I decided to try a Drinkmate machine after a friend recommended it. The online shopping was easy and quick. The delivery time was short. The product is one of the best things I have bought. It saves l... Ver mais
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Leia as opiniões dos outros
Drinkmate invited a review when I'm still awaiting for the product to arrive. You'd think they'd tie such requests to the delivery tracking. So far based on the courier reports, they are waiting for t... Ver mais
Ordered an OmniFizz alongside four gas canisters. I received the gas canisters no issue but the OmniFizz is nowhere to be found, customer support email is non-responsive and calling the phone number j... Ver mais
Having been disappointed with the updated version from another provider, I sought to find a replacement. I have found it in Drinkmate. In fact while sitting at my computer during this very hot weathe... Ver mais
Informações sobre a empresa
- Distribuidor de bebidas
- Distribuidor de bebidas gaseificadas
- Fornecedor de água engarrafada
- Fornecedor de Alimentos e Bebidas
- Loja de refrigerantes
Escrito pela empresa
At Drinkmate UK, we’re all about putting the fizz back into your drinks - literally. Whether it’s water, juice, wine, or even cocktails, our Drinkmate OmniFizz lets you carbonate just about anything, right at home. It’s easy to use, totally mess-free, and doesn’t even need electricity. Just fizz, sip, and enjoy. We’re proud to offer a more fun and flexible way to enjoy sparkling drinks without being locked into sugary sodas or boring flavours. Plus, with our CO2 Exchange Program, you can swap your empty cylinders for fresh ones and help reduce waste while saving a bit of money too. Based in the UK and backed by a global brand, we’re here to make your drink game a whole lot more exciting, one fizzy glass at a time. Whether you're a sparkling water lover or just want to experiment with new bubbly creations, we’ve got you covered.
Informações de contacto
Reino Unido
- contact@drinkmate.uk
- drinkmate.uk
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Yodel let the whole thing down.
Yodel. Yodel went wrong.
I heard a vehicle pull up.
I heard a vehicle door open.
I heard a vehicle door close.
I received a notification that this had been delivered, but no parcel to be seen.
Apparently, I didn't hear the knock on the door.
Their customer services are horrible to deal with.
I wish I'd not bothered.
I will never again buy anything from any company that uses Yodel.
No delivery and uncontactable company
Ordered a machine. Website says order fulfilled and on its way. Tracking number for courier resolved to "Still with supplier". They ignore any emails and after spending an hour on hold to the only advertised phone number I gave up. Thankfully my credit card company deal with scam companies like this very well. By contrast the other very well known company that makes similar machines (you know who) have excellent customer service. I guess I'll be sticking with them- shame as I was looking forward to using this new machine that can carbonate 'anything'
Excellent Service When It Mattered Most
A company is only as good as how it responds when something goes wrong—and Drinks Mate absolutely delivered. I had an issue with my order, and their customer service was excellent from start to finish—quick to respond, helpful, and genuinely focused on putting things right. That level of service says a lot about a business. Highly recommend
limited drop off locations
The product is OK but there are very limited options for returning gas canisters - only Yodel and the nearest one to me is an hours drive - please consider other drop off companies like In post lockers, Royal Mail or Evri
Better than others
It was easy to order and delivered promptly, it is easy to insert canister and safe and easy to use
The order has not arrived
The order has not arrived. You advised that it had been dispatched but the delivery company have no record of receiving the parcel from you. I have no bottles for my drinkmate omnifizz, so I can no longer use it. Very unhappy
Really easy to return used cylinders…
Really easy to return used cylinders and voucher was sent on email promptly. New cylinders arrived quickly
Easy to send bottles back and buy…
Easy to send bottles back and buy replacement as well as a machine that works well
Excellent Soda Maker & Customer…
Excellent Soda Maker & Customer Service. Easy enough to do the Gas Exchange too. This last time I used the Gas Exchange it was even quicker and much needed for me. Fantastic Service. Many thanks. Before Drinkmate I hardly ever drank Water. Hated the taste of water but now drinking really healthy soda water. I love it.
Bought a Drinkmate Omnifizz
Bought a Drinkmate Omnifizz. Item broke within a month, I understand these things happen so tried to speak to customer support.
Tried emailing them at both addresses listed on their website without any reply. Eventually found a phone number for them but they put you on hold without answering.
Now I'm stuck with a two hundred pound paper weight with no way to get a repair or refund. Avoid.
CO2 return…
Once I grasped how the system of return & vouchers for CO2 it was all very easy.
I emailed for assistance, but the reply was a little vague. Next time it will be much easier
Thank you
Fizzy drinks
Great machine for fizzing any type of drink, or just have sparkling water. Would highly recommend drinkmate to anyone
This is one of the best purchases I…
This is one of the best purchases I have ever made! The recycling of plastic water bottles had become a full time job but now we don't use plastic anymore. I love that I can use any supermarket undiluted juice and dilute it before I carbonate it! The whole family love this machine so much and much preferred to the original make with Syrups!
Great service
Very quick delivery (<48 hours from order to delivery) and a fair price
I simply like the convenience a fresh…
I simply like the convenience a fresh sparkling water
I ordered 2nd of January
I ordered 2nd of January. I didn't receive my parcel. Customer service doesn't respond. No phone number.
So handy
Only used for a few days but already great for having tonic on hand for my gin. 😆
So straightforward to use
So straightforward to use. The product is aesthetically pleasing. Looks easy to clean. Making carbonated water is a doddle because you only need to depress the dispenser and hold and it sounds when the water is carbonated. No wasting gas. Basically the opposite of my experience with a well known competitor.
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