Downshire Caravans Opiniões 

142
•
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

Two panels from our mobile in Co Louth got damaged in a storm four weeks ago and needed replaced. We were recommended by our site owner to contact Downshire Caravans. Lee came out to our mobile to se... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Johnny and the guys, guest appearance from Lee, totally revamped our 20 year old static caravan,- quartz grey cladding, pantile pitched roof, guttering etc- quality!! Such a job, we are more than deli... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great team who provided a great service. Most importantly they were honest and open about everything. Very professional and clearly have a lot of experience. Constant feedback and very responsive via... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Following a recent storm that damaged our caravan roof, we contacted Downshire Caravans to inquire about repairs. Simultaneously, we considered upgrading the van's aging windows. Lee, Jonny, and their... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário de autocaravanas
  2. também em
  3. Loja de artigos para acampamento
  4. Loja de produtos para autocaravanas
  5. Oficina de reparação de autocaravanas

Escrito pela empresa

Downshire Caravans Ltd is a family-run business with over 20 years of experience in the caravan industry. We pride ourselves on our commitment to quality and customer satisfaction, offering a wide range of services tailored to meet your needs. Services Offered: Specialization in static caravan PVC windows and doors Touring caravan sales Water ingress repairs Insurance repairs Routine annual servicing And much more! Certifications: We are a Gas Safe Registered Company (Registration No. 547081), enabling us to carry out routine gas servicing and repairs safely and efficiently. We look forward to serving you and ensuring your caravan experience is exceptional!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

142 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(142)

15 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Done an amazing job

Done an amazing job, and weren’t too expensive, will be back thank you so much

11 de janeiro de 2024
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Resposta da Downshire Caravans

Your Welcome Pam, thanks a million for your review 😀

Classificada 5 em 5 estrelas

Highly recommended

Highly recommended. Had double glazing windows fitted today. Very efficient work and very friendly workforce. Will be using them again

18 de outubro de 2023
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Resposta da Downshire Caravans

Thanks Dwayne, the windows look really well

Classificada 5 em 5 estrelas

caravan makeover

Got my caravan a makeover by these guys and what an amazing job they done. Brilliant from start to finish dealing with them, always stayed in contact with updates on what was happening and constantly answering any questions we had- it was alot of questions lol very reasonable priced and didn't take long to do. So happy we found them and can honestly say I wouldn't use anyone else and recommend them to anyone. Thank you guys you done a fantastic job- just ask the neighbours on site that are nearly crashing into my van with looking lol and hopefully see you in new year for more work 😅

13 de outubro de 2023
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Resposta da Downshire Caravans

Absolute pleasure from start to finish to deal with 😀 The caravan looks so well, see you all very soon - Thank you 😀

Classificada 5 em 5 estrelas

Friendly staff

Friendly staff. A willingness to help in anyway they can. They keep you informed on what is happening with work being done.

26 de setembro de 2023
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Resposta da Downshire Caravans

Thanks a million

Classificada 5 em 5 estrelas

Fully recommend Downshire Caravans

Can't recommend these lads enough. They have transformed a 20 year old caravan into something much more modern, im delighted with how it turned out. New roof, windows and cladding all done to an impressive high standard. Their work is neat and they leave the site as they found it. Nothing was any bother and they even let me pay in parts.

Absolutely delighted and hope yo get them back for further renovations inside the caravan!

5 de outubro de 2023
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Resposta da Downshire Caravans

Thanks a million Toni

Classificada 5 em 5 estrelas

Brilliant job.

Lee and the guys at Downshire are nothing short of superb. Friendly, professional, knowledgeable, skillful etc etc. They fixed our caravan to such a standard the repairs look like factory. Absolutely delighted with the results and I'll not be going anywhere else in future.

15 de setembro de 2023
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Resposta da Downshire Caravans

Excellent Stuart - Thanks a million if you need anything in the future you know where we are 👌

Classificada 5 em 5 estrelas

Smart and professional company

You can measure the efficiency of an organisation by how tidy their office is. I was impressed from the outside I was greeted by Lee who was dressed in a uniform neat and tidy and escorted in to a neat clean and organised office. I new straight away that they would service my caravan in the same way. I was given a a checklist of things they would do and the care for renewing items that had to legally be changed after a number of years. Lee diligently explained his processes and reassured me I was in safe hands. Having been in business for 42 years not much escapes me. I was impressed. After the service he went through the checklist and everything was addressed. I’m very happy and I would highly recommend them.

