The provider arrived quickly and changed the tire. However his truck was hit by a passing vehicle. A very scary experience. Glad he was all right. When calling into the support line prior to a provi... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The app was initially easy to use but getting accurate information after that was nearly impossible. At first they said one technician would take 100 minutes. Then they reassigned me to someone else w... Ver mais
A empresa respondeu
I had to google “roadside assistance in zip code” not sure what I would get, pleasantly surprised by response by everyone. Starting with initial contact person all the way through to person who showed... Ver mais
A empresa respondeu
Upon calling for assistance to jump start my battery located at my apartment, was met with upmost and timely response. Service tech took time to remind me to drive my car for charging purposes before... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Drive Roadside Assistance provides fast, reliable roadside assistance across the U.S. and Canada — no membership required. Connect instantly with licensed, insured, and background-checked providers for towing, jump starts, flat tires, lockouts, fuel delivery, and more. With 24/7 nationwide coverage, upfront pricing, and average response times of 25–45 minutes, Drive Roadside is the trusted choice for roadside help anytime, anywhere.
Informações de contacto
Estados Unidos da América
- 1-800-674-4027
- service@driveroadside.com
- driveroadside.com
Need a receipt or refund?
4,4
Excelente
4 mil opiniões
Respondeu a 79% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They were very helpful
They were very prompt. Communicated great and gave me great recommendations.
26 de setembro de 2025
Resposta da Drive Roadside Assistance
We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Driver was experienced and obviously…
Driver was experienced and obviously well trained. Completely professional and friendly.
27 de setembro de 2025
Resposta da Drive Roadside Assistance
We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Resposta da Drive Roadside Assistance
Hi Darnell, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
You made a boo boo!!!!
Everything was fine except you charged me twice. I have spoken with the bank and that has been placed in dispute. I tried to get through on the phone but your AI made it impossible.
22 de setembro de 2025
Resposta da Drive Roadside Assistance
Carolyn, we sincerely apologize for the double charge and the difficulty you experienced trying to reach our team by phone — that is not the level of service DRIVE Roadside strives to provide. Billing errors like this are something we take very seriously, and we want to make sure it's resolved properly. If you'd like to request a refund, you can submit one at driveroadside.com/billing, and our team will review your case promptly. We appreciate you bringing this to our attention and are committed to doing better.
Resposta da Drive Roadside Assistance
Hi Dan, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Professional Efficient and Punctual
Totally hassle free, very communicative and extremely punctual. Came to my house, got the job done and even took the time to check the other tires. Sean was awesome to deal with. You guys are the BEST
23 de setembro de 2025
Resposta da Drive Roadside Assistance
Hi William, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
He came and fixed it extremely fast and…
He came and fixed it extremely fast and it was super helpful.
23 de setembro de 2025
Resposta da Drive Roadside Assistance
Hi Leslie, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Resposta da Drive Roadside Assistance
Hi Pascal, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Flat tire
The young man that came to change my tire was quick and efficient. Great customer service. Calling roadside assistance was fast too
18 de setembro de 2025
Resposta da Drive Roadside Assistance
Hi Elizabeth, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Resposta da Drive Roadside Assistance
Hi Kris, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Resposta da Drive Roadside Assistance
Hi Jessica, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Driver was informative and very helpful
21 de setembro de 2025
Resposta da Drive Roadside Assistance
Hi Cory, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
My battery was replaced quickly and I…
My battery was replaced quickly and I only had to wait for an hour from the point when my battery died. The person on the phone and the person that replaced my battery were professional and kind.
19 de setembro de 2025
Resposta da Drive Roadside Assistance
Hi Daisy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Resposta da Drive Roadside Assistance
Hi Meredith, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Joe was very nice and kept me updated…
Joe was very nice and kept me updated every time. He was very helpful and hot my keys out of my car with no issues
14 de setembro de 2025
Resposta da Drive Roadside Assistance
Hi Corthey, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Great service, quick responses
The driver was friendly, helpful, knowledgeable. The tow was on time if not early and got it off the truck and in the spot I asked no problems and with ease, pickup and the drop off!
11 de setembro de 2025
Resposta da Drive Roadside Assistance
Hi River, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
First call for assistance never showed…
First call for assistance never showed after waiting for 3 hours. Roadside showed within the first hour and the service was super fast.
12 de setembro de 2025
Resposta da Drive Roadside Assistance
Hi Jeremy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
The service was quick and effective
I greatly appreciated the quick and effective service, the amount and clarity of communication, and the friendly employee that came to help out. I would absolutely rely on Drive Roadside again if I need help.
12 de setembro de 2025
Resposta da Drive Roadside Assistance
Hi Jackson, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Quick response and had me running in…
Quick response and had me running in short order The older gentleman was pleasant and professional
12 de setembro de 2025
Resposta da Drive Roadside Assistance
Hi Steve, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
The technician showed up very quickly
The technician showed up very quickly. He was pleasant and I was on my way within 10 minutes.
11 de setembro de 2025
Resposta da Drive Roadside Assistance
Hi Renea, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
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