Driving Test Routes UK Opiniões 63

Resposta da Driving Test Routes UK

31/10/2023

Well done for the pass and thanks for the review

Resposta da Driving Test Routes UK

Actualizada a 10/11/2023

Where to start with Janice's review, this lady has clearly visited our website and without reading any detail ordered a full set of driving test routes from us, we sell GPX files as detailed all over our website and clearly written on the product description of the item she purchased, these files come as a digital download as soon as you make a purchase you have access to them and we cannot even if we wanted to retrieve them from the customer as they are not physical items, therefore in line with industry standards and to protect the integrity of our business we do not offer refunds on these items. We do however offer a free sample on every product so customers can try before they buy.

FREE SAMPLES ARE THERE SO YOU CAN TRY BEFORE YOU BUY BECAUSE WE DON'T DO REFUNDS...

Resposta da Driving Test Routes UK

25/10/2023

thanks for you feedback hope they help your son pass his test

Resposta da Driving Test Routes UK

Actualizada a 12/10/2023

Polly your review is not very accurate is it, we are definitely not crooks as you state all the detail of what we sell is on our website, we sell GPX files of driving test routes these work on SatNav devices or in the absence of you having one you can download a satnav app, these generally will come with an additional cost as is normal with most apps. To also say we have done nothing is a lie as we have been back and forward with you on emails and to then say you are tech savvy is also a bit of a stretch because at one point you asked if we could help install them on you car satnav which we were happy to do and we asked for the make of car and type of satnav system and you came back and said that it’s your phone and Google maps. Ok I don’t mean to sound rude to customers but we sell digital download products they are very good if you have the right equipment to use them and will definitely help you pass your driving test but because they are digital downloads we do not offer refunds, this is clearly stated on our refund policy page.

We offer a free sample file on all our routes so please do try before you buy if you are unsure.

Sorry you are unhappy Polly but good luck with your driving test.

Resposta da Driving Test Routes UK

28/09/2023

Hi Abdihakim, we are sorry that you aren't satisfied with the product that you have purchased but we have checked our order history and have no orders at all for anyone with your name. Please if you like do send us some more information and we will look into the matter for you. you do mention the App but we don't sell an app on our website we only sell Test Route GPX files which are all tried and tested. please contact us at contact@drivingtestroutes.uk but we think you may have reviewed the wrong company.

Resposta da Driving Test Routes UK

20/09/2023

Wow that’s so nice of you to leave us feedback and we hope that you passed your test with flying colours

Resposta da Driving Test Routes UK

7/09/2023

Not sure what problem you have faced, but all our routes are tested once created and as they are GPX files and run on what are waypoints that are used on satnav devices they will only take you on roads between the waypoints. If you are still needing to use them please send us some screenshots of your problem and we will happily advice you on correcting any issues you may have.

Resposta da Driving Test Routes UK

6/09/2023

Hi Mark,
Thanks for taking the time to write a review, all be it, it's not a great review but still it gives us a n opportunity to communicate with people who maybe interested in buying our driving test route files and this is the point why you have only given us a 1 star review. It would seem that you didn't pay attention to what you were buying and although we make this very clear on our website people sometimes overlook this point. The product we sell are driving test route files they are in GPX format and will work across all major SATNAV devices we do not sell a driving test route app, you either need to have a SATNAV device or as stated you can use them with the TomTom GO app that is available to download on the App Store or the Play Store it comes with a 7 day trial (this is stated in the documentation on our website). We aim to help people pass their driving tests and as such I would like for people to be aware of what they are buying and have no issue to explain here for them to read. I hope this response will help other to not make the same mistake as yourself but wish you good luck with your test.

