Dream Candy Opiniões 

442
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My favourite sweets(which are so hard to get hold of,we usually buy a job lot in Lanzarote)arrived quickly & well packaged.A seamless experience from start to finish.I'm now rationing myself to a few... Ver mais

Classificada 5 em 5 estrelas

Easy to order with lots of choice including gluten free and vegan options. They all taste delicious as well! Use cream candy to make sweet cones for my kids party bags. Really reasonably priced and... Ver mais

Classificada 5 em 5 estrelas

Fast delivery. Well packed. Kept informed through email of delivery. Sweets in pick n mix look amazing. So much variety to choose from when making your own selection for a bag, will return for another... Ver mais

Classificada 5 em 5 estrelas

Ordered, arrived promptly, good mix of sweeties that was picked, well packaged, dispatched quickly, cannot comment on taste as they’re a gift for some one who will devour them 😂

Informações sobre a empresa

  1. Loja de doces

Escrito pela empresa

Dream Candy Stock a wide range of sweets both retro and more modern confectionery we are sure to have something for every taste


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

442 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(442)

30 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I love my Dream Candy

I love my Dream Candy
I get all my sweets from here every month and I can say I like what I get and I can get candy from all over the world just about

25 de janeiro de 2023
Classificada 1 em 5 estrelas

AWFUL CUSTOMER SERVICE

I have ordered a few times from this company - the products are absolutely amazing no complaints ! The delivery times are a bit questionable ! The main reason for the low score is the horrendous customer service !

Recently I ordered on the 22nd of December (not expecting this order to arrive until just before new years) this parcel was received by the post office on the 28th ! Perfect plenty of time for me to get it before the new year ! Parcel has stayed in the same place since ! Now I understand that’s not the businesses fault - I contacted the company and asked if they could tell me what was happening with my order - to which they very rudely emailed me back saying it’s out of there control and they can’t control the postal service and the amount of time it takes isn’t there problem - I then let them know that I have ordered since the 28th from other companies such as WHSmith, new look Amazon ect and they’ve arrived yet the parcel I ordered from them still missing - they then came back with YOU CANT COMPARE US TO AMAZON blah blah blah - i said to them the customer service is awful and for that reason I wouldn’t be ordering again - the response again was very rude and very unprofessional- very disappointed !

4 de janeiro de 2023
Opinião espontânea
logótipo da Dream Candy

Resposta da Dream Candy

I told you I had emailed Royal Mail - you ordered 11.50pm on 22nd as I told you Royal Mail was on strike 23,24th we then had Christmas , Boxing Day , bank holiday so the order left us Wednesday 28th given it’s going to the Channel Islands and the backlog of mail it’s not going to happen rapidly - you try to compare us to big company’s who have there own logistical company’s - I didn’t once say it wasn’t our problem I advised you about the strikes / holidays and delays with Mail your not happy unfortunately I don’t have a private jet to get it to you rapid. So thank you for your review much appreciated.

Classificada 5 em 5 estrelas

Fast delivery

Fast delivery. Well packed. Kept informed through email of delivery. Sweets in pick n mix look amazing. So much variety to choose from when making your own selection for a bag, will return for another order soon. Well worth the money.

5 de dezembro de 2022
Classificada 2 em 5 estrelas

I paid for 48hr delivery and been a…

I paid for 48hr delivery and been a week and a day and it still says it hasn't been delivered to royal mail yet

2 de dezembro de 2022
logótipo da Dream Candy

Resposta da Dream Candy

you ordered 25th royal mail was on strike 24 & 25th it was passed to them on Saturday they have then been on strike 30th & 1st so they have a big backlog this is out of my control all of our orders leave us within 24 hours of the order Monday to Friday and all weekend orders leave Monday.

Classificada 5 em 5 estrelas

The options to chose from were amazing

The options to chose from were amazing. It made it so hard to chose. So so happy with my purchase. Quality of the sweet and the flavours were amazing. The only place I have found that does chocolate cups like I remember from childhood. Have already recommended to so many people.

11 de novembro de 2022
Classificada 3 em 5 estrelas

The sweets are good

The sweets are good, delivery was rubbish, ordered on the Wednesday 9/11/2022, delivery was expensive, delivered on the Following Monday 14/11/2022
I have ordered from this company before, never had this problem before, now use different delivery company.

9 de novembro de 2022

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais