Earnest Opiniões 7765

TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My contact was very helpful and polite. She answered all questions and seemed very knowledgeable. This interaction made it smooth and helped me have a full understanding of the process. Communication... Ver mais

Classificada 3 em 5 estrelas

On the whole, I really enjoy Earnest. Everyone is very nice and helpful. This may more a more unique experience, but it definitely seems to be a flaw in structure/service. I understand keeping busines... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Applying was very easy, they only asked for a couple documents, and the approval came within 1-2 days. Also I got to choose my own payment amount, down to the dollar, so I decided exactly what I cou... Ver mais

Classificada 5 em 5 estrelas

I recently had the opportunity to speak with customer service team and I was genuinely impressed by the experience. They took the time to clearly explain my loan details and my application, answered a... Ver mais

Informações sobre a empresa

  1. Consultor financeiro

Informação fornecida por diversas fontes externas

Earnest is an online lender that looks beyond a simple credit score to offer the lowest possible interest rates on student loan refinancing and personal loans. Earnest determines if someone is financially responsible by looking at thousands of data points including saving patterns, 401k investments, career growth potential, and employment history. Earnest offers a quick and easy application process online to learn about a potential client’s education and employment history and see if they are a good fit. The client dashboard makes it easy to pay off loans. Clients can tailor their loan term, minimum monthly payment, set up bi-weekly payments, make extra payments, and skip a payment and make it up later. The Earnest Client Happiness team strives every day to take the borrowing experience from robotic, to one that recognizes people as individuals. The team hears client’s stories all day and uses those to shape the future of the company. They work one on one with clients to address their questions or concerns until the issue is resolved. Earnest isn't content with providing reactive support, they push themselves to be proactive to make the borrowing process easier for their clients. If you want to help Earnest be proactive, leave a review! If you are having issues please reach out to customer service to get help.

Earnest

Escrito pela empresa

Earnest is committed to providing the lowest possible rate to our clients.
Earnest works every day to assure that clients get the lowest rate possible on their loan. Earnest data scientist, engineers, and designers use technology to bring the most savings possible to people with debt. The company uses precision pricing to find the sweet spot between what clients should be paying in interest and what they can afford. Visit earnest.com to get your low rate!

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

8 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Positive experience

My contact was very helpful and polite. She answered all questions and seemed very knowledgeable. This interaction made it smooth and helped me have a full understanding of the process. Communication was excellent through the process and after.

13 de abril de 2026
Classificada 3 em 5 estrelas

Refinancing experience

On the whole, I really enjoy Earnest. Everyone is very nice and helpful. This may more a more unique experience, but it definitely seems to be a flaw in structure/service. I understand keeping business units separate and not having all information available to all employees, but I had two earnest loans and refinanced still within Earnest. I had to talk to a lot of different teams, who didn't all have access to my information. The process was disjointed and a bit convoluted. I'm sure I'm not the only person who has done or will do this, so it makes me wonder if you need a team/person dedicated to these scenarios--someone who can help with the refinance application and see your previous loan information. I still feel like it's a bit of a wait and see game. I'm confident it will all work out, but it seems odd that it may take so long to go through when it's the same business. I know my friends who use other loan servicers haven't had this problem.

6 de abril de 2026
logótipo da Earnest

Resposta da Earnest

Thank you for your review and feedback! We apologize for the less-than-exceptional experience. We have emailed you directly with more information.

Classificada 5 em 5 estrelas

Very Happy

No hassle! Easy application and the relief that my loans were consolidated at a rate I can afford without having to worry is so great!

2 de abril de 2026
Classificada 5 em 5 estrelas

Earnestly Amazing‼️😊

My experience with Earnest thus far has been fantastic! I found the website to be very user friendly and was quite pleased with how quickly everything transpired. I highly recommend them!

8 de abril de 2026

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