Knight Transfer Services Opiniões 41

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This company is quick to respond, reasonably priced, helpful, and personable. I feel like I'm dealing with a family company when I call. I have tried others and been disappointed at the pricing or the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Knights transfer is a very dependable dumpster provider, our company has been using there service for approaching 10 years. We have used other services in the past, but we have not had the quality of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The office staff answered all of my questions quickly. The drop off and pick up was on time and there were no issues at all. They were a pleasure to work with and I would definitely use them again.

Classificada 2 em 5 estrelas

Raised price after order placed. Didn't respond to emails or calls. Didn't deliver as promised. - The response is not accurate. We did indeed get a dumpster from your company and we did pay the hig... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de construção civil
  2. Loja de móveis

Informação fornecida por diversas fontes externas

We provide dumpster rentals in 10, 20, and 30 cubic yard roll-off containers. You will find our service to be exactly what you need, when you need it, at an affordable price.Knight Transfer Service provides roll off dumpsters for waste and recycle removal. Our inventory consists of 10, 20 and 30 cubic yard dumpsters and we serve, West Michigan, Lansing, Ann Arbor, Livonia, Detroit and surrounding cities.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

41 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Quick

Quick, friendly service

11 de setembro de 2017
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Resposta da Knight Transfer Services

Thanks for your feedback! We are glad that this was a pleasant experience for you !

Classificada 5 em 5 estrelas

Knights transfer is a very dependable …

Knights transfer is a very dependable dumpster provider, our company has been using there service for approaching 10 years. We have used other services in the past, but we have not had the quality of product and service that Knights has give us. We have multiple job sites, some of which have multiple dumpsters. Change out service is usually with in twenty four hours or less. I highly recommend there services!

11 de setembro de 2017
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Resposta da Knight Transfer Services

Andy
We appreciate your feedback and are grateful for the opportunity to establish this longstanding relationship with you. We look forward to continuing to do great work together.

Classificada 5 em 5 estrelas

Highly recommended

Great communication, friendly, professional and the best price I could find in my area.

11 de setembro de 2017
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Resposta da Knight Transfer Services

Thanks for the great feedback! We are locally owned and operated and we can get the best service at the best price with fast delivery! We appreciate your business!

Classificada 5 em 5 estrelas

Thanks guys its been great working with …

Thanks guys its been great working with your team.

11 de setembro de 2017
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Resposta da Knight Transfer Services

Thank YOU for this review and for being part of our business. We appreciate customers like you!

Classificada 5 em 5 estrelas

Staff and drivers are great to work …

Staff and drivers are great to work with!

11 de setembro de 2017
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Resposta da Knight Transfer Services

Thank you for the review and we are glad that this was a great experience from start to finish!

Classificada 5 em 5 estrelas

I have used Knight Transfer several …

I have used Knight Transfer several times. They are excellent and very helpful in determining what might be required for my specific needs/planned use. I would very highly recommend them.

11 de setembro de 2017
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Resposta da Knight Transfer Services

We hope to work with you again in the future! Thank you for your business!

Classificada 5 em 5 estrelas

Awesome

Awesome ! I was very pleased with the dumpster and the service.

10 de setembro de 2017
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Resposta da Knight Transfer Services

Thanks Chris!

We appreciate your taking time to review our company services and look forward to working with you again !

Classificada 5 em 5 estrelas

Cameout on time

Cameout on time. Put where i asked. N picked up on time. Will use again. Very perfossional

10 de setembro de 2017
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Resposta da Knight Transfer Services

Thank you Mary!

We pride ourselves in making every experience just like yours - on time and placed right every single time!

Classificada 5 em 5 estrelas

Knight Transfer Services provides excellent customer service.

Knight Transfer Services is very accommodating and professional. They are there when they say they will be. First rate to deal with in the office and field.

10 de setembro de 2017
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Resposta da Knight Transfer Services

David


Thank you so much for taking time to review our services. We are extremely pleased that you have a great experience with our company from start to finish.

Classificada 5 em 5 estrelas

Best dumpster company I ever worked …

Best dumpster company I ever worked with. Great service

10 de setembro de 2017
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Resposta da Knight Transfer Services

Marty

THANK YOU for taking time to review our company services. We appreciate your feedback very much!

Classificada 5 em 5 estrelas

The computer I chose was delivered on …

The computer I chose was delivered on time and picked up on time. No surprises!
Thank you

10 de setembro de 2017
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Resposta da Knight Transfer Services

Hi Bernie!

