Earthbound UK Opiniões 

90
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought an xl round bed for my Labrador and she absolutely adores it where other beds didn’t compare. We tried so many different beds and earthbound so far are the only brand that she’ll cosy up a... Ver mais

Classificada 3 em 5 estrelas

I ordered two dog beds 10 days before Xmas and expected for Xmas, unfortunately they didn't arrive until January. I was kept informed but the delivery did not reflect the basket information upon purch... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great dog beds, extremely well made with easy to remove covers for washing. Our dog loves them! Order to delivery quick and efficient. Highly recommend.

Classificada 5 em 5 estrelas

I just bought the leather Whippet collar in grey, and it's beautifully made from high-quality leather that is incredibly soft. My grey Whippet puppy looks amazing in it, and the collar matches him per... Ver mais

Informações sobre a empresa

  1. Fabricante
  2. Loja de animais de estimação

Escrito pela empresa

Earthbound. The Dog Bedmakers. A family-run business, trusted for our commitment to quality, comfort, and timeless British style. Rooted in generational textile expertise, we manufacture pet beds in Britain using premium upholstery-grade fabrics, generous fillings, and thoughtful design. With coordinated accessories and a seamless aesthetic, every product is made with love and tailored for paws.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

90 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(90)

49 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Dog bed

The bed arrived on time and is the second one we have owned and is just as nice
The blankets are soft and smart looking
The website was easy to order from

25 de fevereiro de 2026
Classificada 1 em 5 estrelas

We were looking for waterproof dog beds…

We were looking for waterproof dog beds for our two black labradors who often get wet and muddy. We purchased two extra large Earthbound waterproof dog beds (101cm x 72cm) from My Pet Warehouse on 5/11/24. Recently I noticed that the waterproof material is starting to disintegrate and leave small plastic circles on the interior cushion. I contacted Earthbound but they were not helpful and said that as the beds are out of the one year warranty they couldn't help further. I am just disappointed that what I expected to be a superior product has not lasted longer and I will not be buying their products again. Not even a reduction on a new pair of dog beds.

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My Earthbound experience.

My contact with Earthbound was via email. The communication and service was very timely with friendly tones. Following my order being placed I was informed of times and dates for delivery. My feedback is just keep doing what you're doing, it works and I certainly appreciated the service.

29 de janeiro de 2026
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Resposta da Earthbound UK

What a lovely review! Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your interaction with us felt smooth, timely, and friendly from start to finish. Clear communication and genuine service are incredibly important to us, so it’s wonderful to know that we came through and made a difference for you. Your encouragement truly means a lot to our team. Thank you again for choosing Earthbound and for your kind words.

Classificada 5 em 5 estrelas

A very good quality product

A very good quality product, true to the description. My dogs love their new beds

26 de janeiro de 2026
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Resposta da Earthbound UK

That’s wonderful to hear! There's nothing better than knowing our furry customers have given their new beds the seal of approval. We pour care into every detail, so we're delighted the quality shone through as expected. Thank you for trusting us with your pups' comfort, and here's to many cosy naps ahead!

Classificada 5 em 5 estrelas

Happy dog

Our elderly dog loves this bed and it has helped her arthritis as the lovely thick cushions and walls means she is no longer stiff when getting out of bed. Really pleased with the quality and happy to give 5 stars

23 de janeiro de 2026
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Resposta da Earthbound UK

This is so lovely to hear, thank you for sharing! Knowing that the bed is making a real difference for your girl's arthritis truly makes our day. Our senior dogs deserve all the comfort and support we can give them, and we're delighted that those thick cushions and padded walls are helping her feel more comfortable and mobile. It's wonderful that she's no longer stiff when getting up; that's exactly what we hope to achieve with our beds. Thank you for the kind words and the 5-star review. Wishing her many more cosy, pain-free rests ahead!

Classificada 1 em 5 estrelas

It took more than 3 weeks to get the…

It took more than 3 weeks to get the replacement cushion, and when I did get it it the colour was a different shade of grey to the bed I had.

