Tha advert showed photos of a 35mm dia handle but the description stated a different size . I sent a request to them that I wanted the 35mm not the larger one to match ones I already had. That was ign... Ver mais
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Leia as opiniões dos outros
Received our order the next day as promised and the knobs were exactly as described looking better in real life than in the photograph.We are upcycling bedroom furniture, painting, putting glass on th... Ver mais
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A good choice of handles at good prices. However, I bought Georgian scroll privacy handles to match existing and they were identical except that the new backplate is 5mm shorter with the holes in sli... Ver mais
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I needed to box in part of our central heating system so that the covers could be removed for maintenance but I wanted it to blend in with existing kitchen furniture. Thank you Door Handle Store f... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Door Handle Store
Escrito pela empresa
At Door Handle Store we are specialists in premium door handles and accessories. With an extensive array of door hardware, our collections include the best quality hardware on the market.
With our luxury products available through a straightforward Next Working Day delivery service for any order placed before 3 pm, you will receive your new premium door hardware swiftly.
Any orders placed over £150 will also receive free delivery.
Offer your valuable feedback to help maintain the exceptional experience we provide and enhance our incredible customer service.
Informações de contacto
106 Elkington Street, B6 4SL, Birmingham, Reino Unido
- 0800 0590 700
- websales@doorhandlestore.com
- doorhandlestore.com
4,5
Excelente
435 opiniões
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Products are absolutely fine and dandy…
Products are absolutely fine and dandy , ordered on a Wednesday so should have been with me on the Friday , it was actually over 2 weeks by the time I got the items , they were failed abysmally by DPD , maybe they should look at changing the courier service they pay for .
8 de outubro de 2025
Resposta da Door Handle Store
We appreciate your feedback and are sorry your order arrived late. We're happy you like the products. We'll review our delivery process with our courier to prevent similar issues. Thanks for bringing this to our attention.
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Items not Received Poor Service
Ordered 11x Queen Anne door handles and some latches on 1st Oct.
Received several emails from DHS on the same date to confirm my order and confirm next day delivery (which is predominantly the reason why I chose to use them).
My joiner started work on 6th Oct, but the handles had still not arrived, but no real urgency as he was with me for the full week.
I had received emails from the delivery company to say they had my parcel, so I was expecting it anytime.
Mid week still not arrived so I tracked the parcel. It showed it had been delivered. So I checked proof of delivery which showed an image of a parcel at a random doorstep with the label addressed to a random person and addressed to the wrong address.
I then contacted DHS customer service who said that this was a mistake and in fact my parcel had never been dispatched, as the items I had ordered were out of stock????
So why did they never bother to inform me of this, rather than telling me they would be delivered the next day, and holding on to my £214????
Very very poor service.
I had to buy from elsewhere, but the bonus was that they were £35 cheaper!
1 de outubro de 2025
Resposta da Door Handle Store
We appreciate you taking the time to share your experience. We are sorry to hear about the issues with your order and the incorrect delivery information. It is not the standard we aim for, and we will investigate why you weren't informed about the stock issue promptly. We value your feedback as we improve our service.
Great products with great service
I made multiple purchases from Door Handle Store and the quality and service is just great. I had to make a return for part of my most recent order and it was so easy to do. Well done.
9 de outubro de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Excellent price fast delivery
Excellent price fast delivery. Top class service.
21 de setembro de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great quality product
Great quality product, low cost, quick delivery - Nothing more to say.
19 de setembro de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Really quick service
Really quick service. There was an issue with the first handle sent but this was quickly resolved and a replacement was sent FOC within a couple of days. Couldn't ask for a better service
31 de agosto de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy ordering and quick delivery
Easy ordering and quick delivery.
Good quality door handle
4 de agosto de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Swift delivery and competitive price.
21 de julho de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Quick delivery and items exactly what I…
Quick delivery and items exactly what I was looking for.
22 de julho de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Brass door handles
We found the door handles we really liked in Door Handle Store - great selection of door handles! - and at a very reasonable price, too. The delivery was swift. When I had a query about one item, the reply was prompt, polite and helpful. Five stars well deserved, shop definitely recommended. Thank you!
9 de julho de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
good customer service and a very good…
good customer service and a very good product would use this company again
1 de julho de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Handles very good
Handles very good, the Nickle finish looks very up market, so much so, I had to paint the doors!
The only downside, slot head screws. Delivered in good time, sold at a reasonable price.
6 de junho de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very efficient and packed really well…
Very efficient and packed really well very pleased with them and going to purchase some more very soon
18 de junho de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Kitchen transformed!
No problems. Items well packed and quick delivery. New ceramic cupboard and drawer knobs have transformed our kitchen!
16 de abril de 2025
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Resposta da Door Handle Store
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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