My whole experience from the start with Duty Refunds was outstanding! They showed professionalism, efficiency, all helping to make the whole process very easy for me. They kept me informed every s... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I purchased a watch from a Norwegian supplier that turned out to be defective. The price I paid included the import duty, but the refund I was due would exclude this amount. I had almost written the d... Ver mais
The service is completely worth the 15% fee. Returned some trainers to Japan after being hit with hefty import fees and so glad I did as duty refunds made the process easy. Communication was great I w... Ver mais
Very efficient slick service, kept informed at each stage, dates given for follow ups etc. Only had to supply 3 pieces of info, such an easy process, highly recommend to take the hassle out of duty re... Ver mais
Informações sobre a empresa
Informações de contacto
16 Great Chapel Street, W1F 8FL, London, Reino Unido
- contact@dutyrefunds.co.uk
- dutyrefunds.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good but took a chunky fee
Good but took a chunky fee, I would use them again. but the process took too long if you really require the refund
Great service
Great service, communication throughout and outcome. Happy with service charge as it saved me so much time and effort dealing directly.
Duty & taxes paid back
I am very grateful and happy with the result. I was kept well informed and once notification of payment was received, the money had cleared in my account the following day
Fantastic service
Fantastic service, very easy to use takes all the guess work out and fee is reasonable. Would highly recommend.
The proportion of the money taken by…
The proportion of the money taken by you was far too high.if could have pulled out I would have. It also took too long to process.

Resposta da Duty Refunds
Fantastic experience
Fantastic experience! I was regularly kept up to date with their progress and have now received my refund from HMRC. A process that could have been very time consuming for me, was made very easy. Thank you! Would highly recommend.
Stress-free and fastest process ever
Stress-free and fastest process ever! I would 100% use this service again
Sorted as promised
Stress Free Service
Took the stress out of finding and correctly completing the necessary forms to get a rebate, after providing the necessary details. Received regular updates and was refunded before the estimated date. Well worth the 15% fee - would recommend.
Worth the 15% Fee
After looking at the tax refund process myself and all that was involved the 15% fee Duty refunds take is well worth it. Good looking portal, kept up to date and very fast in transferring the money. Would use again.
Got there eventually :)
Got there eventually! Initially there were some delays in responses but once a new employee took the case it was resolved pretty quickly. I received weekly updates on the progress too. All sorted now. Perfect thankyou!
A shopaholic’s dream
Very good service, cuts out all the work. Definitely worth the 15%. Highly recommend if you’re a shopaholic like me!
Got my money back
Got my money back. Everything was super easy and straightforward.
Hassle-Free Experience
Reliable company, got my refund back as promised. It took a while to get the refund (~7 weeks), but that was solely to HMRC being slow, as Duty Refunds provided an update every week or so. Would definitely use again, as their fees are not too high and the process is straightforward.
Fast response, flawless process management
Duty Refunds makes the process very easy with both the clean user interface on web and fast support response. With their guide and feedback on my documents it was nearly flawless and even better they kept me updated nearly every week. Thank you !
Very easy process and I got my refund!
Simple to use
Simple to use, kept informed of any updates, quick refund when accepted by HMRC
Fantastic company to deal with
Fantastic company to deal with. Didn't expect to get anything back and today the money was sent to my account. Will definitely use again and worth the fee.
Chapeau!
Honestly 5* for these guys
Honestly 5* for these guys. This is legit and a very good service
Great good good
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








