Model went together great, very well constructed. But the battery charger doesn't work. The charger plug won't go completely into the charge port.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I got the Steampunk Ornithopter Kit today and am very impressed! Perfectly, and very meticulously packed, and what appears to be an impeccable quality of workmanship. I also contacted Customer Service... Ver mais
A empresa respondeu
I was pretty disappointed in this model, considering the cost. First of all I did not realize how small it is, and second of all, there is nothing to put together - just some screws. The model look... Ver mais
A empresa respondeu
The package came well packed and complete with the tools and additional part I ordered. The box containing the various parts is sealed in plastic so I am assuming all parts are included within the bo... Ver mais
Informações sobre a empresa
Escrito pela empresa
Build the Future. Display the Art. Unleash creativity with DIY metal models, blending futuristic design and craftsmanship.
Informações de contacto
3,9
Bom
25 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Battery charger doesn't work
Model went together great, very well constructed. But the battery charger doesn't work. The charger plug won't go completely into the charge port.
2 de setembro de 2026
Resposta da Eagledigi
Thank you for your feedback and for your kind words about the construction of the model. We’re sorry to hear that you’re having trouble with the charger connection.
Please reach out to our customer service team with your order details, and we’ll be happy to work with you to troubleshoot the issue and find a solution.
We appreciate you bringing this to our attention and hope we can get your model up and running soon!
There's nothing to assemble.
I was pretty disappointed in this model, considering the cost. First of all I did not realize how small it is, and second of all, there is nothing to put together - just some screws.
The model looks great, but there was very little "modeling" to do.
15 de agosto de 2026
Resposta da Eagledigi
Thank you for sharing your feedback. We’re glad to hear that you like the look of the model.
We understand that the assembly experience was different from what you expected. The model’s dimensions, assembly requirements, and product details are clearly provided on the product page to help customers understand what to expect before purchasing. This particular model is designed to be a more compact display piece with a relatively simple assembly process, rather than a highly complex build.
We appreciate your feedback and will continue to make the product information as clear as possible for our customers.
The products are awesome always arrives…
The products are awesome always arrives on time and customer service always answers back and are friendly and helpful , so great all round really
4 de abril de 2026
Your package tracking system is…
Your package tracking system is definitely not good!
Why so long of a wait in 2026?
23 de março de 2026
Resposta da Eagledigi
Thank you for your feedback, and we’re sorry for the frustration caused by the waiting time.
To clarify, your order was placed on March 23 and shipped within 24 hours on March 24, in line with our stated handling time. Our estimated delivery time is 10–15 days, as mentioned in the order confirmation.
When you contacted us on March 30, we immediately provided the tracking details and confirmed that your package had already reached the local carrier and is on the way for final delivery.
As an international shipment, delivery times can be longer than domestic services like Amazon, but we always do our best to keep the process transparent and updated.
Your package should be arriving very soon, and we truly appreciate your patience and understanding.
If everything arrives as expected, we’d truly appreciate it if you would consider updating your review.
Resposta da Eagledigi
Thank you for your feedback! Glad everything arrived quickly and safely. Enjoy your build!
Package was easy to track and updated…
Package was easy to track and updated often
9 de janeiro de 2026
Resposta da Eagledigi
Thank you very much for your review! We’re glad to hear that the tracking was clear and kept you updated throughout the delivery process.
We hope you enjoy building your scorpion model. If you’re looking for a new challenge in the future, our latest War Scorpion King is even more advanced and detailed — we’d love to have you back again!
SCAM???
Wrong item sent , terrible customer service, Noticed guide lines said what did we do now So this must be a constant problem . Don't waste your money
18 de janeiro de 2026
Resposta da Eagledigi
Hello,
We take the use of the word “scam” very seriously and would like to clarify this situation for readers.
The order was fulfilled exactly as purchased. The customer ordered the GE-J79 Engine Model from our official product page:
https://eagledigi.com/products/engine-model-ge-j79
This product is not a static display model. It is an electric-powered, operational engine model with LED lighting, and it is factory pre-assembled by design, as clearly stated on the product page. This specification corresponds to the price paid. No incorrect item was sent, and no substitution took place.
Regarding communication, we responded to the customer’s initial inquiry on February 1, 2026, and sent a second follow-up reply on February 5, 2026. It is possible that our messages were filtered into the customer’s spam or junk mail folder.
