Dutch Bros Coffee Opiniões 87

TrustScore: 2.5 em 5

2,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely love Dutch Bros. Coffee. My problem is I also love Starbucks as a proud "Reserve" status member. I have to balance my time as a loyal to both. I love Starbucks coffees and I found with Dutc... Ver mais

Classificada 5 em 5 estrelas

My experience is always great Anna has a great crew, Annabelle took my order today she always makes me smile and makes me feel like a friend not just a customer, a sweet girl with long braids, sorry I... Ver mais

Classificada 1 em 5 estrelas

Overpriced - Not easy to place order mixed up order no clear processing people standing by for online orders Appeared a tight work space - staff looked strange more like Halloween - did not receive... Ver mais

Classificada 1 em 5 estrelas

I can't understand how it takes 45 minutes sitting in the drive thru line waiting to get my pre-ordered drink with 6 cars in front of me. Starbucks doesn't even take that long even with the same numbe... Ver mais

Informações sobre a empresa

  1. Coffee Shop
  2. Loja de café
  3. Grossista de café

Informação fornecida por diversas fontes externas

Dutch Bros. Coffee is a privately held drive-through coffee chain headquartered in Grants Pass, Oregon, United States, with company-owned and franchise locations throughout the western United States.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

87 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Absolutely love Dutch Bros

Absolutely love Dutch Bros. Coffee. My problem is I also love Starbucks as a proud "Reserve" status member. I have to balance my time as a loyal to both. I love Starbucks coffees and I found with Dutch Bros. Coffee I love the Rebel Drinks! Seriously, you must try the Rebel Drinks both with and without sugar recipes! They are amazing!

28 de maio de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

I buy frequently from Dutch Bros

I buy frequently from Dutch Bros. When placing my order I always ask for a stopper on the lid. 98% of the time they don’t put it on and then I have to ask for a second time. This is one reason I don’t tip because they can’t get things right the majority of time.

9 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

New store, great start

A new location opened up down the hill from my house and they service I recieve is always upbeat and friendly and my dog has now learned what going to the building means, pup cup time!
Even if the wait is a little long, my drink taste good and everyone is friendly. I value service quality over time frames anyday.

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My experience is always great Anna has a great crew…

My experience is always great Anna has a great crew, Annabelle took my order today she always makes me smile and makes me feel like a friend not just a customer, a sweet girl with long braids, sorry I don’t know her name made my drink today and it was delicious. Anna was at the window and made sure to tell me to have a great day. I love our Dutch at 2nd street in Edmond OK.

23 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

PLEASE Lose The Mindless Cashier Bantering!

This happens at every Dutch Bros, every time. The cashier's awkward, forced attempts at making conversation. This has to be some misguided corporate directive to keep the customer "engaged" while waiting for his drink. "So what are you up to today? Oh just running errands, huh? Doing anything fun this afternoon? Any plans for the weekend?" Please stop. Can I just pay for my drink and resume listening to my podcast in peace while it's being made? Is there a polite way to say, "Please shut up. I don't care to engage in Happy Talk with you. If I try and politely front off the interrogation with disinterested, one word replies, "Chatty Cathy"-- apparently pulling her OWN string in there-- never seems to get it.

8 de abril de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

This month we all have birthdays so I…

This month we all have birthdays so I have been there a few times but it makes me sad that they no longer say happy birthday and or write on it like they used to only because it was my kids birthday today. And this time going through was the 5th drink I have bought this month 2 large and 3 mediums (i am not talking about the free birthday drink it this) but I only have 42 points how many drinks do you have to buy to get to the 250 to get a free drink? I thought it would be around 10 to 15 but at 42 with 5 drinks I’m not even a quarter way through and this is why I am switching to just Bentleys they are the upbeat that Dutch used to be they make you feel special on you birthday or just for driving up. Dutch got its love from the attitude they used to have now that that is gone there is no point in paying the same price or go the extra mile for a drink from them. I already had my feeling about them saying they were upping the prices to keep their staff and as soon as they upped their price went their to wait twice as long because the only had 3 people working verses 6 and that was in Texas so they lied just so they could raise prices and what funny is I would’ve thought nothing about them raising prices if they didn’t say they were doing it so they could keep their staff then didn’t follow through.

29 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Drive thru 45 minute wait time at Broomfield, CO

I can't understand how it takes 45 minutes sitting in the drive thru line waiting to get my pre-ordered drink with 6 cars in front of me. Starbucks doesn't even take that long even with the same number of cars and they have complicated drinks also, and don't get me started on the 2 lines merge into 1 crap, I know you're just trying to get the most amount of cars in a small area but with the extremely slow service I'm waiting for drive thru road rage to break out! I'll stick to Starbucks i can handle the 15 minutes max wait.