Just to be clear, you contacted us in July regarding a 10 Yard Dumpster and we would love your review of the experience you had over the phone with our company.

Thank you so much for taking time to reply to this review request !

Classificada 4 em 5 estrelas

Pretty quick service

Pretty quick service. Office staff/dispather very helpful and friendly.

10 de setembro de 2017
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Resposta da Knight Transfer Services

Roger -

Thank you for your 4-star review! Please let us know what we can do next time to bring your experience all the way to a 5!

Classificada 5 em 5 estrelas

The dumpster arrived on schedule and …

The dumpster arrived on schedule and was picked up promptly. The price was the best in the area.

10 de setembro de 2017
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Resposta da Knight Transfer Services

Jackie

Thank you so much for taking time to write this review and send it to our 3rd party Trust Pilot. We work hard every day to make sure everyone we serve feels that they received 5-star service!

Classificada 2 em 5 estrelas

never again

Never worked with a company that charges by when they can come and pick up their container versus when you want it picked up and then is rude about it, but I can guarantee I won't use Knight again.

reply to response - Picking up within 24 business hours of notification is great, it's the part where you keep charging the customer daily rental (including the weekend days) until you pick the container up that doesn't work for me.

10 de setembro de 2017
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Resposta da Knight Transfer Services

Bill. We offer a rental period to all of our clients which includes 7 days of rental service and a daily usage fee that is standard in our industry. We typically pickup with in 24 hours of notification, unless it is a weekend and in that case we do not charge you. Our employees take pride in our professionalism in every situation and we take time to explain verbally and in a written contract form how these daily usage charges are established. There are always misunderstandings that can be worked out and we hope that we have done this for you. Thank you for the opportunity to respond to this service question.

Classificada 5 em 5 estrelas

Great to work with.

10 de setembro de 2017
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Resposta da Knight Transfer Services

Trish

Thank you so much for this 5- star review. We work hard every day to make sure that the service we delivery deserves this rating. We look forward to working with you again!

Classificada 2 em 5 estrelas

Very expensive not cheap better places …

Very expensive not cheap better places to get a cheaper dumpster even billed my credit card for extra stuff after the pick up the dumpster don't use this company then they respond back saying I was charged for extra weight that's crap it was half full don't believe them

10 de setembro de 2017
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Resposta da Knight Transfer Services

Hello Don

The dumpster rental is billed a flat rate upon rental. However, once the dumpster is removed and weighed there can be weight overage that we are not aware of until the dumpster reaches the weigh station. If that is the case, a customer is notified of the overage and charged for the extra weight. We are not able to bill for overage when the dumpster is rented since we would not know if there will be overage and often even our customers are not aware of how much debris they will be removing. It is explained clearly in written form so that the quote allows for extra weight or extra days if our clients end up needing more time or more debris removed than they intended. We have weight receipts and pictures of every load we remove from each property so that we can avoid any discrepancies when it comes to over-weight issues. Thank you for the opportunity to respond to this service call.

Classificada 5 em 5 estrelas

Great service

Great service. ON time, ease to talk.

10 de setembro de 2017
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Resposta da Knight Transfer Services

We are glad to hear !!

Classificada 2 em 5 estrelas

Raised price after order placed

Raised price after order placed. Didn't respond to emails or calls. Didn't deliver as promised. - The response is not accurate. We did indeed get a dumpster from your company and we did pay the higher price because we were in a time bind and had no other choice.

10 de setembro de 2017
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Resposta da Knight Transfer Services

Jeff,

Since the rental agreement we sent to you was never accepted, we did not get the opportunity to rent to you or charge you for service. The rental agreement sets up the account for the delivery and ensures that you know the terms and conditions of renting from us (similar to a rental car agreement). We cannot deliver the dumpster without the account being set up and we apologize if this was something we didn't communicate clearly on the phone. Even though you didn't rent from us, we hope that in the future you will give us a chance to show you the excellent service and fast delivery that our Knight team provides. Thank you for the opportunity to respond to this service call.

Classificada 5 em 5 estrelas

Amazing to work with!

Amazing to work with. Timely in responses, delivery, and pick-up. Look forward to using them in the future!

10 de setembro de 2017
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Resposta da Knight Transfer Services

We are always happy to help make your business more efficient !

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