Resposta da Driving Test Routes UK

19/08/2023

Thank you Mohammad

Resposta da Driving Test Routes UK

15/07/2023

Thanks for the review

Resposta da Driving Test Routes UK

14/07/2023

Hi NYE, not sure why we only managed to get a 1 star review from you for a free sample that you have downloaded, It may well have been that you were unable to get it to work for yourself, we do understand there is a little bit of technical knowhow required, but we are always very happy to help out and guide people through the process along with the detailed how to use guide that is available on our website I am sure we could have got you sorted out. Any how if any one is reading this and put off, don't be we will be more than happy to help you out, and as the sample that NYE had was free, there is always a try-before-you-buy option on every test route that we have. Hope you've past your test NYE.

Resposta da Driving Test Routes UK

Actualizada a 4/07/2023

Hi Tim, I think you have reviewed the wrong company, we have checked are records and have no customers called Tim also what you are describing is not what we sell. We sell GPX files that can be used in SATNAV devices or the app that we recommend to use them in is TOMTOM GO app which does not behave or work as you’ve described your issue. Additionally when we create our test routes we never start them from within test centres for the exact reason that you have stated that you are not allowed to practice in them. It’s upsetting for us to receive a 1 star review especially when it sounds like it wasn’t even for us but negatives into positives and all that I hope anyone reading this will appreciate that the product we sell works well and is not as described in Tim’s review

Resposta da Driving Test Routes UK

15/06/2023

Thanks Sumahesh

Resposta da Driving Test Routes UK

3/06/2023

Thank you and we are very pleased you found them useful

Resposta da Driving Test Routes UK

29/05/2023

Thank you very much for your review Graham, we’re glad you found them useful and we will take onboard your comments and make some adjustments, the car parks are included so that people can be aware of which ones the examiners usually use.

Resposta da Driving Test Routes UK

17/05/2023

Hi Shay, we are sorry that you were unable to use the routes, but your review says you were unable to download them but we can see that you did actually download them, maybe the issue was that you couldn’t work out how to use the files, there is a full detailed how to use page on the website and enclosed in the zip file that is supplied is another copy of it, one issue we have come across is that people don’t know how to open a zip file which on some phones isn’t straight forward and requires some very basic computer skills, we also suggest that you do this on a laptop/PC. We also offer a free sample on every pack of routes that we offer so people can test them before purchasing.

However we are pleased to hear that you passed anyway, if anyone else is reading this review please feel free to reach out to us if you have any issues with our routes and we will talk you through it.

Resposta da Driving Test Routes UK

14/05/2023

Thanks Geoff, we are pleased that you found them useful

Resposta da Driving Test Routes UK

Actualizada a 27/04/2023

Hi Alex, of course we are never pleased to receive low star ratings but in your case it is a great opportunity for us to explain our service and product to customers. We offer Driving Test Routes to people to help them with their driving test preparation and we know these can great advantage on the day of your test. We do know how ever that the type of file that we offer is not straight forward to load into SATNAV devices or onto the TOMTOM App that is why we offer very clear instructions on our website and also we offer a free sample so that you can download it before making a purchase at no cost to yourselves. As with industry standard we do not offer refunds on digital downloads and this is clearly listed out in our refund policy.

In your case we can see that you downloaded the free version and actually downloaded it 3 times, the next day you then went ahead and purchased the full version and downloaded it 4 times you then emailed us and I will quote it "I have ordered the wrong route and unable to download as i do not own a PC or laptop, can you please refund" I am sure that you can appreciate that your responses and actions do not match the review you have provided but once again we do appreciate your feedback as it will hopefully help other learner drivers know the best way to use our product and be assured that we in no way are try to behave in an unprofessional manner but are here to help them with their driving tests. Good luck on yours and we hope you pass.

Resposta da Driving Test Routes UK

21/04/2023

Hi Elizabeth, we will be happy to help you get these set up, The file you purchased is a GPX file, you can use these with all major SATNAV devices, we recommend the TOMTOM GO App as it is the most accessible for people especially driving students who wouldn't necessarily own a SATNAV device but they can use it on there mobile phone, however it sounds like you are an ADI Driving Instructor so if you can let us know which SATNAV device you are using we can send you the details of how to install the files on your device.