eBooks.com Opiniões 350

TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Looking for amazon alternatives and this is a good one. Plenty of selection, easy to use. Plus comes with benefit of knowing you are not giving money to bezos.

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Classificada 5 em 5 estrelas

My experience with EBOOKS has been very positive overall. The platform is easy to use, the selection of books is excellent, and it helped me find titles that match my interests in economics and public... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The use of Adobe's DRM service and the need to create an Adobe Account deserves a flat one star rating. Especially as there is not easy solution for Linux users.

A empresa respondeu

Classificada 5 em 5 estrelas

Easy and convenient, multiple file formats and ways to read as well as a good selection of books.

A empresa respondeu

Informações sobre a empresa

  1. Livraria

Sobre eBooks.com

Escrito pela empresa

Launched in 2000, eBooks.com is a popular ebook retailer with a reputation for innovation, integrity and independence. We sell ebooks direct to millions of consumers around the world, with five local sales portals in the US, Canada, UK, Europe and Australia.

You can read our ebooks online, or download them to a vast array of devices, using our Ebook Reader apps. As well as being dubbed "The most ethical e-bookseller" by ethicalconsumer.com, eBooks.com is trusted by over 4,000 global publishers. We are also the supplier of choice for thousands of educational institutions around the world.

Are you actually reviewing the right company?

Is it possible that the order was placed with another company, not eBooks.com? There are a lot of companies with the word "ebook" in their names. Before leaving us a damning complaint, check your credit card account (or PayPal if you paid that way) for the name of the merchant. If the name isn't exactly, and only, "EBOOKS.COM", then you'll need to contact the company that billed you -- not eBooks.com.

Are you having technical problems?

Contact our highly trained support team and they'll get things moving for you:
https://support.ebooks.com/hc/en-gb/requests/new


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

350 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

As good as amazon

Looking for amazon alternatives and this is a good one. Plenty of selection, easy to use. Plus comes with benefit of knowing you are not giving money to bezos.

14 de abril de 2026
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hello Ronald,

Thank you for your thoughtful review. We’re glad we could help you find and enjoy your next great read. Happy reading from all of us at (independent) eBooks.com!

Best wishes,

Anna
www.ebooks.com

Classificada 5 em 5 estrelas

Easy and convenient

Easy and convenient, multiple file formats and ways to read as well as a good selection of books.

14 de abril de 2026
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hi Louis,

Wow — thank you for the 5 stars! I'm really pleased to hear you had such a positive experience. We look forward to welcoming you back soon.

Best wisheas,

Anna
www.ebooks.com

Classificada 5 em 5 estrelas

Great books, some aren't in EPUB

My experience with EBOOKS has been very positive overall. The platform is easy to use, the selection of books is excellent, and it helped me find titles that match my interests in economics and public policy. I especially appreciate how convenient it is to browse and access books quickly. The interface is clear and user-friendly, which makes the reading experience enjoyable.

12 de abril de 2026
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hello Nir Pincas,

We’re so grateful for your kind words and 5-star rating. It means a lot to our team — thank you for being part of the eBooks.com community!

Best wishes,

James
www.ebooks.com

Classificada 1 em 5 estrelas

Adobe Digital Edition necessary - no easy access for Linux users

The use of Adobe's DRM service and the need to create an Adobe Account deserves a flat one star rating.
Especially as there is not easy solution for Linux users.

12 de abril de 2026
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hello Johannes,

I'm sorry we disappointed you here; and I do understand about Adobe.

The good news is that we're days away from supporting the free, modern desktop app, Thorium Reader. Thorium will be a massive improvement on Adobe's solution. In particular, it has native support for Linux, no need to create another account. And It's quite elegant.

If you'd like to give that a try, login to your account at eBooks.com next week and see how that goes. But if you'd like a refund and to get on with your life, just contact our help desk and they'll be glad to process that for you.
support@ebooks.com

If you do indeed try Thorium, we're very keen to hear your thoughts (positive or negative).

Best wishes,

James
www.ebooks.com

Classificada 5 em 5 estrelas

I bought a book from a bookshop

I bought a book from a bookshop. It wasn't difficult. The price was good.

9 de março de 2026
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hi Rob,

Thank you for the 5 stars! We truly appreciate your support and are glad you’re enjoying eBooks.com.

Best wishes,

Anna
www.ebooks.com

Classificada 5 em 5 estrelas

Good choice of books and software works…

Good choice of books and software works well

2 de março de 2026
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hello David,

Thank you so much for your wonderful 5-star review! We’re delighted you had a great experience with eBooks.com and truly appreciate you taking the time to share it.

Best wishes,
James
www.ebooks.com

Classificada 5 em 5 estrelas

It was easy to find the book I wanted…

It was easy to find the book I wanted and simple to download.

16 de fevereiro de 2026
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hello Sue,

Thank you for the 5 stars! We’re really pleased to hear you had such a positive experience. We look forward to welcoming you back soon.

Best wishes,

James
www.ebooks.com

Classificada 5 em 5 estrelas

Their collection is vast

Their collection is vast. I love buying textbooks from them!

6 de fevereiro de 2026
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hello Aldrin,
Thank you very much for these five stars! And wishing you every success in your studies!
James
www.ebooks.com

Classificada 5 em 5 estrelas

Easy payment and download on 2 devives

Easy payment and download on 2 devives, thank you!

28 de janeiro de 2026
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hi Daniel,

Thank you so much for the five stars! I'm glad eBooks.com worked well for you.

Best wishes,

Anna
www.ebooks.com

Classificada 5 em 5 estrelas

Ease of searching for new book titles

26 de janeiro de 2026
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hi Randy,

Thanks so much for these five stars! I'm glad our search system is working for you. If you ever need help, just ping our help desk at support@ebooks.com and we'll be glad to assist.

Best wishes,

Anna
www.ebooks.com

Classificada 5 em 5 estrelas

At ebooks.com

At ebooks.com, you have the freedom to read online, use your favorite book reader, or even read offline on your PC using Adobe Digital Editions.

4 de janeiro de 2026
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hi Dan,

Thank you very much for this kind review. I'm so glad you're happy with the service.

Wishing you a happy and reading-filled new year!

Best wishes,

Anna
www.ebooks.com

Classificada 5 em 5 estrelas

Excellent order experience

Excellent order experience. Great sale on item in my watchlist.

24 de dezembro de 2025
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hi Joe,

Thank you for taking the trouble to review eBooks.com -- and thank you for the 5-stars. Very glad we were able to please!

Best wishes for 2026,

Anna
www.ebooks.com

Classificada 5 em 5 estrelas

After sales service is great.

After sales service is great.
Friendly, proficient staff are terrific.
The revised purchasing process is much better.
We never buy from other sites...no need when the one that you're using is so good..
Jenny H

20 de dezembro de 2025
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hi Jenny,

Wow, thank you so much for the high praise. I'm so glad we're meeting your needs.

Best wishes to you for 2026, and happy reading!

Anna
www.ebooks.com

Classificada 5 em 5 estrelas

Excellent alternative to Amazon

I like having an alternative to Amazon. On eBooks.com you have a selection of books to choose from with prices competitive (and sometimes better) than Amazon. And I like the idea of supporting another business that is not as big as Amazon. The books are easy to get. If you have an ebook or a tablet, it's easy to download and get the book. Or just read it on your laptop. Either way, I have never had issues and recommend this site. I have also been using it for about 5 years now.

6 de dezembro de 2025
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hi Barbie,

Thank you so much for taking the trouble to review eBooks.com on TrustPilot. We're delighted that it's working for you!

Best wishes,

James
www.ebooks.com

Classificada 5 em 5 estrelas

Very fast purchase!

30 de novembro de 2025
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hi Kaj,

Thank you very much for taking the trouble to give us your thoughts. I hope you enjoy your ebook!

Best wishes,

Anna
www.ebooks.com

Classificada 5 em 5 estrelas

Exceptional service

I’ve had a very negative experience with obtaining digitized books on the google play platform. I had not come across ebooks.com so I checked into it before making a purchase. Alex at ebooks.com researched the problem I had and explained why I had the problem. Apparently, some ebooks are not formatted to leverage the capabilities inherent on an ebook platform. I am very pleased by the customer support provided by ebooks.com and will definitely make my next purchase there.

20 de novembro de 2025
Opinião espontânea
logótipo da eBooks.com

Resposta da eBooks.com

Hello, and thank you so much for taking the trouble to review eBooks.com. We're delighted that you've found an ebook safe harbour and will do our best to provide superlative service to you. I've passed your kind words on to Alex!

Best wishes, and happy reading,

Anna
www.ebooks.com

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