E-Go Bike Opiniões 

405
•
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased an e-go Lite 3s through the Green Commute Initiative as part of my work’s Cycle to Work scheme. Glenn was incredibly helpful throughout the process, answering all my questions by emai... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Διαβαζω τοσα καλα λογια για το ποδηλατο ... Τοσες καλες κριτικες . Ομως δεν είδα πουθενα ποσα στοιχιζει ? Ποση ειναι η μεγιστη ταχυτητα που μπορει να αναπτυξη σαν μιτοσυκλετα . Βρισκομαι στην κυ... Ver mais

Classificada 5 em 5 estrelas

Excellent fast service, including a nice surprise added in (thanks again Glenn). Family business has prevented us getting any miles in just yet, apart from a short test ride, but the bikes seem to be... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

E-GO MAX review: Bigger than BrUmpton but stronger: Huge battery range with bigger better wheels=better ride, your choice. Bike is very well made, Solid. Good ride comfort and good safe contr... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bicicletas

Escrito pela empresa

Electric bike seller.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

405 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(405)

16 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great bike

Great bike, quick dispatch, questions answered straight away. All good.

24 de junho de 2024
logótipo da E-Go Bike

Resposta da E-Go Bike

Many thanks Stuart, much appreciated

Classificada 5 em 5 estrelas

Glen at e-go is very responsive and…

Glen at e-go is very responsive and helpful. The only issue is I am on my second replacement back wheel. Nothing to do with Glen, just the bike part's don't last very long in the UK climate.

28 de maio de 2024
logótipo da E-Go Bike

Resposta da E-Go Bike

Many thanks for your review, all the best

Classificada 5 em 5 estrelas

Service is brilliant no issues with…

Service is brilliant no issues with coming out to sort my bike out even though he came from 100 miles away . Excellent and efficient. Thank you

7 de junho de 2024
Opinião espontânea
logótipo da E-Go Bike

Resposta da E-Go Bike

Nice to meet you both today, whilst we know we have a great product, there is lots of choice out there but it's really the after sales backup that really counts and this is where we go the extra mile, all the best

Classificada 5 em 5 estrelas

Excellent Customer Service and Product

Excellent customer service, we had a problem with the back light, but a quick email and a new one was sent out next day. We have had the bike around 7 months now and super happy with it. (E-Go Max) Only thing I would say is if you are using it everyday, would be to get an upgrade of tires as we had a few punchers in the first few months before changing them.

Have recommended the service and the bike multiple times now.

28 de outubro de 2023
Opinião espontânea
logótipo da E-Go Bike

Resposta da E-Go Bike

Hi Darren, many thanks for taking the time to review the Max bike, all the best.

Classificada 5 em 5 estrelas

Very good service

Very good service. A good company to deal with.

12 de abril de 2024
logótipo da E-Go Bike

Resposta da E-Go Bike

Many thanks for taking the time to leave a review

Classificada 5 em 5 estrelas

Very helpful company

Very helpful company. Fast and efficient service. Would definitely recommend

26 de março de 2024
logótipo da E-Go Bike

Resposta da E-Go Bike

Hi Darren.
Many thanks for your review, happy to be of service.

Classificada 5 em 5 estrelas

Great customer service

I lost the keys to my seat locking bracket. I emailed Glenn who was very efficient at explaining to me what my options were. Once we had sorted what it was I needed, he had the replacement part to me within a day of postage.

Brilliant service

15 de março de 2024
Opinião espontânea
logótipo da E-Go Bike

Resposta da E-Go Bike

Hi Mark, many thanks for your generous review.

Classificada 5 em 5 estrelas

Great bike & excellent service from this small co.

Excellent personalised service from this small company. Glenn was very attentive with pre-order enquiries and after bike ordered. Bike arrived exactly when promised, well packaged and ready to ride, with mudguards and rack already fitted. Very pleased with quality of bike and information available on website.

26 de fevereiro de 2024
logótipo da E-Go Bike

Resposta da E-Go Bike

Many thanks for your kind review, hope you continue to enjoy your Max+ bike.

Classificada 5 em 5 estrelas

Fantastic service. 2nd to none.

Only a small replacement but as always with e-go the query was dealt with fast, efficiently, and accurately.

15 de fevereiro de 2024
logótipo da E-Go Bike

Resposta da E-Go Bike

Many thanks Gerry, reviews like this are really important, it shows that we are not just interested in the bike sale but also the aftersales, we have an extensive selection of parts always in stock.

Classificada 5 em 5 estrelas

Highly recommend E-go’s bikes and amazing customer service as a bonus!

I bought my E-go Lite bike in 2020 and am so glad that I chose it! Not only was the bike a great buy during the pandemic, it continues to serve me well on my commute. It folds well and is super light, yet is still robust. Battery range is also decent.

I have been even more impressed with the excellent customer service I’ve received (Thanks Glenn) in terms of after sales.

I have since recommended E-go to 2 others who have purchased their own E-go bikes (the larger versions of mine) and I’ve heard good things too!

3 de janeiro de 2024
Opinião espontânea
logótipo da E-Go Bike

Resposta da E-Go Bike

Thank you very much for your kind words, reviews like this really make a difference.
All the best.
Glenn

Classificada 5 em 5 estrelas

Excellence!

Exceptional customer service from even before I had purchased the bike!
My enquiries were always speedily responded to, sometimes within a matter of hours.
Additionally, there's the same exceptional courteous service after my bike was delivered fully assembled!
I cannot thank Glenn enough for just being the ever-accommodating, always-willing-to-help kind of guy.
No regrets whatsoever, but even better the bike turns heads wherever I go!

6 de novembro de 2023
logótipo da E-Go Bike

Resposta da E-Go Bike

Many thanks for your review, it's very much appreciated. All the best

Classificada 5 em 5 estrelas

Can honestly say these bikes are great

Can honestly say these bikes are great! Ours are now 3 years old, generally stored & thrown around on a boat & surviving in salty air with no problems. What I like most is they are so easy to construct when ashore & very intuitive to use when cycling off on adventures. We went for the Lite + & the 20” inch wheels & additional gears means there’s nothing we can’t tackle.

22 de novembro de 2023
logótipo da E-Go Bike

Resposta da E-Go Bike

Thanks for the review Rosemary, it really helps people make the decision to purchase. All the best

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service and a quality product.
Went to try the bikebefore purchasing and wasn't rushed or pressured in any way. The bike is excellent and is making my commute to work so much easier

13 de novembro de 2023
logótipo da E-Go Bike

Resposta da E-Go Bike

Hi Mandy, many thanks for making the trip to try the bike, great that you're pleased with your purchase, all the best.

Classificada 5 em 5 estrelas

Brilliant product and customer service

We visited Glenn's workshop in September 2023, tested the bike, and then decided to purchase two bikes (E-Go Step for my wife and E-Go Max for myself – pictures below). Glenn helped to unpack and assemble the bikes.

We've been using the bikes for the past two months, and they feel solid, comfortable, and look really nice.

We had an issue with the seat post clamp on the E-Go Step, and Glenn managed to rectify it quickly.

Glenn was extremely helpful, providing excellent communication before and after the sale, and answering my questions.

The bike, company, and after-sales service are all excellent. I can thoroughly recommend them.

3 de novembro de 2023
Opinião espontânea
logótipo da E-Go Bike

Resposta da E-Go Bike

Hi Tyrone, many thanks for your very kind review, we sorted the seat post clamp issue, apologies for this, very unusual, I hope you both enjoy your bikes, all the best.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais