East Coast Car Rentals Opiniões 

2720
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent company 10/10 would bang. Very clear instructions on how to locate their shuttle at the airport,complete with photographs of the walkway etc and easy check points. The shuttle even had a bab... Ver mais

Classificada 1 em 5 estrelas

Only been 7 months to get my $1000 deposit returned . Involved in minor accident not my fault when took car back after incident east cost filled out incident didn’t take the witness details I had , in... Ver mais

Classificada 5 em 5 estrelas

We recently booked a hybrid car for 4 days to travel to Kangaroo Island from Adelaide. I had not considered the fact that I had to inform the ferry operator that I will be arriving in a hybrid c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Car rental companies often get a bad rap, but these guys were great so I actively sought out doing a review for them. We used the Melbourne airport branch, and got a very good price complete with the... Ver mais

A empresa respondeu

Informações sobre a empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 33129240268

  1. Agência de aluguer de carros

Escrito pela empresa

East Coast Car Rentals is one of Australia's largest independent car hire providers, offering you a wide range of great quality car rentals at the lowest possible rates. Operating since 1979, East Coast Car Rentals consistently delivers competitive rates and top quality cars at major cities and convenient airport servicing locations across Australia.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 73% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,3

Todas as opiniões

(2720)

72 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Très bonne expérience

Nous sommes arrivés à l'aéroport, une navette est venue nous chercher dès 7h du matin.
La voiture était prête. Nous n'avons pas attendu.
Le retour a été tout aussi simple et efficace.
Nous avions pris l'option assurance complète pour plus de tranquillité.

17 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great value and service - again - in Perth WA

We hired a car for a couple of weeks from Perth - where East Cast has just opened (on the west coast :) Having had previous experience with East Coast in Melbourne and Brisbane we were not surprised to find the service and value in WA just as good. We no longer look at car hire from any other company. Thank you again - warm and friendly, easy to book, great vehicle, unbeatable value. No hidden costs.

15 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I frequently hire cars in Hobart and up…

I frequently hire cars in Hobart and up to now took the 'easy' option of an airport collection. Tried East Coast this time as it was significantly cheaper, and delighted with the experience. Smooth collection from airport, quality vehicle, easy drop off. I sustained a windscreen chip and paid the excess, and was pleasantly surprised to receive a refund when the actual repair cost was less. Very fair.

14 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The place to use for your car hire.

Wonderful and helpful staff. Great service from pick up to drop off. Needed to extend the hire period midway through and was just a quick phone call and done. Pick up car was immaculately clean, Sorry the return condition wasn`t :) Would have no problem recommending East Coast Rentals for your car hire.

7 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good rates and good service

Highly effective communication regarding the car pick-up instructions as the rental is not at the airport so needs a free shuttle bus pick up. Despite near closing time the staff was very helpful and supportive.

3 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

No nonsense car hire

Easy booking (through booking.com). No hard sell of any extra’s. The staff were friendly and polite.

Vehicle (MG ZS) was clean on pickup, and a nice surprise was that it had Apple CarPlay.

No assessing the vehicle with a fine tooth comb and magnifying glass upon return. A real sensible approach to car hiring and a refreshing experience.

We’re heading back next year and will definitely be hiring with East Coast again.

26 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have rented cars all over the…

I have rented cars all over the planet., and I found the staff at Cairns Airport branch to be exceptional. Recommend most highly!!

24 de fevereiro de 2025
Opinião espontânea
logótipo da East Coast Car Rentals

Resposta da East Coast Car Rentals

How amazing, Ziggy! Your review made our day. Thank you for choosing us. Looking forward to seeing you next time!

Classificada 5 em 5 estrelas

This car rental is second to none

This car rental is second to none. I have used them twice now and they have been outstanding both times. Kind, helpful, great price and the cars are fabulous. I will definitely continue to use them when we fly over once a year from the UK.

13 de fevereiro de 2025
Opinião espontânea
logótipo da East Coast Car Rentals

Resposta da East Coast Car Rentals

Wow, Lyn - what an incredible review! We're so glad to hear you've had two outstanding experiences with us. It's always a pleasure to help make your trips smooth and stress-free. Looking forward to welcoming you back next year 🚗

Classificada 5 em 5 estrelas

Kia bus worked well for 4 adults and…

Kia bus worked well for 4 adults and luggage. Rear passenger sliding doors were difficult to slide ( ok if you were weight lifter)
Booked thru booking.com whose insurance was a waste of money, still ended up paying comprehensive ins with east coast rentals.
Staff at Hobart airport helpful.

