The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Ver mais
A empresa respondeu
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Ver mais
A empresa respondeu
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
Informações de contacto
Estados Unidos da América
- 1-800-674-4027
- service@driveroadside.com
- driveroadside.com
Need a receipt or refund?
4,4
Excelente
4 mil opiniões
Respondeu a 79% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
PROS
Prompt, professional service and would recommend your company to other travelers.
21 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The technician arrived quickly and was…
The technician arrived quickly and was very polite and professional.
1 de agosto de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Not worth it
There is no reason to use this service if you have roadside assistance via your car insurance. I had to wait over an hour for service. Also, they didn't head my way until I called them and told them I needed assistance. This company is a waste of time.
26 de julho de 2025
Opinião espontânea
Resposta da Drive Roadside Assistance
We’re sorry to hear about your experience and truly apologize for the delay. Our typical wait times are much shorter, and we understand how frustrating it can be when you're expecting faster service. We’ll be reviewing this internally to ensure your feedback is addressed.
As for insurance-based roadside assistance, while anyone is free to use it if they have the coverage, it's important to note that in many states, using your car insurance for roadside help can count as a comprehensive claim, which may affect your insurance rates for 3 to 5 years—even for something as minor as a lockout or tow.
Our pay-per-use model exists to provide a fast, transparent, and insurance-free alternative. We appreciate your feedback and the opportunity to improve.
Excellent work and our worker that came…
Excellent work and our worker that came was excellent he helped us in every way as possible and got us on our way.. Made sure we took off say.. I recommend 10-10
30 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
fast and friendly services
fast and friendly services, i would definitely recommended 100%
31 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Great driver.
29 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Very nice technician
Very nice technician. Was very efficient and explained things.
30 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
The person arrived and changed my tire…
The person arrived and changed my tire in a quick timely manner. As a female stranded on the side of the road receiving help quickly is important.
Thank you!
LeighAnn A Hamby-Eads
27 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Service was fast
Service was fast, crew came quicker than estimated time. Just a little pricey to swap out a spare
28 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
As with anyone
As with anyone, this experience was very horrible but ended very nicely thanks to Joe.
27 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Excellent Experience
The real-time updates and the technician were great. I was stuck and your service got me going again.
27 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Super easy and convenient!
26 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Amazing response and kindness!
25 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Tom who came to assist me knew how to…
Tom who came to assist me knew how to find the auxiliary battery cable connection under the hood of my car. He charged the battery and I was back on the road in a quick fashion!
24 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Robert was awesome
Robert was awesome. He even called the next day to check if our battery was still working.
22 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
Jumpstart Car
Very quick response. Attendant very professional, courteous and friendly.
8 de julho de 2025
Resposta da Drive Roadside Assistance
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
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