Door2Door Student Storage Opiniões 

66
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Their team was extremely sweet and helpful throughout the process. And after having done research for many places considering their services I would say it is also well priced!

Classificada 5 em 5 estrelas

Great service. All my sons Uni stuff stored until he moves into a student house in late September! Collection from Bay Campus was very easy to arrange with us being able to agree the collection time a... Ver mais

Classificada 1 em 5 estrelas

They have awful customer service, extremely negligent, and charge you even after you’ve already paid. Upon re delivery my crockery came back broken and one of my boxes looked like it had been opened a... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Absolutely rubbish. Split my 11 items into several shipping numbers (which some have the same number) which caused DHL delays and hard to track my items. It took more than a month to have 10 items bac... Ver mais

Informações sobre a empresa

  1. Local de armazenamento

Escrito pela empresa

We make Student Storage simple. No hidden charges. Our prices include everything. Great service.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

66 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(66)

4 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great stuff

Very nice people who helped me get a lot of my luggage from my house and get it to my new apartment! The price is really good and communication with them is very easy. All my luggage looked very good and I am very happy with the service

11 de setembro de 2023
Opinião espontânea
logótipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you for your comment Ada - we appreciate your kind words and we will pass this on to our team! We hope you settle in quickly into your new apartment!

Classificada 1 em 5 estrelas

DO NOT USE!

DO NOT USE!! Out of ten boxes collected to be stored, they ‘lost’ eight of them and haven’t tried to find them - causing a great deal of distress. Absolute cowboys, avoid at all costs

31 de agosto de 2023
Opinião espontânea
logótipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Hello

I am so sorry about this situation - this is definitely not the type of service that we want to deliver.
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We appreciate how important it is to keep our customer's belongings safe and we're extremely disappointed that this hasn't been the case on this occasion.
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As you are aware we contracted DHL to collect your 10 items and deliver them to our storage warehouse but unfortunately only 2 of the 10 boxes collected were delivered to our storage warehouse.
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I can see that one of our team has already contacted you and that your claim is in progress.
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I know how distressing this is and would like to offer our sincere apologies.
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Door2DoorStudentStorage Team

Classificada 5 em 5 estrelas

Great storage service in Bath

Used in Bath for storing uni student’s things over the summer between halls and rented local accommodation. Great service and friendly staff. Highly recommended.

30 de agosto de 2023
Opinião espontânea
logótipo da Door2Door Student Storage

Resposta da Door2Door Student Storage

Thank you so much for taking time to post a lovely review! We hope to work with you again soon!

Classificada 4 em 5 estrelas

Good service, but communication could be better

I am generally very happy with this company. They offer exactly the service I need for quite a good price. However, their communication isn't the best and left me a bit anxious about whether my boxes will actually be delivered, as they didn't let me know in advance. But eventually, I got them exactly on the day I ordered!

17 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. All my sons Uni stuff stored until he moves into a student house in late September! Collection from Bay Campus was very easy to arrange with us being able to agree the collection time after 1pm to give us time to pack. Packing materials recommended as very good quality. Will be using again next Summer! Thank you.

19 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Worst Student Storage in UK

Terrible Student Storage service in the UK. DO NOT USE THIS SERVICE. I was a student in Cardiff packing my items for storage and on the day of collection (July 2022), i was not given a time slot but rather 10 hours of waiting for the driver to come collect and now in Sept 2022 I requested for re delivery on the website and it stated 5 day delivery but its been almost 6 days with no update. All they can say is “You should receive your time slot on the day of delivery” Terrible service ran by rude people when talking on the phone

2 de outubro de 2022
Opinião espontânea

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