10 de fevereiro de 2025
Opinião espontânea
logótipo da East Coast Car Rentals

Resposta da East Coast Car Rentals

Glad to hear the Kia worked well for you. Sounds like you got your workout in with those sliding doors too! Appreciate the shoutout to the Hobart team, they'll be stoked to hear they were helpful. Next time, we recommend booking with directly with us to keep simple and avoid any surprises. Hope to see you again soon.

Classificada 5 em 5 estrelas

East Coast great hire car experience

Used East coast in Tasmania for a 19 day hire for a road trip got a great clean car. Then we hired another car in Perth airport for 7 nights for a south west trip. The Shuttle bus in both branches worked perfectly, with friendly informative drivers.
The Perth branch looks really new staff were super helpful and we got another great car.
Although the Hobart airport branch was a little busy as it was 0930am The staff quickly got through the clients.
Staff at both branches were really superb.
Pricing was reasonable for the car and extras required.

29 de janeiro de 2025
Opinião espontânea
logótipo da East Coast Car Rentals

Resposta da East Coast Car Rentals

Love this, Paul! A road trip across Tassie and a southwest WA adventure? Sounds like an epic journey!

Great to hear both our Hobart and Perth teams looked after you, even during the morning rush. Appreciate you choosing us for both legs of your trip - hope to see you again for the next one.

Classificada 5 em 5 estrelas

This company has been immensely helpful…

This company has been immensely helpful to me when my travel plans got turned upside down. I initially hired a car for 6 weeks but then had to extend the rental period an extra 4 days... there was no trouble doing that. At the end of this hire period the car was turned in. Their shuttle service took me to the airport. I could not board my scheduled flight as planned and would be delayed at least another 3 days. This company were able to provide another car with no waiting period. On the day this car was to be returned my flight was cancelled at the last minute, so again I had to extend the car hire period for another two days. This was handled with ease by East Coast's staff. Throughout this whole time, the staff helped me through what was a stressful time at the end of a great vacation. They were able to put my mind at ease so I could focus on my other important issues. Thank you. I would not hesitate to recommend your company to anyone.

21 de fevereiro de 2025
Opinião espontânea
logótipo da East Coast Car Rentals

Resposta da East Coast Car Rentals

Wow, Fiona - thank you for sharing your experience! Travel disruptions can be so stressful, and we're really glad our team could help makes things a little bit easier for you. We appreciate the kind words and your recommendation - it means a lot! Hope to see you again under less chaotic circumstances next time 🚗✨

Classificada 5 em 5 estrelas

Quick and straightforward service

We were met at the arrival terminal as promised and taken back to the rental office. We'd paid the extra dollars to get the insurance before we arrived, so our car was ready to go. The whole process took about 5 minutes at the office.

14 de fevereiro de 2025
Opinião espontânea
logótipo da East Coast Car Rentals

Resposta da East Coast Car Rentals

Love hearing that, Tim! A quick and hassle-free start to your trip is exactly what we aim for. Hope you had a great journey- see you next time!

Classificada 5 em 5 estrelas

You won't get better car rental.

Arrived in Bribane late and tired and was so glad I had booked with East Coast Car Rentals. Made the trip from airport to their base easy and quick. Sorted out the booking in no time fitted the sat nav which was brilliant during our trip. Returning the car was simplicity itself ,really helpful staff and dropped us back at the airport hotel. Painless. Highly recommend and thank the guys.

3 de fevereiro de 2025
Opinião espontânea
logótipo da East Coast Car Rentals

Resposta da East Coast Car Rentals

Cheers, Philip! So glad you could make things easy after a long day of travel. Love that the sat nav came in handy and that the team helped everything go smoothly. Hope to see you again next time!

Classificada 5 em 5 estrelas

Good service

Good service. And easy upgrade.

23 de janeiro de 2025
Opinião espontânea
logótipo da East Coast Car Rentals

Resposta da East Coast Car Rentals

Cheers, Finn! Glad to hear the service was spot on and that the upgrade was a breeze. Hope to see you again next time.

Classificada 5 em 5 estrelas

Excellent experience from the…

Excellent experience from the Launceston Airport branch, reasonable pricing, easy pick up and drop off service , vehicle in excellent condition

12 de fevereiro de 2025
Opinião espontânea
logótipo da East Coast Car Rentals

Resposta da East Coast Car Rentals

Thanks, Paul! So glad to hear you had a smooth experience at Launceston Airport. We'll be ready to get you back on the road whenever you need us! 🚗✨

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