We respectfully reject any claim of fraud. We remain open to direct communication and are happy to assist with any questions regarding product operation so this misunderstanding can be resolved calmly and transparently.
— Eagledigi Customer Support Team
I love my in perches.
18 de janeiro de 2026
Resposta da Eagledigi
Thank you so much! We’re really glad to hear that you love your Archimedes steam crossbow.
If you have any questions during assembly or use, feel free to reach out — we’re always happy to help. Enjoy it!
Steam gun
I have not put the model together yet, but the Eagledigi team have been excellent. They have shared the file for putting the model together and have addressed asy questions I have had promptly.
4 de janeiro de 2026
Resposta da Eagledigi
Thank you very much for your kind review and for taking the time to share your experience.
We’re glad to hear that our team was able to support you promptly and provide the assembly files you needed. If you have any questions during the build process, please don’t hesitate to reach out — we’re always happy to help.
We hope you enjoy assembling the model and wish you a great building experience.
Looks like a great purchase for my grandson for Christmas!
The package came well packed and complete with the tools and additional part I ordered. The box containing the various parts is sealed in plastic so I am assuming all parts are included within the box. The plastic wrap makes that pretty much a given. I was amazed at how fast it got to me.
20 de outubro de 2025
I loved the stress Designer toy!
I loved the stress Designer toy!! Very funny and practical.
14 de outubro de 2025
The directions are horrible
The directions are horrible . You cannot see where the screws go on the disc. The matching screws and bolt often do not fit and the company stated they do. I am not an idiot. My wife and I both tried and they dont fit!
9 de outubro de 2025
Resposta da Eagledigi
We truly regret to hear about your experience. Our Steam Ornithopter has been enjoyed by thousands of customers, with many proudly sharing their finished models in our ad posts. This is the first time we’ve received such feedback.
Our team did its best to assist with your assembly process, and it’s disappointing to know it still didn’t work out as expected. At EAGLEDIGI, we value every customer’s experience and are always striving to improve our products and instructions. If you’d like, we’re more than happy to continue helping you solve the issue.
First rate communication when issue…
First rate communication when issue raised with the manual and comparison with the parts otherwise everything to a high standard apart from some of the manual instructions being in chinese and have to translate into english.
29 de setembro de 2025
Resposta da Eagledigi
Thank you for your 5-star review! 🌟
Some models still come with Chinese manuals, but we’re happy to send the English version by email anytime. Most of our kits already include both languages — thank you for your understanding! 🙏
Beautiful Kit and Customer Service at it's best!
I got the Steampunk Ornithopter Kit today and am very impressed! Perfectly, and very meticulously packed, and what appears to be an impeccable quality of workmanship. I also contacted Customer Service and, I must say, they are a shining example of what Customer Service should be, and what, I wish, Others would also strive for! Can't wait to get started on this Kit! Thank You Eagledigi!
3 de julho de 2025
Resposta da Eagledigi
Thank you so much for your wonderful feedback! We’re thrilled you love the kit and service 😊 Enjoy the build!
Follow up care after the purchase
Follow up care after the purchase. I was missing a couple of pieces and Eagledigi followed up and replied quickly and took care of the problem. Which is the big reason I have purchased two more kits from them.
26 de maio de 2025
Resposta da Eagledigi
Thank you so much for your kind words and continued support! 😊
We’re really glad we could resolve the issue quickly, and it means a lot to us that you chose to come back for more kits. If you ever need help again, don’t hesitate to reach out—we’re always here for you!We hope you enjoy building your new models just as much!
Good product, poor arrival.
The models are good and instructions easy to follow. Metal containers holding the models were heavily dented, with no damage to the packaging. So i assume we're packaged that way. Luckily lots of small parts meant no damage to model within. I would recommend these products as I have a few, as long as they don't turn up damaged.
3 de maio de 2025
Resposta da Eagledigi
We're really sorry to hear that your experience wasn’t as smooth as we hoped.
Your order was shipped out promptly on Monday after being placed over the weekend. Unfortunately, there was a 2-day delay during the transfer to the airport by the logistics company, and the first delivery attempt didn’t go through — both added to the overall wait. While the total time was 12 days, we followed up closely and did our best to help along the way.
As for the packaging, we sincerely apologize. We didn’t add extra protection around the metal can, and the dent likely happened during transit. We’ll be more careful with this in the future.
Thank you for your patience and understanding. We truly appreciate your feedback and hope to give you a much better experience next time.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.