well packaged and clear labelling and instructions. We ordered the Cornish seafood feast which was delicious and really fun to cook together as a date night.

8 de março de 2026
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Resposta da Dishpatch

Thank you so much for your review J!
Fun date night by the sounds of it :)

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Rick Stein Lobster

A luxury Rick Stein Box featuring scallops and Lobster. Perfect eating and fun cooking for a birthday celebration.

6 de março de 2026
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Resposta da Dishpatch

Thank you for choosing us for the Birthday celebration Geoff. We're glad to hear that you enjoyed your menu.

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Our 5th discounted order

Our 5th discounted order. Probably the last this year. I enjoy the food, but full price is high without the discount.

The good thing is that one can enjoy a decent wine from your own cellar (Hall cupboard!), and not pay restaurant prices. Another nail in the coffin of the pub trade maybe.

Great food, lovely wine from my own cellar.

7 de março de 2026
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Resposta da Dishpatch

Thank you Tim and we're glad to hear you've been enjoying your experience with us and making use of the discounts we offer!

Nothing beats having a wine cellar with a good collection, so good on you.

Best,
Team Dishpatch

Classificada 5 em 5 estrelas

Delicious food

Delicious food, easy to prepare and serve.
This is my 2nd box this month, as I had Valentines and a birthday to host.
This is a super easy way to get a dining out experience, with wonderful food, at home

28 de fevereiro de 2026
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Resposta da Dishpatch

Thank you for your review Lakota and we're so pleased to hear you've been enjoying your experience with us!

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

The portions were generous

The portions were generous. The quality of the food was great.

21 de fevereiro de 2026
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Resposta da Dishpatch

This is great to hear Angie! Thank you so much.

Best,
Team Dishpatch

Classificada 5 em 5 estrelas

Just love having Rick Stein at home for…

Just love having Rick Stein at home for a treat via Dishpatch. So easy to do and having lobster at home is a real treat. Just love this box.

14 de fevereiro de 2026
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Resposta da Dishpatch

Thank you Caroline. We really want all of our menus to be a treat so we're glad that you feel the same.

Best,
Team Dishpatch

Classificada 5 em 5 estrelas

Our first meal with Dishpatch

Our first meal with Dishpatch. The entire meal (slow braised short rib by Paul Ainsworth) was delicious! A real treat after work on a Friday. Everything neatly prepared and an easy cook. We're already looking forward to the next...!

20 de fevereiro de 2026
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Resposta da Dishpatch

Thank you so much for your review Allison! We hope that you thoroughly enjoy whichever menu you choose next.

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Outstanding quality

Outstanding quality, beautiful flavours - a truly wonderful experience.

21 de fevereiro de 2026
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Resposta da Dishpatch

Wonderful to hear this Paul, thank you for sharing your experience with us and we hope you dine with us again sometime soon.

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Took 7 minutes to make

Took 7 minutes to make, very tasty and felt healthier than a takeway

21 de fevereiro de 2026
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Resposta da Dishpatch

Thank you for your review Kayley! So glad to hear you enjoyed the preptime.

Best Wishes,
Team Dishpatch

Classificada 1 em 5 estrelas

I received an email this morning for 50% off

I received an email this morning, as a member, that there is 50% off for a meal this weekend if I order before 3.00pm. It did not say order before sold out. At lunchtime, long before the 3.00pm deadline.I tried to order a meal for sick family. and couldn't. I emailed them to be told they sell out very quickly. My £69 membership is a con. This is a very poor way to market and sell to members. Totally unimpressed.

20 de fevereiro de 2026
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Resposta da Dishpatch

Hi Claire,

Thank you for leaving your review.
Whilst we appreciate your feedback, all of our menus, as they're created fresh are indeed limited and subject to availability.

As mentioned, we send out membership discounts to all of our supper club members in addition to the membership vouchers.

The membership email was sent out at 8 am on the Friday, to give all of our members the chance to place their order.

Due to the generous nature of the discount provided, needless to say menus do sell out rather quickly.

Team Dishpatch

Classificada 1 em 5 estrelas

Expect far better from a member of the Waitrose group

Ordered a Valentines meal box at cost of £136. Advised on day of delivery (13 Feb) that it wouldn't be delivered. Dishpatch blamed DPD, but DPD confirmed they had never received it. Left me in the lurch at very short notice - no alternative available as 'all our menus are sold out'. The only recompense was a £20 voucher against a future order... nothing that actually helped on 14 Feb. In addition they don't ask for consent to send marketing emails, just do it - and these continued after I clicked unsubscribe (having never subscribed in the first place). As part of the Waitrose group it seems they can send marketing emails suggesting I order wine from Waitrose but couldn't, for example, give me a Waitrose voucher that I could actually use on 14 Feb. All very disappointing and left me scrambling around for an alternative on Valentines Day at no notice. Totally unimpressed. Avoid!

13 de fevereiro de 2026
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Classificada 5 em 5 estrelas

Middle Eastern Magic for Valentine's night.