23 de janeiro de 2026
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Resposta da Earthbound UK

Thank you for your feedback. We're sorry to hear that your experience didn't meet expectations. We take great care to ensure our products and services are of the highest quality, and we always communicate delivery timelines clearly at the time of purchase. Regarding the delivery timeframe, we communicate our lead times on our website and in order confirmation emails to keep customers fully informed. Your order arrived within the 15 business-day window. As for the replacement cushion shade, we would have been more than happy to look into this for you and find a solution if you had reached out. Our team is always here to help, and our commitment to excellent customer service is reflected in the many positive reviews we receive, which we hope will give confidence that contacting us is always welcome. You're still very welcome to reach out at contactahuman@earthbounduk.com. We’d be glad to review your order and make this right.

Classificada 5 em 5 estrelas

Fantastic products that simply speak…

Fantastic products that simply speak for themselves

23 de janeiro de 2026
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Resposta da Earthbound UK

That's exactly what we love to hear, thank you! There's something special about a product that does all the talking, and we're thrilled ours have won you over. We really appreciate you taking the time to share this. It means so much to know we're getting it right for you and your pup!

Classificada 5 em 5 estrelas

Great quality product

Great quality product
Good service

23 de janeiro de 2026
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Resposta da Earthbound UK

Thank you so much for the 5-star review! We're delighted you're happy with both the product and your experience with us. Your pup deserves nothing but the best!

Classificada 5 em 5 estrelas

Reds new bed

Red loves her new bed, she's had an earthbound bed for the last 4 years, but we wanted another for the bedroom. She looks pretty cosy, and loves resting her head on the wide padded edges.

Added to that, I misread the 15 day delivery (didn't realise it was working days), and booked a last minute holiday. I contacted EarthBound, they moved my order up the schedule and had it with me by the end of the week and a couple of days before we go away.

Great customer service and a paws up from Red too.

23 de janeiro de 2026
Opinião espontânea
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Resposta da Earthbound UK

Thank you so much for such a lovely review! We’re delighted to hear that Red is enjoying her new bed, especially knowing she’s been an Earthbound fan for the past four years. It’s wonderful to picture her all cosy, resting her head on those padded edges. We truly appreciate your kind words about our customer service and are so glad we could help get everything sorted before your holiday. Thank you for the paws up, Red, sending you a big cuddle!

Classificada 5 em 5 estrelas

Great quality products and great…

Great quality products and great customer service. Thank you!

5 de janeiro de 2026
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Resposta da Earthbound UK

Thank you so much for the kind words! We’re delighted to hear you’re happy with both the quality of our products and the service you received; that combination is something we care deeply about. We truly appreciate you taking the time to share your positive experience!

Classificada 5 em 5 estrelas

It was time for our dog to get a more…

It was time for our dog to get a more cozy dog bed after moving him from California to the UK. We have received the bed today after about 2.5 weeks placing our order and the dog is not getting out of it! He loves it so much! Now I’m getting him a matching blanket too. High quality material, highly recommend it!

21 de janeiro de 2026
Opinião espontânea
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Resposta da Earthbound UK

Thank you so much for the lovely review! We're absolutely thrilled to hear your pup has settled into his new bed so perfectly. Knowing he’s refusing to get out of it is the best compliment we could ask for! We’re so pleased you noticed the quality of our craftmanship and we love that you're adding a matching blanket too; he's going to be one very spoiled (and very comfortable) pup. Thanks for choosing us and for taking the time to share this. Wishing your pup the very best snoozes in his new home!

Classificada 5 em 5 estrelas

Lovely dog bed.

30 de dezembro de 2025
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Resposta da Earthbound UK

Thanks so much for the 5-star review! We're thrilled your pup has a cosy new spot to snooze.

Classificada 3 em 5 estrelas

Quality dog beds but don't expect next day.

I ordered two dog beds 10 days before Xmas and expected for Xmas, unfortunately they didn't arrive until January. I was kept informed but the delivery did not reflect the basket information upon purchasing. That said the beds are good and are the third set (L) I have had, first time direct from Earthbound, for two viszla boys who love them. Worth buying but be prepared to be patient and don't believe the delivery info on the website, hence the 3 stars.

5 de janeiro de 2026
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Resposta da Earthbound UK

Thank you for your feedback and for being a loyal customer. We’re genuinely pleased to know your two Vizsla boys are enjoying their third set of beds from us! We’re sorry that the delivery timing didn’t meet your expectations ahead of Christmas. December is our busiest month, and as a small manufacturer making all beds in-house in small batches, our lead times are longer during peak periods. We do aim to be as transparent as possible about this: our site and order confirmation emails note our delivery timeframe of 15 business days, and we appreciate your acknowledgement that we kept you informed throughout the process. Thank you again for your patience and your continued trust in our beds. We hope your boys enjoy many cosy naps ahead.

Classificada 5 em 5 estrelas

Love these collars

Love these collars. I have ordered several as my pup has grown. Lovely soft leather but light. Dog seems comfy. I feel leather is a much more natural material than fabric ones against a dogs skin/fur. Strong and never break or stretch

29 de dezembro de 2025
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Resposta da Earthbound UK

Thank you so much for your wonderful review and for being such a loyal customer! We're absolutely delighted to hear that you and your pup love our Soft Country Collars.
It's lovely to know your dog is comfortable wearing them, and we completely agree with you about leather being a natural, gentle material against their skin and fur. We take great pride in using quality leather that's both soft and durable, so it's amazing to hear that the collars have held up so well through your pup's growth.
Thank you for choosing us time and time again; we're truly grateful! We hope your pup continues to enjoy wearing their collar for many happy walks to come!

Classificada 5 em 5 estrelas

Fabulous dog bedEarthbound is a great company

Earthbound is a great company, very good customer service, and very helpful. Cannot fault them . I purchased the lovely dog bed which was beautiful, well made and came packaged with great care.

27 de novembro de 2025
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Resposta da Earthbound UK

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you had such a positive experience and that you’re loving the new dog bed. We pride ourselves on being helpful and going the extra mile for our customers and their furry companions, so we’re truly grateful for your kind words and support. Wishing your dog many cosy, happy snoozes!

Classificada 5 em 5 estrelas

Good value.

Prompt service, I was advised it would take at least 14 days for shipment but it arrived within a week.
Very pleased with the quality feels lovely, both soft and durable. Would order again.

24 de novembro de 2025
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Resposta da Earthbound UK

Thank you so much for taking the time to share your experience! We're thrilled to hear that your order arrived even sooner than expected and that you're loving the quality. It's wonderful to know it has that perfect balance of softness and durability, that's exactly what we aim for!
We truly appreciate that you’d choose to order from us again and can't wait to serve you in the future.

Classificada 5 em 5 estrelas

Excellent quality dog beds and cushions

Excellent product, bought a second dog bed having loved the first which has worn really well.

4 de novembro de 2025
Opinião espontânea
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Resposta da Earthbound UK

Thank you so much for your wonderful review! We're thrilled to hear that you’ve been enjoying the quality of our products and that the first bed has held up so well. We truly appreciate you coming back for a second, and your support means so much to our small business!

Classificada 5 em 5 estrelas

Great product, craftsmanship and service

Great product, excellent craftsmanship, great service

31 de outubro de 2025
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Resposta da Earthbound UK

Thank you so much for your wonderful review! We’re delighted to hear that you’re impressed with the quality and craftsmanship of our products. Every piece is crafted with care to ensure your pup enjoys the very best. We sincerely appreciate your support and look forward to serving your furry friend again in the future!

Classificada 5 em 5 estrelas

First and foremost

First and foremost, just a damned good product. Our dogs love Earthbound beds. They are the ones that matter. What else can you say, perfect.

25 de setembro de 2025
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Resposta da Earthbound UK

Thank you so much for this absolutely wonderful review!

You're absolutely right! Our furry friends are the ultimate judges, and knowing that your dogs love their beds truly makes us happy! Their comfort is always our top priority.

Thank you for being such a valued customer. Cuddle the pups from all of us at Earthbound!

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