Dreamylily Opiniões 50

TrustScore: 3 em 5

2,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The dress fit perfectly and was well made. Colour wasn’t exact but that could be due to photo lighting, it is still a lovely fabric and colour. Maybe allow a bit more time for receiving your dress t... Ver mais

Classificada 1 em 5 estrelas

I ordered a dress from Dream Lily for a wedding well in advance, but the experience was extremely disappointing. The dress arrived after a month and a half, and the quality of the material was v... Ver mais

Classificada 5 em 5 estrelas

Custom order made to my measurements. When I put it on it fitted perfectly and I felt like a million bucks. Received many compliments on the day. Customer Service team very helpful and rushed order in... Ver mais

Classificada 1 em 5 estrelas

HORRIBLE communication and customer service! Waited 2 weeks to be told the dress we ordered and color was out of stock, but no of course they took our payment. Takes forever for them to return message... Ver mais


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

50 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This dress is the real deal.

I wore this dress to an auction/gala at our kids' school. I definitely have a bit of a middle-aged mom-pooch and this dress highlighted all the right spots and minimized the others. Looked super elegant and I received compliment after compliment all night and online when I shared a picture. It fits true to size and is very comfortable. I almost never write reviews--but I need to share how fantastic this dress is! Do yourself a favor and just buy it!

28 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Perfectly elegant

I was looking for a dress to wear to a strictly formal event and this one fit the bill, it stretches to fit the curves of my body but isn’t too loose or too tight . My sister even borrowed it for a wedding and it fit her just as well even though she’s taller than me and a little different body shape. I was able to walk easily because of the leg slit and felt like I looked great

28 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use this company

Do not use this company! Ordered a dress "color shown" which was navy blue (still have the link I used as had shared it with my daughter) and they shipped wrong color - the color next to "color shown" option. Will not honor return nor refund. Now state the dress is not theirs?!?!?? HORRIBLE communication and I'm out $180 for an ugly color dress that I will never wear.

30 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Great dress, but color is off.

Great dress, very comfortable. Lots of compliments. The material is stretchy.The reason for 4 stars is that the color is off- the red dress is MUCH brighter than shown. Still looked good, just wasn’t exactly as advertised or what I was going for.

24 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Elegant dress

Very beautiful design and colour!! Its a nice dress for slim and tall person. Good amount of thickness and gives a nice touch in adding elegancy. Easy to wear. It was long for me and tight around the belly. But overall very good.

13 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Love this dress

I bought this for a wedding. It was perfect. The fit is great - very flattering. I’ve since worn it for another occasion. I’ve gotten lots of compliments on it. Finding a bra to wear with it took a little doing but I did eventually find one.

21 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Nightmare To Deal With

WARNING! DO NOT BUY FROM THIS COMPANY!

Dress didn't fit. I tried emailing the company - attached pictures like they requested, and the email bounced back as non-working. Also couldn't find a phone number to call customer service... very frustrating when you're told you can get a refund if something is wrong. Now I have a $140 dress that I can't use.
Feel like I was scammed. The company hides very well behind all of their advertising.

27 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

nightmare returning

The return process is a nightmare for me. To start the return process this company listed a not working email for that I could start the return process. Then they offer to me a parcial amount refund of $45 for a dress that cost to me $146. I decline this offer because is unfair and they stop responding to me. I feel so much frustated and disappoiinment with them. I deserve a solution but U do not see

2 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Dress did not fit and customer service…

Dress did not fit and customer service refused to provide the address for a return. I reported to the fraud department of my credit card company and they will be investigating the legitimacy of this company. Many reviews stating the same experience I have had with this company. Do not order from Dreamylily!

13 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not order anything from Dreamylily! Fraudulent company!

Before I purchased the dress I read the refund policy because I knew I might send it back. I’ve been trying on several for my son’s wedding. Since the policy stated that I could return the dress by first sending an email stating the reason for the return and also attaching photos of the dress. Supposedly I would receive a mailing label and refund. There was NOTHING wrong with the dress at all. I tried it on once. Now they are telling me they will send me $25 and I should sell the dress. What? I also made sure they accepted PayPal because I won’t order anything unless I can pay that way. Dreamylily is nothing short of a scam. None of us deserves to be lied to by these people. Just the pits. I’m surprised they are still in business.

