East Coast Appliances Opiniões 

141
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tyler and Doug provided excellent service - very easy to book with, communicative throughout and fixed our dryer promptly. They were professional, friendly and very knowledgeable. I highly recommend t... Ver mais

Classificada 5 em 5 estrelas

Doug and his young assistant in training arrived in the time slot given.. Promptly assessing the fault of our large fridge / freezer!! He had in his magic box the part needed. Ta da within minutes... Ver mais

Classificada 5 em 5 estrelas

These guys are amazing!! Add them to your phone contacts to save time! Despite being booked solid they fitted me in and arrived bang on time, 7am the following day (ouch! 😂). They were super ef... Ver mais

Classificada 5 em 5 estrelas

Great service from star to finish, he arrived on time, was really pleasant and easy to deal with and fixed our range cooker quickly by replacing 3 elements. Everything is working perfectly again. He a... Ver mais

Informações sobre a empresa

  1. Reparação de eletrodomésticos

Escrito pela empresa

Welcome to ECA, we provide affordable and reliable white goods repairs with over 10 years multi-brand experience within the industry! We believe in quality of work and will always aim to deliver the best possible job. We're reliable and you can rest assured that you're in good hands with our services. We repair almost all makes and models and offer a 3 month guarantee on our work. We're based in Colchester and cover the surrounding areas, please phone or message to book us in today!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

141 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(141)

23 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Oven heating element replaced

Doug replaced the heating element in my Zanussi oven. He arrived promptly, carried out the repair and left everything clean and tidy. He had previously repaired my dishwasher and so I knew that he was both personable and reliable. I would wholeheartedly recommend East Coast Appliances.

4 de outubro de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointed

Disappointed that immediately upon arrival, the technician said he can't work on the gas hob part of the cooker, only on the electric oven part of the cooker. This was not made clear to me when booking for the service. Now I would have to pay for another call out charge for a gas guy.

Update after reply: Yes, I got an invoice and payment was made to your Lloyds Bank account.

8 de junho de 2023
Opinião espontânea
logótipo da East Coast Appliances

Resposta da East Coast Appliances

Apologies for any confusion, however, we have not carried out any works for yourself Sir. I've just checked our booking system and we haven't visited anyone by the name of Chowdhury, we also make it very clear on our website what appliances we repair and would make this clear on the phone before making any bookings. Are you please able to provide us with your booking confirmation, or provide an invoice to show that we have attended your property?

Update after reply: Thank you for your response, we have again checked further back on our system and can see we attended your property 3 months ago on 08/06/2023 to repair your dual fuel range cooker which you had reported the electric oven was causing your electrics to trip, you were advised during the telephone conversation we would be able to repair your oven however are unable to work on the gas hob as we do not have a qualified gas engineer. We feel your review is unjustified as you had been advised of the circumstances surrounding your repair.

I'd like to refer you to the electric oven and cooker repair on our website for future reference.

https://www.eastcoastappliances.co.uk/services/oven-repairs/

We will now update this page to make it clearer to future customers that we do not repair gas appliances. Apologies if you feel disappointed with the service provided.

Kind regards,

East Coast Appliances

Classificada 5 em 5 estrelas

Excellent job

Excellent job. Quick, efficient, fixed the appliance and put everything back nice and tidy.

Very impressed.

25 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

First class Service

The service we received from East Coast Appliances was exceptional, Douglas was on time/ very efficient and knowledgeable/ and carried out the work to a very high standard.
Will definitely use this company again

24 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend this company. Great service.

Douglas solved our problem really quickly and did a great job. Very old dishwasher had to come out, new one fitted, without destroying non-standard kitchen units. He made a difficult job easy and supplied a great dishwasher, took away the old one, all done efficiently. A lovely man I'd happily use again except that might mean the dishwasher not working.

2 de junho de 2023
Opinião espontânea
logótipo da East Coast Appliances

Resposta da East Coast Appliances

Thank you for your kind words, we repair all white goods if you have any issues in the future !

Classificada 5 em 5 estrelas

had a defective 3 year old samsung…

had a defective 3 year old samsung tumble dryer, I didn't have to wait long & Doug arrived, diagnosed the issue quickly and fixed the dryer. Very knowledgable, friendly and prompt. would 100% recommend east coast appliances and will in the future.

19 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Quick, friendly, professional

Oven died Thursday night. Called them Friday morning and Doug was here at 11am Monday. Had the element in his van, installed, tested and cleared up within minutes! Super-friendly team, both on the phone and the engineer. Highly recommended.

5 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable, trustworthy and thoroughly professional

Exemplary service and care given to our dishwasher over a period of visits they were able to identify problem and fix it. They always try to do minimum intervention and are aware of keeping bills down. I would thoroughly recommend them. They are reliable, trustworthy and and give an expert honest opinion.

20 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Fridge repair

I was very pleased with helpful and polite assistance I received on behalf of my elderly mother.
The engineer arrived promptly and fixed the fridge and replaced the bulb which blew while he was there.
We would definitely contact them again
Elizabeth

7 de junho de 2022
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais