Dreamina Opiniões 6

ATTENTION ARNAQUE EN VUE ! Dreamina », outil de génération IA associé à la plateforme CapCut, fonctionne avec un système de crédits débités même lorsque les demandes échouent pour des raisons techniques imputables au prestataire (erreurs, rendus incomplets, échecs d’exécution).

Malgré des messages indiquant un re-crédit à titre d’excuse, aucun crédit n’est restitué.

Il est impossible de joindre le service client : aucun chat, aucun numéro de téléphone, aucune adresse e-mail fonctionnelle.

Le fonctionnement global semble destiné à provoquer la consommation forcée de crédits et à inciter à des achats supplémentaires pour finaliser un projet, ce qui s’apparente à une pratique commerciale trompeuse envers les consommateurs français.

Dreamina affiche sur google qu'il est sans inscription... C'est faux ! Il faut s'inscrire.
Cela me suffit à le bannir,

!!CUIDADO¡¡
Si compras una suscripción y no gastas los créditos al finalizar el mes, estos te los quitan todos. Ojo por que no te lo dicen en su pagina de suscripción.

A demás, si durante tu suscripción, Dreamina decide cambiar las condiciones, NO respetaran tu suscripción activa.

I bought dreamina for a year for the creation of videos, without realizing that there was a monthly option. Then I saw that when you order a video and instead of the video, an error comes out, they charge you the same as if they had provided it to you.Also, the people in the videos, are very unnatural (they look autistic, with a lost look), I requested two days after the payment, the refund of eleven months. I understand that I have to pay for a month to test, but THEY NEVER RETURNED THE MONEY. I applied for it up to 18 times. Something that companies in Spain always do when you are not satisfied with the service they offer, Dreamina skips the law in this country, and does not refund you. Be careful about hiring anything with them. Consumer associations of Spain and Europe are already informed.
I include the payment details so they don't say it's not true...
UserID : user2681573393174
The transaction was on August 18th for an amount of 133 €.
Order number:AWnWBwASxJEudQijaMbI8LyYAQAAKg
Country: spain
Seeing that the dreamina customer service was not going to solve it, I also contacted the capcut customer service, and the same thing...a disaster

I genuinely love what Dreamina creates — the faces are soft, the lighting cinematic, and the overall visual quality fits perfectly with my storytelling projects.

But lately, generating images feels like waiting for rain to stop in Paris: slow, uncertain, and full of longing. The message “Too many people are generating” appears almost every time I try, and it’s becoming frustrating. Inspiration doesn’t wait forever — and when momentum is lost, so is the magic.

I wouldn’t mind occasional delays, but as a loyal user, I wish there were at least a fair queue system, a premium lane, or real-time updates that don’t leave us hanging.

Because honestly…
The art is beautiful.
But the waiting time?
Feels like love left unread. 💔

Sometimes it works.

Actually, it's a total stroke of luck and a complete bingo card.

At first, it took about 3 minutes per generation, now the system shows 6 hours at any time of the day.

But if only it took 6 hours to get a result, no, because three out of four requests are ultimately thrown in the trash by the system under the pretext that there are too many requests currently.

So, I would like to tell you that you will wait 6 hours three times out of four only to be told that the system has finally rejected your request, BUT IT'S EVEN WORSE THAN THAT.

Actually, you pay to get an error message.

In fact, when the system made you wait 6 hours for your video only to inform you that it had finally tossed the work in the trash instead of finishing it, it also indicated that you wouldn't get a single refund.

YES YES, THE SYSTEM MAKES YOU WAIT LIKE A FOOL, STANDS YOU UP, AND KEEPS YOUR MONEY 75% OF THE TIME.

So there is a serious but a very serious problem here