12 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

TERRIBLE return policy. Avoid

I ordered a $160 MOB dress. I did not care for the fit or the fabric and initiated a return. I followed all the return requirements - was only tried on once and had ALL the tags attached which I showed them in an email - but the return was rejected. For no reason at all. They tried offering me $20 to compensate. I rejected this offer and they kept going up by $5 increments. They ended at $45 (for an $160 item). No reputable company has this type of return situation. I informed them that I will be writing bad reviews.

5 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible fit. Can’t wear dress. Empire waist does not sit on your natural waist

I ordered an empire custom dress from Dreamylilly. I got it quickly but it was HUGE. I thought when I provided my measurements (including drop, to indicate my height), the dress would reflect them. The empire waist which should sit directly below my breast, instead sat at my natural waist. I tried twice to return the dress because it did not reflect my measurements and although the reply was very polite it was that they don’t return custom dresses. I don’t think it reflects any of my measurements. So I cannot wear the dress without major alterations so I am out $149. Not happy buyer beware!

16 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I’d give it -0- stars if I could

I’d give it -0- stars if I could. I requested a return on $150 dress for my son’s wedding. Looked awful on. They offered a $35 ‘goodwill’ refund. I’m still dealing with them. UNACCEPTABLE practice

21 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT ORDER FROM DREAMLILY!!!

I too am experiencing their shady business practices. I bought 2 dresses totaling $267, I followed their sizing guidelines yet both are too small. I followed their requirement of sending pictures of the problem to the email they provided on their website on March 30. They will not provide me a phone number to call a manager. They initially offered me a $25 partial refund and as of today, after an ongoing email debate, their offer is up to $50. Neither come close to my $267 purchase.
Please save yourself the headache ….. DO NOT ORDER FROM DREAMLILY!!!

30 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company is a scam

This company is a scam. I have two dresses from them that I ordered for my wedding. One I was going to wear for the ceremony and one for the reception. They do not fit. They are standard sizes, not custom. They will not honor their own return policy. I paid $261 and they offered me $30!! First they wanted to see pictures of the dress on me and I sent them. Now they are stalling every day hoping I will go away.
They are offering a $30 credit for $261 worth of dresses that can't wear! I wouldn't even donate them because they are so disproportionate. All I want to do is return the dresses for a full refund. They have only been tried on for the photos that THEY required. The bust area is huge and appears to have cardboard inserts. I have never experienced such poor customer service. DO NOT ORDER FROM THEM.

11 de abril de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Beautiful colour

Beautiful colour, packaged lovely, unfortunately it is too big on me, I have lost weight and I’ll look at ordering again in May as the material is lovely and it is stunning.

14 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company is not responsive to my concerns

This company is not responsive to my concerns. I have tried to return a dress that had a defective zipper and get a full refund. They have repeatedly asked me to keep the dress for a reduced price. I do not want to keep a defective dress. I have disputed this charge with my credit card company.

9 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I love this dress,

I love this dress,! I looked at this site when my daughter got married 7 months ago but allowed myself to be talked out of ordering. Now that my son is getting married I decided to go ahead and order this dress.
I'm so happy I did! The quality is excellent and I received my dress in just over 2 weeks! I ordered it in 2 sizes because I wasn't positive which would work best. I ended up keeping the larger size even though I will have to alter it a little bit.

14 de fevereiro de 2025
Classificada 5 em 5 estrelas

Feel like a princess

I was surprised by the material quality. It has a full skirt as it has crinoline added to it. My main concern with this company is I used their try on dresses which would have been fine but I could never get the size that I needed or the color choice. I did get this dress to try on in a different color and took a chance when I bought the color I got. I would say go up a size or 2. This is not the size I would normally wear. Also if you need the dresses fast it took almost a month to get. The try on dresses came in about 5-7 days after ordering.

28 de fevereiro de 2025

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais