Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

j'avais commandé 5produits et j'en avais reçu que 2 sans explication aucune. Après réclamation je viens de recevoir les 3cproduits restant pas agréable pour une toute première commande. Mais bon je... Ver mais

Classificada 5 em 5 estrelas

Ho comprato diverse volte su questo sito, i prodotti sono ottimi e se ci si iscrive alla newsletter spesso arrivano promozioni con sconti davvero notevoli e in quelle occasioni ne ho sempre approfit... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

There's no way of getting an answer from these people. Back in January I placed 2 orders (1549 & 1534) on their site. As now UK is not in the EU, they need to present some documentation to export thei... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've just started using these products as they were on sale. I usually use Estée Lauder. To be honest I will never use any other products again. Dr botanicals all the way for me now, the products are... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosmética

Escrito pela empresa

Dr Botanicals skincare with moisturisers, creams and serums. Vegan and natural products for men and women.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

114 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 22% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Súper buen producto

Súper buen producto cumple lo que dice me encanta!

15 de setembro de 2025
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Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

Quick and easy process

Quick and easy process. The product is nice.

8 de setembro de 2025
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

Clean, fresh, amd opens skin!

This stuff smells amazing, like expresso! Has a very clay feeling with coffee grounds built in. Left skin feeling clean, and seemed to help with moisturier afterwards!

8 de setembro de 2025
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Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

Ottimo sito!

Ho comprato diverse volte su questo sito, i prodotti sono ottimi e se ci si iscrive alla newsletter spesso arrivano promozioni con sconti davvero notevoli e in quelle occasioni ne ho sempre approfittato.
La spedizione è velocissima e l'imballaggio perfetto!
Assolutamente consigliato!

28 de agosto de 2025
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

Lavender foaming cleanser.

Lovely quality product, fast dispatch. They sent me a free complimentary gift too which was greatly appreciated.

4 de setembro de 2025
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Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 1 em 5 estrelas

Colis défectueux et produits endommagés

Bonjour jai reçu mon colis rapidement en revanche il était défectueux et les produits endommagés

3 de setembro de 2025
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Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 2 em 5 estrelas

I wish I loved this, but...

I wish I loved this, but...

...the hand lotions consistently smell stale.

I've received Dr. Botanical products at trade shows and through vegan beauty box subscriptions, and *every* hand lotion I've received has smelled unpleasant and STALE.

I LOVE THAT DR. BOTANICAL IS VEGAN. I love that the company is inclusive. I love that they give back to amazing causes.

What I don't love is the way their products smell.

25 de maio de 2025
Opinião espontânea
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Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 1 em 5 estrelas

Avoid!!!!!

I ordered 3 box sets, 2 were out of date, been waiting 3 months for a refund. Customer service is poor and slow. Will not be using this brand again. Thoroughly disappointed in the products and service.

19 de janeiro de 2025
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 1 em 5 estrelas

Poor quality, even poorer customer service

Bought a diffuser kit last March, have used it frequently but not in excess. For a kit that retails at over £100 I was shocked when it just stopped working. I struggled to open it and when I did it was like the plastic case had gone all gluey and fused it shut. I reached out on instagram on 17th Jan, with photos and my messages were seen and left on read. I’ve messaged again and now they are clearly ignoring me. Imagine being ghosted by a retailer! Shocking “service”.

If you’re looking for a diffuser, save your money and just get one off Amazon.

17 de janeiro de 2025
Opinião espontânea
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Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 1 em 5 estrelas

Absolutely awful products

Absolutely awful products. I bought this as a 3 part set, the serum was dreadful. Within half an hour I had a rash where I had applied it.
AVOID!!!!

20 de dezembro de 2024
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 1 em 5 estrelas

Absolutely awful

Absolutely awful. I purchased the Hyaluronic Acid Day Moisturiser & Mask Kit. I have just used the Day moisturiser which is so thick and sticky to the point my eyelids are sticky. This is just with a thin layer! After 5 minutes, there appears to be a hardish layer on my face. Just moving my face feels taut. Wasted good money on this. Absolutely awful.

23 de janeiro de 2025
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 1 em 5 estrelas

Please be careful using this

Please be careful using this. It has burned my face as well as my mothers.

17 de dezembro de 2024
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this and make it right for you.

Classificada 5 em 5 estrelas

great feel on skin

hello all, felt compelled to write a review for the following- wrinkle killer day / night creme and caviar advanced eye serum. bought all 3 in the debenhams sale for a fraction of the original cost (which i strongly believe is just clever marketing as i saved about £650 and no lotions or potions are worth that!) that said however, i have to say that i have been pleasantly surprised.At 54 years old and a sun worshipper in my youth, my skin needs a little extra help these days and this feels great on my skin, smells lovely and though nothing in a tube can turn the clock back, these leave skin glowing!! after reading a mixture of reviews (some awful) i thought id add mine as i love these products, they sink in without drying the skin (unlike clinique) and leave a smooth softer skin, so whats not to like? too early to say if they will make any real difference but at the price i paid i am a very happy customer.

16 de dezembro de 2024
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

I've just started using these products…

I've just started using these products as they were on sale. I usually use Estée Lauder. To be honest I will never use any other products again. Dr botanicals all the way for me now, the products are amazing and tightens skin looking more youthful and feeling more confident and refreshed. Xx

15 de novembro de 2024
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 4 em 5 estrelas

First time ever I notice on this brand

First time ever I notice on this brand. I always use high end skin care products in Australia. Did some research knowing this brand have been around for some years. I tried the

Dr Botanicals Green Caviar Day and Night Collagen Anti-Ageing Moisturiser 50ml. The cream is very light weight, smell nice, non sticky. I guess if you see any on sale you should give this brand ago.

30 de novembro de 2024
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 5 em 5 estrelas

Love the products!!

Love the products!!! Natural,light,and refreshing

13 de novembro de 2024
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Classificada 1 em 5 estrelas

Really messed my friend around in their…

Really messed my friend around in their orton Southgate location for work. Would not recommend this company. The way it was handled was unfair and unprofessional.. other working reviews reflect similar issues…

2 de setembro de 2024
Opinião espontânea
logótipo da Dr Botanicals

Resposta da Dr Botanicals

We’re really sorry to hear about this experience and appreciate you bringing this to our attention. Please contact us at helpdesk@drbotanicals.com
so our team can look into this.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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