dr-pen.co.uk Opiniões 21

Great company , so professional and efficient, had an issue with my pen, sent a video via the chat and within a few minutes, they had issued a replacement. Outstanding Service, thank you so much

Great!
I've ordered my pen with cartridges and serum on Friday evening and it's arrived on Sunday afternoon. Really fast delivery, great items.
Thank you!

Just ordered my first Doctor pen. Obviously reading reviews and there’s a lot of fake ones out there I’ve ordered from this website. I just want to check and get some clarification and certainty that this is genuine and the needles are 100% sanitised before use.

The team were great to deal with, easily putting any concerns I had to one side! Highly recommend Dr Pen UK!

The best customer service I have even encountered. This company helped me solving an unexpected problem with my parcel and they assisted me with the issue promptly and professionally. I highly recommend them.

Excellent product, I would 100% recommend and delivery was very fast. Best purchase I made

I ordered some cartridges from this company.i did make a mistake and ordered the wrong ones.Emailed straight away and they insisted it had already dispatched
Fair enough gave me and adress too return,no proper return label.sent the next day as instructed.Three weeks later no return and terrible response from customer service.claiming they never received the item. So unfortunately taking matters further.out of principal more than anything.so be very careful if you need too ask for a refund

Excellent customer service and prompt delivery

I would like to take a moment to extend my gratitude for the exceptional assistance provided in delivering the parcel. Your efforts ensured that I received it promptly and efficiently.

Having received the parcel, I had the opportunity to try the product, and I am thoroughly satisfied with it.

Once again, thank you for your outstanding service. Your dedication and professionalism have not gone unnoticed.

Warm regards,

Hanna

Second order with the company. Very quick delivery and items as described.
Good choice of stock to choose from.

I ordered the Dr Pen A11, along with needle cartridges, which arrived very quickly and nicely packaged. I noticed that the A11 device had a faulty screen after removing it from the manufacturer's packaging. I emailed Lauren to explain the fault, who replied straight away and provided me with a tracked returns label. Once the device had been recieved, a replacement was posted out immediately and was with me the next day. A very happy customer who will be returning. Thanks Lauren :)

Great website, products always in stock & fast delivery.

Original Dr. Pen products, Delivered fast and with the efficient and friendly assistance of the customer service from the device selection to the final delivery.

Super fast delivery would definitely recommend

Dr Pen provide an excellent service, really fast delivery

Quick delivery and excellent quality. Thanks

Very quick delivery but the packaging didn’t come with original box, not too sure whether these are fake cartridges or real now.

My order arrived quickly and was packaged well.
I contacted customer support, to double check i was orrdering the correct replacement cartridges for my pen. They where very helpful.

Order received promptly. Had a small issue with my pen not turning off after a few months of use. Contacted the team who were very helpful and sent a replacement straight out.