20 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

As far as the staff is concerned it's a…

As far as the staff is concerned it's a positive but my wife just had her blood work done today and we had just recently started drinking Golden eagle sugar-free coffees lo and behold my wife's blood work come back her ldls and hdls were all elevated due to this stupid ass coffee. If you're trying to lose weight I wouldn't recommend drinking their supposedly sugar-free coffees. We knew it was too good to be true and don't we look stupid LOL

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very good coffee

Very good coffee, fast service loyalty program is the best ever. I definitely recommend this business. I only wish there was one in rogue River, Oregon

15 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Overpriced Overrated

Overpriced - Not easy to place order mixed up order no clear processing people standing by for online orders
Appeared a tight work space - staff looked strange more like Halloween - did not receive my receipt
Missing proper space from drive through limited staff

9 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I love my Dutch location

SACATA (hope I spelled her name right) is a joy every time I see her, she makes me look forward to my visit to Dutch, it’s like family and a great way to start my mornings at 67th Ave and Cactus!!!!

9 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Stole my money, wrong drink and rude service

Horrible!!!! put $20 on a pass and then the app refused to use it!!! What the hell. Chat box is ancient technology and no help at all. It will take weeks to resolve this. WRONG DRINK!!!! The attendants are rude and the drink was totally screwed up and tasted awful. Obviously the barrista or the attendant made or gave me the wrong drink. This crap place will never be able to compete long term with Starbucks or Mcdonalds. The people working there act like they are doing you a favor. HEY OREGON INSPIRED LIBTARDS: I am doing you a favor trying your crap place for a second time.

1 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Shame on dutch bros

Shame on Dutch bros . Do not even bother to apply if your OVERWIEGT OR YOUR Appearance DOES NOT meet their STANDARDS . Meaning PRETTY OR CUTE AND YOUNG. Discriminate against overweight Orr not cute or pretty or energetic . Two mothers had their daughter’s Apply one thin pretty the other a little overweight young. Guess which one was offered the position. This is in my opinion Similar to bullying being disrespectful. Hurtful to the overweight daughter. It’s sad to say she knew she would NOT get the position . They applied to prove a point so the other girl took the job but called back and said she was turning the position down. Does ditch bros know how they make these younger people feel just because they are overweight.

11 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Food Poisoning

I got food poisoning from the sausage breakfast sandwich and was hospitalized. Corporate was helpful at first, then a second employee named Shay (who is in another state, didn't see my medical records, and is not a medical professional) told me that I did not have food poisoning and that they would only give me a free drink. Absolutely insane and disgusting. They have stopped responding to me and I have a $2,500 hospital bill that is 100% their fault.

25 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Strawberry Colada Ripoff…

I ordered 2 strawberry coladas or so I thought. I thought $7+ was very reasonable. At the window, I was handed one drink. Paid way too much for a lemonade with strawberry, pineapple & coconut flavoring thrown in. This way my 1st & last visit.

3 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

So Long Dutch Bro

Maryville TN Dutch Bro is extremely slow! Good coffee, nice folks, but ensure you have an average of 25 minutes to wait. Mobile ordering does not speed it up. The past 3 mobile orders I’ve personally made were not even started until I arrived. I enjoy coffee but unfortunately they just can’t seem to get the business model right and there are too many competitors that get it right. So long Bro.

2 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Half a cup!!

Ever since I found Dutch brothers, I find their coffee most delicious.The one thing that I was very disappointed in the girl that took my order was rude. She looked like she was half asleep. They brought me out my coffee. I ordered a medium and I opened it because it felt really like and it was half a cup I Wanted to go back but I didn't wanna be that Karen, the long lines and what doesn't help is the fact that you have rude people in line. This was on Sunday, August 24th off of Sheridan and 80th in Denver, Colorado.

24 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

What the heck happened to my drink

What the heck happened to my drink? Ordered a strawberry colada rebel blended at the Athens, TX store. Did not look like the picture on their website/menu. Disappointing as that was 10 mins later the drink starting separating and looked like spoiled cream/out of date cream was used.
Nasty! I wish I could post pics.

19 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I just visited the Dutch Bros on…

I just visited the Dutch Bros on Litchfield.and bell in surprise. My drink.I was not happy with due to the consistency of I went through the drive through again.And selena selena gave me five star customer customer service. She's happy you can tell she enjoys her job. She immediately.
Had another one made for me which was perfect. She is an asset to your company.

12 de agosto de 2025
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais