Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is my second screen protector. I dropped my phone and the impact broke the protector, Honestly I was worried that my screen also broke. I ordered a new one and delivery was quick. Removing the da... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I need instructions on how best to replace my lens protector on my iPhone 16 Pro. Khamille from Customer Service responded quickly with a soluton to help me out. I have ordered from Dropguys a few t... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

This is my second screen protector order in a year. Absolutely loved the first one, but it cracked in two places, right through the middle,( have no clue how ) so I ordered another. Not sure what h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I adore my phone case. It’s so strong. This week I bought a wrist strap to help prevent theft when we go on vacation. I had a question about how to attach it, and I reached out to customer service.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de acessórios para telemóveis

Escrito pela empresa

Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

511 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Product is amazing

Product is amazing. Fast shipping. Customer service, however, was TOP notch. Recommend 100%

13 de abril de 2026
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Resposta da Dropguys

Hi there,

Thank you so much for your amazing feedback! We’re thrilled to hear you’re happy with the product, fast shipping, and especially our customer service 😊

We truly appreciate your 100% recommendation and support!

— The Dropguys Team

Classificada 5 em 5 estrelas

I accidentally ordered the wrong size…

I accidentally ordered the wrong size case by mistake. Customer service made me hole by sending me the proper case. No extra charges. Told me to donate the the cases I was sent. They are sending the cases that fit.

10 de abril de 2026
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Resposta da Dropguys

Hi Daniel,

Thank you so much for your kind feedback! We’re really glad our team was able to quickly sort out the sizing issue for you and get the correct cases on the way 😊

We’re happy we could make the process easy and hassle-free for you, and we truly appreciate your support!

— The Dropguys Team

Classificada 5 em 5 estrelas

This is my second screen protector

This is my second screen protector. I dropped my phone and the impact broke the protector, Honestly I was worried that my screen also broke. I ordered a new one and delivery was quick. Removing the damaged protector I was thrilled to see that my phone screen did not have a scratch on it! Installation of the new screen protector is very easy. I highly recommend this product from Drop Guys

9 de abril de 2026
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Resposta da Dropguys

Hi Dianne,

Thank you so much for sharing your experience! We’re really glad to hear your screen protector did its job and kept your phone screen completely safe.

It’s also great to know the replacement arrived quickly and was easy to install. We truly appreciate your recommendation and support!

— The Dropguys Team

Classificada 5 em 5 estrelas

Satisfaction promptly received

I promptly received a satisfactory response and action in re my request. Great customer service.

7 de abril de 2026
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Resposta da Dropguys

Hi Frederick,

Thank you so much for your kind feedback! We’re really glad to hear your request was handled promptly and to your satisfaction 😊

We truly appreciate your support!

— The Dropguys Team

Classificada 5 em 5 estrelas

Best products AND service!

I adore my phone case. It’s so strong.
This week I bought a wrist strap to help prevent theft when we go on vacation. I had a question about how to attach it, and I reached out to customer service. Within minutes I received a response with a link to a how-to video! I wish all customer service was this helpful.
Thank you Dropbox. I’m a customer for life.

6 de abril de 2026
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Resposta da Dropguys

Hi Patsy,

Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving your phone case and that the wrist strap is giving you extra peace of mind for your travels 😊

It’s great to know our team was able to quickly help with a how-to video. That’s exactly the experience we aim to provide. We truly appreciate your support and loyalty!

— The Dropguys Team

Classificada 5 em 5 estrelas

Great fit. Quality product. 4-

Shipment was delayed but customer service kept me informed. The product is great. Fits perfectly and easy to install. The wallet is best for 1 to 2 cards hard to remove if more than 2.

5 de abril de 2026
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Resposta da Dropguys

Hi Rita,

Thank you so much for your detailed feedback! We’re really glad to hear the product fits perfectly, was easy to install, and that our customer service kept you updated along the way 😊

We also appreciate your note about the wallet capacity. That’s helpful insight, and we’ll keep it in mind for future improvements.

We truly appreciate your support!

— The Dropguys Team

Classificada 5 em 5 estrelas

Great Customer Service

I need instructions on how best to replace my lens protector on my iPhone 16 Pro. Khamille from Customer Service responded quickly with a soluton to help me out. I have ordered from Dropguys a few times and have recommended them. I'm very happy with their phone cases and protectors.

2 de abril de 2026
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Resposta da Dropguys

Hi Pam,

Thank you so much for your wonderful feedback! We’re really glad we were able to help you quickly with your lens protector replacement, and it’s amazing to hear you’ve been a returning customer who recommends us 😊

We truly appreciate your continued support and trust in our cases and protectors!

— The Dropguys Team

Classificada 5 em 5 estrelas

Excellent product did its job

1 de abril de 2026
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Resposta da Dropguys

Hi David,

Thank you so much for your feedback! We’re really glad to hear the product did its job as expected 😊

We appreciate your support!

— The Dropguys Team

Classificada 5 em 5 estrelas

Great guys

Great guys, great customer service, great product - what’s not to love!?!

3 de abril de 2026
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Resposta da Dropguys

Hi Lauren,

Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving the product and had a great experience with our customer service 😊

We truly appreciate your support!

Classificada 5 em 5 estrelas

Seems like a very well made case for my…

Seems like a very well made case for my iPhone 17 with just the right amount of grip. In addition, the free screen shield was easy to install with the included jig.

