Dyme Capital failed to honor 6-month contract — stopped after $75K funding
I signed a Business Credit Consulting Agreement with Dyme Capital on September 12, 2025, and paid a $3,000 fee. The contract promised six months of service, including access to a dedicated advisor and ongoing funding opportunities.
While Dyme initially helped secure $75,000 in funding, they stopped there. Their own funding plan listed Chase, Bank of America, and Wells Fargo as part of the strategy, yet they have not moved forward with those applications. When I asked about it, I was told their obligations ended after the $75K, which directly contradicts the contract language requiring six months of continued support.
To make matters worse, I actually provided Dyme with feedback that improved their contract language, saving them from potential legal disputes and business risk. Despite this, they’ve failed to deliver the services I paid for.
Bottom line: Dyme did not honor their commitments. I am requesting either that they complete the applications to Chase, Bank of America, and Wells Fargo as promised, or guarantee $150,000 in total funding with a partial refund for any shortfall.
Here is their contract language in question, I share this as they are clearly unwilling to be honest. They claim I signed up for a $50K funding guarantee. WRONG. I made it clear I was looking for funding closer to $200K. They showed me examples of previous clients getting this much with the program I signed up for. Here is the only clause in the contract that mentions $50K:
"1.3 Refund Policy:
If Dyme Capital is unable to secure any funding for the Client, a full refund of the consulting fee will be issued. Refunds will be processed within five (5) business days.
In the event Dyme Capital secures funding below the target amount of $50,000, a pro-rated refund will be provided based on the percentage of the funding shortfall.
Bank Requirement Waiver: If the Client declines to work with a recommended bank for any reason, unless disclosed upfront, they waive the right to a pro-rated refund."
This clearly is setting a minimum for establishing a Refund claim this is made clear in that this "target" is defined under their Refund Policy, not under their Services Provided. Here is their Services Provided:
"2. SERVICES PROVIDED
Dyme Capital shall provide the Client with business credit consulting services, which include but are not
limited to:
Guidance on meeting lending credibility standards.
Assistance in building business credit.
Access to cash funding options.
Evaluation of TransUnion, Experian, and Equifax FICO scores.
Access to a dedicated funding advisor for a period of six (6) months."
They erroneously claim that their obligation to provide services ends once they hit their arbitrary, non-contractual target. Yet, as you can see, they failed to define a measurable target for their services provided except to mention 6 months of continued access.
I have video evidence where their owner/founder admits that the language of their contract is lacking clarity of definition of their target. I have video evidence of their personalized funding plan for me as well which also makes no mention of a funding target. They failed to mention that they had also offered to guarantee they continue working to fund up to $100K after I voiced my disapproval of their termination of services to try and appease me. I was willing to accept their results upon their submitting applications to the Banks aforementioned according to their communicated plan. To which, they declined and locked me out of my account. I'm very disappointed with their clear breach of contract and am exploring my options to pursue either the completion of their Funding Plan OR a full refund.
11 de setembro de 2025
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