dmrbikes.com Opiniões 

8
•
TrustScore: 3 em 5

3,2

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Informações sobre a empresa

  1. Loja de acessórios para bicicletas

Escrito pela empresa

Out of our base in the British countryside, DMR Bikes has been designing and creating some of the best Mountain Bikes, dirt jump bikes, pedals, frames and components for over 25 years. From the iconic V12 pedal to the legendary Trailstar, our team of riders and designers continue to work with some of the sports biggest names to create products that will endure the riding we all know, do, and love.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

8 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(8)

1 opinião nos últimos 12 meses

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Classificada 2 em 5 estrelas

Extortionate delivery charges

Postage robbery. I can’t fault the products, they are amazing. This is regarding postage and how much they over charge. The parcel from their depot to my address (both in the UK) cost £5.40 tracked with RM. They charged £28. Just beware of ‘special postage’ and the unhelpful customer support.

16 de junho de 2026
Opinião espontânea
logótipo da dmrbikes.com

Resposta da dmrbikes.com

Hi Marty, thank you so much for the feedback, we really appreciate it. Royal Mail set our shipping zones and this is decided at checkout when you add your address and very clearly displayed. Sadly, Royal Mail designate Northern Ireland BT postcodes as Zone 3 and shipping is £26.40 which is what you were charged. If you spend over £100, shipping is free, sorry you missed this. We have been unable to find any emails from you and generally respond within one business day so please do get in touch if we can help with any support. We are sorry that this has been a disappointing experience for you, but really hope that you love riding your pedals. Best wishes from the team at DMR Bikes.

Classificada 5 em 5 estrelas

DMR Vault LE Pedals Best Ever!!

I have just installed a the DMR Vault LE pedals, Wow. They have stabilised my feet and are allowing more power to be transferred to the road. They feel great. The deal clincher was customer support, who were extremely helpful before and after purchase. Fully recommend DMR pedals.

20 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Top UK company, superb customer service and brilliant kit

DMR are a great company. Been using their kit on my bikes for years and it’s been bulletproof. Even when I need some spares for my original Vault pedals that weren’t advertised as available, they really helped me out and sent me some bits from their ex demo stock. Top UK company, superb customer service and brilliant kit.

3 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

DMR Zone hub damage

After damaging the freehub on my dmr zones I thought it was game over for the wheel being of an older model, I chanced getting in touch with the guys at DMR for advice but I got 1 better, they sourced the parts I needed and sent them to me free of charge! Now that’s good service for u, can’t wait to get the old DMR Bolt back on the jumps 🤘
Cheers guys

8 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Epic

Managed to knacker a bolt on my DMR V12s, I contacted DMR and had an answer straight away. They sourced me the part and had it in the post straight away. If only all customer service could be like this.

16 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service & product

I received excellent customer service from Rupert, the sales reprasentative. Although the bike I intened to purchase was not available at the time, Rupert kept me on file and up to date with the expected ETA. He was very helpful an patient with my questions. The bike arrived yesterday and it is everyting I hoped it would be. I'd not hesitate to recommend buying from DMR.

1 de dezembro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

A Problem Quickly Resolved

I ordered some grips from DMR which never came. After about 3 weeks I emailed their customer support. Rupert responded and was very helpful, he responded with the tracking information that said it was delivered only a couple of days after I placed the order 3 weeks prior. After searching my house I never found them. Rupert then emailed ParcelForce for the photo of my delivered package which they wouldn't provide. Due to this DMR are sending me out my order Free of Charge. I would like to thank Rupert for his help if he ever sees this! It would have been 5 stars if it came first time round! Thanks so so much.

Ollie

28 de fevereiro de 2022
Opinião espontânea

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