2 de junho de 2023
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Resposta da Downshire Caravans

Thank-you for the feedback, it was a pleasure form start to finish, we will see you again in August 😀

Classificada 5 em 5 estrelas

We are very pleased with our order

We are very pleased with our order. Fast and reliable service.
Polite communication.
Everything is excellent.
Thank you.

25 de maio de 2023
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Resposta da Downshire Caravans

Thanks a Million for the feedback, you know where we are if you need us

Classificada 1 em 5 estrelas

Left our shower tray in a worse state

Left our shower tray in a worse state. Think daughters nursery class could have done a better job filling. They had our caravan for about 3 weeks and the state of it was shocking. Don’t recommend and won’t ever be using again.

10 de maio de 2023
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Resposta da Downshire Caravans

Lauren / Steven , we are really sorry you are still unhappy with the service you received @ Downshire Caravans. We have tried to rectify the situation with yourselves in the speediest manor possible and it seems you's still unhappy. Would you please clarify for us why the caravan was left in a 'shocking state' as this is something you never mentioned to us?

You contacted us Tuesday 9th May @ 16.23 stating that you were not happy with a small repair to the shower tray of your touring caravan which had been in with us for an annual service and a number of other small repairs on Friday 18th April 2023. You sent us photographic evidence and we asked you would it be OK to come back to you to next day as it was after closing when we were able to see the messages and needed to speak with he staff member involved, you replied to us that would be OK. After making a short investigation into what had happened we advised Lauren that we were not happy with the repair and given how far away she lived from Downshire Caravans approx 2 hours drive we asked if Steven would be able to sort this out, she came back to us and told us that Steven would be able to sort it. We then proceeded to offer a full refund on the Labour Charge for the Repair and as a good will gesture we paid £49.00 for two grill Hinges that was needed for the grill door to be posted out to their home address, all was left on the 10th May 2023 in good terms and Lauren had Thanked us. Steven contacted us to say that he had received the hinges OK and had them fitted but hadn't received their refund, we looked into this and seen there had been an admin error and indeed the refund wasn't processed, so we processed it there an then on the day 22nd May 2023. At this stage he had also said he wasn't happy with the repair he had carried out on the tray and had made another hole in the shower tray while doing so, we asked him for photos of the repair which he sent across on Tuesday 23rd May @ 19.10. We explained to him that the shower tray cant be replaced as the original will not be available for a 22 year old caravan and to leave it with us while we work out what to do. This is as far as we have got as to rectifying the situation and felt we need to put our version of events forward as the unfair review above interprets or suggests that we didn't do anything or admit any responsibility in trying to put things right, nor was there any mention of the good will gesture or refund that was given.

Classificada 5 em 5 estrelas

Professional and courteous

Very friendly and easy to organise our caravan getting serviced, communication was excellent throughout and they didn’t overcharge for needless repairs.

17 de maio de 2023
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Resposta da Downshire Caravans

Thanks a million Jason, appreciate the feedback - was a pleasuring dealing with you

Classificada 5 em 5 estrelas

Got my caravan cladded & a pantile roof…

Got my caravan cladded & a pantile roof fitted. The end result was amazing. These guys work quickly & efficiently (even in the pouring rain). Very professional workmanship and great communication with their customers throughout. Highly recommend this company. 😁

9 de maio de 2023
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Resposta da Downshire Caravans

Thanks Patricia, the caravan looks really well 🤗

Classificada 5 em 5 estrelas

Excellent service

Nothing was to much bother, removed a large window and fitted new door, excellent job from start to finish

8 de maio de 2023
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Resposta da Downshire Caravans

Pleasure Jonny, you know where we are if you need us 👌 Thanks for the feedback

Classificada 5 em 5 estrelas

Caravan annual service

Caravan annual service completed by Downshire Caravans friendly and professional staff. Thank you Lee for your sound advice and we'll definitely be back again to avail of your very reasonable rates!! Paul .
North County Dublin

4 de maio de 2023
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Resposta da Downshire Caravans

Your welcome Paul, anything you need you know where we are, we appreciate your feedback 😀

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