Awful
Awful. Rental agents really have an attitude there, the property manager I dealt with was particularly aggressive communicating with female tenants. It's a shame rental agencies can operate like this and fully get away with whatever they want to do. DNG Creedon Finn O'connor's practice - from my experience- is nothing but taking the money and give extremely poor quality of service in exchange, when you are a tenant.
DNG was reported and legal steps were taken towards them to force them do the mandatory maintenance, yet only the bare minimum was done e.g. when roof leaked.
It's an uneven situation, tenants rights are not represented, it looks like they are because there is threshold and rtb.ie, and City Council was also informed - but at the end of the battle, both governmental bodies put their hands up in the air saying, this is not our problem. Of course, DNG denies there is a problem with the house. You are standing alone as a tenant, vulnerable, forced to choose from Bad Option Number 1 - Bad Option Number 2 in the middle of a housing crisis.
Don't expect much from DNG when it comes to explain why they make you pay double of the rental fee, once I was eligible to HAP I had to pay the same original rental fee to City Council's HAP account and DNG's payroll too, which is bananas.
Giving landlord reference is also not their specialty, I followed up with two of their agents for the past couple of weeks, no response.
Their practice returning deposit is also an area where they fail miserably, it took them forever to return mine and same happened to fellow tenants. And don't get me started that I notified the property 'manager' 1 month in advance, followed up with him several times to conduct the inspection. He did not show up on the scheduled time and refused to allow me being present at inspection, also refused to share a copy of the report what inspection found.
In US, Canada and some European countries it is a common practice to allow tenants being present at inspections, so that we can see on what legal grounds would the agency withhold the deposit - DNG does not even give a chance. This is how discriminative the rental market in Ireland is.
5 de janeiro de 2023
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