1 de abril de 2026
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Resposta da Dropguys

Hi Geoffrey,

Thank you so much for your feedback! We’re glad to hear you’re enjoying the quality and grip of your iPhone 17 case, and that the free screen protector was easy to install with the included jig.

We truly appreciate your support and hope you continue loving your setup 😊

— The Dropguys Team

Classificada 5 em 5 estrelas

Over and Beyond in Every Way!

They are very prompt and their customer service is amazing. The phone case feels great. I thought it would be just like the one I got for much less at best buy, but there's something different about the materials and the edges. It just feels well made.

1 de abril de 2026
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Resposta da Dropguys

Hi Natasha,

Thank you so much for your amazing feedback! We’re thrilled to hear that you noticed the difference in quality and materials—it really means a lot to us.

We’re also so glad our team could provide prompt and helpful service. Your support truly means everything, and we hope you continue to love your case 😊

— The Dropguys Team

Classificada 5 em 5 estrelas

Well

Well, made. Feel good on your hand when holding the phone.

27 de março de 2026
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Resposta da Dropguys

Hi there,

Thank you for your feedback! We’re glad to hear you’re enjoying the feel and quality of the case—it’s great to know it’s comfortable to hold 😊

We really appreciate your support!

— The Dropguys Team

Classificada 1 em 5 estrelas

Terrible Case. Phone now non functional

I saw all the good reviews so I purchased the IPHONE 17 CASE ULTRA SLIM and it came with the IPHONE 17 SCREEN PROTECTOR. I dropped my phone while walking in my house and the entire screen cracked. The case doesn’t provide good enough protection. It seemed like when my phone fell, the corner of the phone got hit because it’s not well protected. My phone was only about 5 months old. I paid to get the screen replaced and a few days later, I dropped my phone again while walking in my home and half of the screen turned white and was completely non functional. This case provided 0 protection.

27 de março de 2026
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Resposta da Dropguys

Hi Belinda,

Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience and the damage to your phone. We completely understand how frustrating and upsetting this must be, especially after trying to protect your device.

Please reach out to us via email at hello@dropguys.com
so we can look into this further and assist you directly. We’d really like the opportunity to help.

— The Dropguys Team

Classificada 4 em 5 estrelas

This is my second screen protector…

This is my second screen protector order in a year. Absolutely loved the first one, but it cracked in two places, right through the middle,( have no clue how ) so I ordered another.
Not sure what happened (followed all the phone cleaning instructions, just like the first one I ordered a year ago) but this screen protector had microscopic dust particles stuck to the sticky side. I only see them when my screen goes to black.
My OCD is quite irritated every time I look at it now. I may go and get a cheaper option.

25 de março de 2026
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Resposta da Dropguys

Hi Michelle,

Thank you for sharing your experience, and I’m really sorry to hear about the issue with your recent screen protector—that’s definitely not the quality we aim to deliver.

Please reach out to us via email at hello@dropguys.com
so we can take care of this for you and help make it right. We’d be more than happy to assist with a replacement.

We truly appreciate your continued support and the chance to resolve this for you 😊

— The Dropguys Team

Classificada 5 em 5 estrelas

Easy to shop

Easy to shop. Great detail of products. Some even incudes videos on how to use and install.
Most importantly great products.

14 de março de 2026
Opinião espontânea
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Resposta da Dropguys

Hi Sunshine,

Thank you for sharing this! We’re so glad you found the site easy to shop and that the product details and videos were helpful. It means a lot to hear you’re happy with the quality too!

— The Dropguys Team

Classificada 5 em 5 estrelas

Great product and customer service

23 de março de 2026
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Resposta da Dropguys

Hi Kathy,

We really appreciate your kind words! It’s great to hear you’re happy with both the product and our customer service. Thanks so much for your support!

— The Dropguys Team

Classificada 5 em 5 estrelas

I ordered the wrong case

I ordered the wrong case, but they sent me the correct case free of charge and told me to keep the other case!!!

23 de março de 2026
Opinião espontânea
logótipo da Dropguys

Resposta da Dropguys

Hi Kris,

Thank you so much for your kind feedback! We’re really glad we could get the correct case sorted out for you quickly.

Enjoy your new case, and if you ever need anything else, we’re always happy to help 😊

— The Dropguys Team

Classificada 5 em 5 estrelas

Protect

Fast efficient and very fair thank you drop guys

24 de março de 2026
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Resposta da Dropguys

Hi Leo,

Thank you so much for your kind words! We’re really glad to hear you had a fast, efficient, and fair experience with us. We truly appreciate your support 😊

— The Dropguys Team

Classificada 5 em 5 estrelas

Customer Service

I love the phone case, lens cover, and screen protector for my S26 android. I had a question about the screen protector. Khamille was very prompt to respond and helped me resolve my issue.
Customer service is as important as the actual product to me and dropguys hit a home run with this.

23 de março de 2026
Opinião espontânea
logótipo da Dropguys

Resposta da Dropguys

Hi Jimmy,

Thank you so much for your amazing feedback! We’re thrilled to hear you love your case, lens cover, and screen protector, and that we were able to assist you quickly and resolve your issue.

We truly agree—great customer service matters just as much as great products, and we’re so glad we could deliver both for you 😊

— The Dropguys Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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