While the product works well, their stock supply is shocking. You can sometimes wait months for replacement filters, and when they do arrive, they limit you to 1 per customer. During that time, you wi... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've been juicing since decades ago, used two Hurom juicers of which the second one lasted until recently. So it was after studying the market that I bought this one. Been juicing oranges and pin... Ver mais
A empresa respondeu
I really, love this oven, I just think paging through the menu to get to the different settings is a bit, painful, especially when it jumps further then you want then you have to page through again, i... Ver mais
A empresa respondeu
The product has been better thad advertised, i have been able to cook meals, snacks and so much more that my microwave and oven have become obsolete!! I can defrost meals, keep them warm and reheat th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Since introducing South Africa’s first vertically aligned Cold Press Juicer in 2006, we have been innovating ways to leverage our customer’s health through smart appliances. Every decision we make to introduce new product ranges focuses on whether we will help you live a healthier life in the easiest and simplest manner possible. All our products are purposed not only for those living certain dietary lifestyles like Vegetarians, Vegans and Raw Foodies but also those just wanting to get a little healthier. When it comes to your health, trust that our offering will make eating healthier, simpler faster and easier.
Informações de contacto
349 Roan Crescent road, 1685, Johannesburg, África do Sul
- 0113140231
- sales@dnahealth.co.za
- dnahealth.co.za
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 22% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really happy with my FNA airfryer
Really happy with my FNA airfryer. Fits right in the kitchen with this slim line edition.
Positive Experience Overall
Overall, I had a good experience with DNA Health. The purchase process worked and the service/product met expectations.
However, the website is not very user-friendly and could be improved to make navigation and the overall experience smoother. Despite this, I was still able to use it and had a positive experience overall.

Resposta da Dnahealth
DNA TUMBLER
DNA TUMBLER, I am now onto my second DNA Tumbler blender, first one was returned because it stopped working, I replaced it with a second one and again its stopped working, worst of all I cannot claim on the warranty because the motor is wet, surely this is due to a fault with the machine, it clearly doesn't seal the liquid when blending and it seeps into the motor.
I was not able to order more than one…
I was not able to order more than one set of the filters.
Don't think that a supplier should limit a client on the total number of filters that the client waant to buy.
You won't find replacement filters
While the product works well, their stock supply is shocking. You can sometimes wait months for replacement filters, and when they do arrive, they limit you to 1 per customer. During that time, you will most likely spend a fortune on buying bottled water. Rather look at local solutions that you can actually get the filters for.
Courier charges too high

Resposta da Dnahealth
DNA water cartridges
The entire set of cartridges is rarely available. One is forced to buy the individual cartridges which obviously pushes up the price. If all the cartridges are available, why not sell them at the price of a complete set?
Delivery is excellent, received my products within a day of order.
I bought my dna cold flow juicer two…
I bought my dna cold flow juicer two weeks ago, I haven’t stopped juicing, it has changed my life

Resposta da Dnahealth
I had a return for a faulty machine and…
I had a return for a faulty machine and it was handled very well by the staff at DNA Service like this is hard to come by these days Well done

Resposta da Dnahealth
Love the idea of dual cooking and if…
Love the idea of dual cooking and if not needed you can cook only on the one side. Plenty space for cooking for 2 people.

Resposta da Dnahealth
Not a ethical company
I bought a DNA V2 Countertop Water Purifier besides the awful taste it stated leaking after about 6 months. I followed the company's procedure for warranty claims which they just ignored. Not a ethical company. My advice is avoid their products. Update: you cant submit the repair form without acknowledgment. The form was submitted (2 March 2026) and the response was “We will be in contact with you soon” if not in 2 working days contact them. No where did it say go ahead and send the faulty device. Any way after 2 days and no response so I reached out via the email provided sales (5 March2026) and it was forwarded to their socials email address (6 March 2026). And they state in their reply that they heard nothing from me yet I have the emails as proof. So they lie too. Any way there was no response thereafter until I emailed again on 12 March when the reply was are you having problem sending the 10kg device when not once I was asked to do so. This is when I wrote the reviews. Really unprofessional service. They even are trying to get my reviews removed. Dodgy company avoid.

Resposta da Dnahealth
Well deserved 5 stars
After a unfortunate misunderstanding, DNA really came to the table and rectified the mistake. These guys know exactly what customer service means and did it way better than one would expect in this day and age.
Well done DNA, we will certainly support you when we need to expand!

Resposta da Dnahealth
I have ordered from DNA before. Always seamless with no problems.
I have ordered from DNA before.

Resposta da Dnahealth
Best buy
Best buy! I have been researching airfryers for the past 4 months before I made this purchase
Its classy looking, its strong and I most live that its huge and non stick free. Adore the fact that the racks are made of stainless steel.
Total win!

Resposta da Dnahealth
Do yourself a favour and buy Kuvings
Do yourself a favour and buy Kuvings, not DNA. I have both—Kuvings (Germany) and DNA (here)—and they’re worlds apart in quality and ease of use.
The biggest issue with the DNA juicer is that the pulp doesn’t move through the chute/tube properly, so you constantly have to push and shuffle it along by hand. It’s a frustrating process. Also, some parts trap water after washing, and it’s hard to get the water out.
To be fair, DNA customer service responded quickly—but they didn’t really take responsibility for the issue. It was more along the lines of: “Everything is fine on our side, so there’s no problem.”
Very clean tasting and reasuring
Very clean tasting and reasuring, although a cold water system would be more practical than warm water and room temp water

Resposta da Dnahealth
This product is absolutely amazing
This product is absolutely amazing, fantastic quality and has made my life so much better, cooking healthy meals in no time, easy to use!!
excellent Product
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







