Dolcevalentina Opiniões 

67
•
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Company has provided a necklace which does not meet the order requirements, the chain is incorrect. No response to emails sent

Classificada 5 em 5 estrelas

The bangle was excellent, exactly what we wanted as a gift for our granddaughter's first birthday. The choice on your website was extensive and the communications were first class. As we live in Cypru... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Would like to give more stars as the piece I ordered was lovely, when it eventually arrived. Please do not pay attention to the line running across the top of the website. This states that all jewelle... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Omg!! I absolutely love the bracelet it makes an excellent present for my goddaughter absolutely stunning amazing work. I stumbled across this website never been before but I’m now a lifetime customer... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de joalharia

Escrito pela empresa

Dolce Valentina provides high quality jewellery at affordable prices. Order yours now! In Gold, Rose Gold and Sterling Silver.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

67 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(67)

8 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

Made

Made. A purchase over a week ago and still have not received

6 de maio de 2023
logótipo da Dolcevalentina

Resposta da Dolcevalentina

Customer has confirmed at the 22/05/2023 that the order has arrived.

Kind regards
Dolce Valentina

Classificada 5 em 5 estrelas

Ordered gold dog tags for husband…

Ordered gold dog tags for husband birthday had them engraved was pleasantly surprised how good they looked when done and how professionally engraving was ,I know my husband will love them I will definitely buy from there again

17 de abril de 2023
logótipo da Dolcevalentina

Resposta da Dolcevalentina

Thank you ! We try our best to keep our customers happy and we treat every order as it would be for ourselves. Really happy you and your husband like it :)

Classificada 3 em 5 estrelas

Would like to give more stars as the…

Would like to give more stars as the piece I ordered was lovely, when it eventually arrived. Please do not pay attention to the line running across the top of the website. This states that all jewellery takes up to 5 working days to make, but apparently on the page where you place your order it can take up to 10 working days to make! Not helpful when you're expecting a present to arrive before the date it's required.

14 de abril de 2023
Opinião espontânea
logótipo da Dolcevalentina

Resposta da Dolcevalentina

Good New's
We have added shipping options for customers.
We have also added information that the item may take 5-10 production days (mostly ready after 5 days). Of course, you can always ask and get updated information about your order via customer chat. We are very happy if we can improve any issues to make shopping on our website more comfortable for you.

Kind regards

Classificada 5 em 5 estrelas

Beautiful

The items arrived quicker than expected. I ordered a mummy and baby bangle which were both engraved and good quality. The price tag was also fab at just £42 for the two personalised silver bangles for my daughter and I. Well worth the money!

5 de abril de 2023
logótipo da Dolcevalentina

Resposta da Dolcevalentina

Thank you ! Wish you a lot of joy with this set. Every mummy deserves something special for her and her baby.

kind regards

Classificada 3 em 5 estrelas

Ordered In plenty of time for Mother’s…

Ordered In plenty of time for Mother’s Day but still hasn’t arrived. Would prefer the seller to offer courier delivery. For what I paid first class, I would have much preferred to pay a. Extra couple of pound to ensure delivery on time.

Edit 20.03.2023
I’ve been in contact with you, and all you said was the same thing in your reply. Royal Mail is at fault. I’m not disputing this in anyway all I’m suggesting is maybe give customers the option to pay for courier. Also as much as you say Royal Mail is at fault, I ordered an item from another website 16.03.2023 sent first class and that was here by 18.03.2023. Il keep waiting to see if anything arrives.

19 de março de 2023
logótipo da Dolcevalentina

Resposta da Dolcevalentina

Hello,
I'm really sorry to hear that, please accept my apologies.
Unfortunately royal mail has a lot of delays and we have no influence on this. Could you please give me your Name and sir name or order no. so I can do a investigation.
Looking forward to hear from you.

Kind regards
Dolce Valentina

Thank you for your suggestion.
I would really like to help you if you could give me your order number or your name and sir name so I can check if there is any tracking no and if the item not arrive I will know where I have to send the refund or replacement

Classificada 5 em 5 estrelas

Lovely keepsake

Bought my sister a silver paw print necklace,had it engraved with her dog's name who had just passed away.She was absolutely delighted with it.A lovely keepsake,reasonably priced.Very happy with my purchase

14 de fevereiro de 2023

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