Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

The delivery arrived a month late, after contacting the website a couple of times and filing a complaint with Klarna. The product design is nice, but the quality is very poor (100% polyester). You can... Ver mais

Classificada 1 em 5 estrelas

I ordered two items and got ZERO proper notification when they arrived at the pickup shop—so they were sent back. Fine, mistakes happen. But what’s NOT okay is that I’ve contacted Duucy multiple ti... Ver mais

Classificada 4 em 5 estrelas

It looks really cool. The staff are very friendly. They respond within 12 hours, which is also very cool. Delivery unfortunately takes a bit long, but otherwise it's cool.

Classificada 5 em 5 estrelas

The shipment took some time but after ine month they arrived. The fabric is a bit thin but they look really amazing. Exactly like the pictures. And the communication with the company worked great. Tha... Ver mais

3,1

Aceitável

TrustScore: 3 em 5

24 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 40% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

AVOID

I ordered two items and got ZERO proper notification when they arrived at the pickup shop—so they were sent back. Fine, mistakes happen. But what’s NOT okay is that I’ve contacted Duucy multiple times asking them to resend the order… and they’ve completely ghosted me.
No reply. No help. Nothing.
So now I’m $50 down with no items, no refund, and no customer service. At this point, who even knows if the sweaters were ever sent??
Worst experience I’ve had in a long time. Avoid.

6 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

BILLIG

Ewiger Versand, noch NIE so ein billiges Zeug gesehen. Wir haben die Spiderman-Hoodys gekauft, riesiger Fehler! Bitte kauft dort nicht ein. Es ist nicht mal ein Markenlogo drin, nur richtig schlecht angenäht die Größe. Also ich hab mal geschaut und man kann den Hoody 1zu1 genau so bei AliExpress kaufen. Sicherlich wurde dort auf Masse bestellt und nun für teuer weiterverkauft..

13 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No return policy

I bought the 2 hoddies, it came after weeks, I wasn't really happy with the quality therefore I asked for their return policies, again and again and I got no response, I have no idea where to return them and get a refund, I have not even once wore the hoddie, don't buy it, its not worth your money

20 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

BAD QUALITY DO NOT BUY!!!

I ordered 2 hoodies which were fine but on the website it did not specify what material the hoodies were made of so I naturally thought it would be good quality but to my surprise it is made out of 99% polyester which discussed me how can a product be priced at 60€ and be made out of god damm plastic. Very disappointing

23 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

The delivery arrived a month late!

The delivery arrived a month late, after contacting the website a couple of times and filing a complaint with Klarna. The product design is nice, but the quality is very poor (100% polyester). You can find the same Chinese sweatshirts on AliExpress at a much lower price, and these are not worth the price they cost. Better to buy elsewhere.

4 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Kompletter Scam!

Kompletter Scam!! Der Stoff der Jeans ist extrem dünn und fühlt sich billig an, also anders als beschrieben. Außerdem kamen meine Jeans ohne Knopfloch, und auf mehrere E-Mails bezüglich einer Rückerstattung wurde ebenfalls nicht geantwortet.

16 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Very Good

It looks really cool. The staff are very friendly. They respond within 12 hours, which is also very cool.
Delivery unfortunately takes a bit long, but otherwise it's cool.

2 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ich würde am liebsten 0 Sterne geben

Ich würde am liebsten 0 Sterne geben. Ich warte seit dem 19. Dezember (heute ist der 29. Januar) auf meine Bestellung. Als ich diese dann heute ausgepackt habe, hätte di Enttäuschung nicht größer sein können. Der Stoff ist nicht so dick wie zu erwarten war und zu 95% aus Polyesta. "Man stinkt wie ein Illtis". Aber auch die restliche Verarbeitung (Reißverschluss, etc.) Lässt deutlich zu wünschen übrig

29 de janeiro de 2026
Opinião espontânea
logótipo da Duucy

Resposta da Duucy

We’re sorry that the product did not meet your personal expectations. However, we’d like to clarify a few important points.

The material composition is clearly stated on the product page (50% cotton / 50% polyester) and fully matches the item delivered. The claim of “95% polyester” is therefore incorrect.

Fabric weight, materials and price are transparently communicated before purchase. At a price of €28 per hoodie, this product offers a solid price–quality ratio and is not marketed as a premium luxury item.

Regarding shipping: orders placed in December experienced exceptional delays due to Black Friday and the Christmas period. This was communicated and does not reflect our standard delivery times.

If you believe your item is defective or have any unresolved issues, our support team is available and ready to assist.

Classificada 5 em 5 estrelas

Great product!

Absolutely love the two spider hoodies I bought for me and my boyfriend. Keeps us warm and we got compliments everywhere we went! Such a great purchase!

27 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The perfect gift

I made a mistake when ordering, and the company helped me out very quickly! They fixed everything. I'm very grateful for that, and the sweatshirts I bought are perfect! They're well-made and look beautiful.

19 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scammers

All positive reviews from actual scammers that lead Duucy.com. It’s a scam, your orders will never arrive, so be careful guys

4 de janeiro de 2026
Opinião espontânea
logótipo da Duucy

Resposta da Duucy

This statement is completely false. Duucy is a legitimate brand and all reviews come from real customers.
All orders are shipped and delivered, any delays that occurred were due to exceptional periods such as Black Friday and Christmas, which were clearly communicated.
If you placed an order and experienced an issue, our support team is always available to assist and resolve it.
Spreading unfounded accusations without proof is misleading and unfair to both the brand and real customers.

Classificada 4 em 5 estrelas

Amazing producy

Good quality and it looks just like the pictures. Only reason i don't give it 5 stars is because you need to wait a very long time. I know Duucy can't really control that but it's still a bit annoying 4/5

29 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great

The shipment took some time but after ine month they arrived. The fabric is a bit thin but they look really amazing. Exactly like the pictures. And the communication with the company worked great. Thanks again <3

24 de dezembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

very good product

very good product, faithful to the pictures shown online. love the promo 2 for the price of one, it's very convenient! only bad thing is that the shipping takes a lot of time, (4 weeks at least) so if you're planning a gift I suggest to order a lot of time ahed!

23 de dezembro de 2025
Opinião espontânea
logótipo da Duucy

Resposta da Duucy

Thank you so much for your review and for appreciating the product and the 2-for-1 promotion, we’re really happy you found it convenient!
We’d like to clarify that these are not our standard shipping times: the longer delivery was due to exceptional delays caused by the Christmas period and Black Friday.
Shipping times have now returned to normal.
Thank you again for your trust and for sharing your experience!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais