DREAMSILK Opiniões 

156
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Highly recommended 🥰 been thinking to buy silk pillow for ages,then I found Dreamsilk,I know how expensive it can be but with Dreamsilk is very affordable, pure Mulberry Silk. And when you buy 1... Ver mais

Classificada 1 em 5 estrelas

I have email for over a month now and NO ONE has responded. I ordered two silk pillowcases and the color was ABSOLUTELY wrong. I emailed customer service on September 9th and again on September 16th.... Ver mais

Classificada 4 em 5 estrelas

I ordered some silk pyjamas as a Christmas gift for my girlfriend. I was really impressed with the quality and the design. They exceeded expectation and she loves them! However, I was not overly im... Ver mais

Classificada 5 em 5 estrelas

This brand was recommended by a friend. Ordered a box of 2 white pillow cases and am delighted with them. Wonderful quality and very comfortable to sleep on. Would have preferred if they came in diff... Ver mais

Informações sobre a empresa

  1. Clínica do sono

Escrito pela empresa

Helping You Fall In Love With Your Sleep Routine Through Splendid Silk Eye Masks, Pillowcases, Pyjamas and Bed Sets


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

156 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(156)

3 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Comfy but expensive

Sleep mask is comfy but expensive for what it is, and took a very long time to arrive. The velcro fastening & larger size are no more effective than the previous smaller style with an elasticated strap.

11 de agosto de 2025
Classificada 1 em 5 estrelas

Order two Pillowcases

Order two Pillowcases, didnt recieve the box. just came in a plastic bag the pillow cases were just sat in. Usually comes with a box and a leaflet with the benefits as ive purchased before. This time I purchased for a friend. I reached out asking for a box and leaflet, got shipped to me first class BUT THEN, i got a leaflet through my door saying the person that sent the item hasnt put a stamp on so I have to pay £3.50 to recieve the item?!! The item I was meant to recieve with my original order. Contacted them, no response, had to pay additional for something I was meant to get with my order.

24 de abril de 2025
Classificada 1 em 5 estrelas

The warranty is misleading and avoid!

I ordered an eye mask set but only received a part of the set. I contacted the seller and they said they would need a bit of time to see what had occurred but I had to chase them for a response. They said the fault was with the listing not giving options.

I said that I would like to receive what was advertised and they said they sent out another eye mask. I was quoted 7-10 days to receive the item but it was the 11th day where I received a Yunchi branded eye mask which is £8.99 on Ebay and £12.99 on Amazon so unsure if this was their supplier or if this is one of their eye masks.

I purchased from them previously as they stated their eye masks have a life time warranty but they don't clearly advise that this doesn't cover the elastic on the eye mask which is the first thing to go with them. Won't be buying here again.

16 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Zero Customer Service

I have email for over a month now and NO ONE has responded. I ordered two silk pillowcases and the color was ABSOLUTELY wrong. I emailed customer service on September 9th and again on September 16th. I would appreciate it if someone responds to my request to initiate a return and full refund. Frustrated by this whole ordeal.

27 de agosto de 2024
Classificada 1 em 5 estrelas

No delivery and no contact

Placed an order and it was marked at shipped, I was given a tracking number that didn't exist. No parcel arrived and no replies to my messages. Faire stepped in and sorted this refund for me.

24 de agosto de 2024
Classificada 1 em 5 estrelas

Dreadful customer service

Please avoid this company. Their customer service is dreadful. I returned 2 pillowcases for replacement on 11 March and I'm still waiting! Now having to raise a case with my bank as PayPal were useless.

11 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great product

Great product. Good value. I keep buying different colours for everyone. Try to take advantage of the sales.

30 de dezembro de 2023

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