Sabrina Ghayour Valentine special delivered on time, well packed and it was as delicious as it sounded. It was something different, better than anything we could get locally and suited the occasion. Pistachio dip, flatbread and salad lovely; the paprika potatoes were a bit overcooked; the apple and cinnamon borekh and vanilla cream were gorgeous. Even my husband, a cinnamon hater enjoyed them. Generous portions (we had the borkh the next day).

12 de fevereiro de 2026
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Resposta da Dishpatch

Thank you so much for your review and it's great to hear that we've converted a cinnamon hater, that's huge praise! So glad to hear you enjoyed your experience.

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Five stars for the brilliant service…

Five stars for the brilliant service after reporting very poor DPD handling, which resulted in a broken & leaking dip container, plus some damage to the top of the main dish. Fortunately the Gnocchi main dish was not affected, & was delicious. The side salad, rocket leaves for which a dressing was supplied, was rather unimaginative, as was the bland focaccia, albeit intended for the dip which had almost all leaked into the delivery carton.

13 de fevereiro de 2026
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Resposta da Dishpatch

Hi Wendy,

Thank you for getting in touch and our support team is always more than happy to help out should there ever be any issues.

Best Wishes,
Team Dishpatch

Classificada 2 em 5 estrelas

Unreliable

The food from Dishpatch can be very good, but it is expensive, and so really is a special occasion thing. And that’s where my problems started.

Dispatch use DPD for delivery, and take no accountability for whether your order will arrive on time or not. I ordered 2x the Rick Stein Cornish Seafood feast as a family dinner for my wife’s birthday (£160 total). The idea was my teenage sons would be able to cook it up and we’d all enjoy together. Delivery was scheduled for the birthday day (a Saturday); on the morning of that day I got a confirmation email to say that delivery would be between 4.30 and 5.30pm. 5.30 came and went, and no sign of my delivery, no updates from either Dishpatch or DPD. Finally by installing the DPD app and digging around for my delivery I was able to find a message saying “Your delivery is delayed”. By this time it was already early evening, too late to get anything else for dinner. Dishpatch customer service have gone, DPD online chat is no help at all. So I was left scrabbling around the cupboards and freezer to find something to cook.

The next day, half of the order arrived. What happened to the rest remains a mystery. Dishpatch customer service response to this is to blame DPD, tell me not to eat the food that did arrive because it’s perishable, and offer me a refund and a £20 voucher. Great, so I don’t have to pay for food I can’t eat, and I have £20 that buys me nothing on Dishpatch so is useless.

To make it worse, a week later I still hadn’t received the refund, and had to chase Dishpatch to send it through.

So, if you’re OK to take your chances, Dishpatch might work for you. If you need certainty about delivery, don’t do it.

7 de fevereiro de 2026
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Resposta da Dishpatch

Hi Michael,

Thank you for leaving us your review and we completely hear you on this. We never wish any of our customers to have such an experience and as mentioned in our conversation - Whilst we can not control DPD and the service they provide, we do hold them to the same standards that we hold ourselves here at Dishpatch and we're always more than happy to help however we can.

DPD delivery issues such as these are a rarity, though it's a shame that this had such an impact on your trust with us and we can only apologise further.

Best,
Team Dishpatch

Classificada 5 em 5 estrelas

Did not disappoint!

Restaurant quality food, by famous chefs, in the comfort of your own home and worth every penny!

I would provide pictures if I could!

14 de fevereiro de 2026
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Resposta da Dishpatch

Wonderful review Aissa, thank you so much!

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Wonderful Valentine’s meal

Wonderful Valentine’s meal! We have a baby so it’s difficult for us to go out for dinner very often but this was a wonderful option to enjoy at home.

14 de fevereiro de 2026
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Resposta da Dishpatch

Thank you so much for your review Rosie and it's always great to bring that little bit of restaurant love to the home, especially with little ones.

Best Wishes,
Team Dishpatch

Classificada 5 em 5 estrelas

Michel Roux valentine meal…

We ordered Michel Roux valentine meal which was excellent. All the ingredients were quality and the instructions were very easy to follow. Really enjoyed it and will definitely order again.

13 de fevereiro de 2026
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Resposta da Dishpatch

This is amazing to hear Karen, thank you for sharing your experience with us and we hope you dine with us again sometime soon.

All the best,
Team Dishpatch

Classificada 4 em 5 estrelas

Lovely

A lovely experience!
Food VERY good
The Soup and bread starter with scallops was good but lacked a punch.The scallops had also broken up slightly on cooking.
The main of beef wellington, Pomme Anna with geeen beans and peppercorn sauce was wonderful. Sauce could have been a bit punchier.
The passion fruit dessert was a bit tart for my liking.

14 de fevereiro de 2026
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Resposta da Dishpatch

Thank you so much for your review and feedback (wish we knew your name) It's greatly appreciated.

All the best,
Team Dishpatch

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