East Coast Medical Supply Opiniões 

2513
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

No hassle, package always on time. Plus made a mistake one time rectified Asap. Just a great company. I would give it more stars if possible

Classificada 4 em 5 estrelas

Always get any way or kind of order delivered in 2.5 or 60 business hours and I am not ever given a wrong order for the once in a while does always happen but not necessarily hardly that often. Prob... Ver mais

Classificada 3 em 5 estrelas

your shipping was horrible! Usually it takes only 2 days to arrive at my door step here in California. This time it took almost a week. For the price you charge for shipping this is unacceptable. Ple... Ver mais

Classificada 5 em 5 estrelas

Please !!!! Next time have delivery person put package in side service door of garage.or under covered pourch ...we weren't home and package got soaked and fell apart ....very dissatisfied with fed ex... Ver mais

Informações sobre a empresa

  1. Assistência médica ao domicílio
  2. Farmácia

Escrito pela empresa

East Coast Medical Supply specializes in medical products such as syringes, needles, glassware, and other supplies for use in laboratory, experimental, and healthcare environments. We only carry the highest quality products that are always 100% sterile and ready for use.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(2513)

12 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Customer service does not exist

Customer service does not exist. Phone number is not real. They dont have live agents. Sent me the wrong order. Still havent gotten word back. Not using ecms anymore. Just pray that A) you actually get your order B) The order is correct because youre not getting a refund

22 de março de 2021
Opinião espontânea
logótipo da East Coast Medical Supply

Resposta da East Coast Medical Supply

Hi Will,

We sent a few emails but I think they might be going to your spam folder. We re-sent your order out and it should be arriving shortly. Sorry for the mixup! USPS 9405511899223501746821

Classificada 3 em 5 estrelas

Product line > customer care

I’ve been using this site for years for my in home medical needs. The products are always correct and as described.
They could garner a 5 star review with some customer support. The website doesn’t update you after shipped. No tracking method nor a delivered update which helps if you live in a multi family community. No one ever answers the 800, never. So if your super time sensitive and are counting on usps to stick to the “priority mail” it would be cool if I could track that line we used to get.

2 de março de 2021
Classificada 1 em 5 estrelas

I had placed my order last week of a…

I had placed my order last week of a few items. It was a bit pricey of course but when I received my order, half of it was missing. On the packing slip it was missing one of the items I ordered and one of the items on the slip wasn’t even in the box. I’ve already emailed and called multiple times to speak with someone but i can never get through to talk to anyone. Very dissatisfying

1 de março de 2021
Classificada 1 em 5 estrelas

This is the worst company ever

This is the worst company ever. They advertised that the item was in stock. It's been 2 months and still haven't received it. They charge outrageous shipping and handling costs as well. Keep saying the item is on backorder. DO NOT USE THIS COMPANY FOR YOUR OWN GOOD!

20 de fevereiro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

Slow to respond

Slow to respond. Minimally detailed in the response to help. No apology for the large inconvenience, no accounting for the delay in receiving my order or reimbursement of shipping cost, or any initiative or offer to expedite the reshipment. I did not receive any update or confirmation of the correct order being shipped. No detailed invoice, tracking number, notbing.

1 de fevereiro de 2021
Classificada 4 em 5 estrelas

Purchases

The purchases are very good overall, but I always have to write back to request a tracking number. It should be automatically provided right after shipping. Just a suggestion.

3 de janeiro de 2021
Classificada 3 em 5 estrelas

your shipping was horrible

your shipping was horrible! Usually it takes only 2 days to arrive at my door step here in California. This time it took almost a week. For the price you charge for shipping this is unacceptable.
Please in the future think about a more reliable shipping method or reduce your shipping costs.

9 de novembro de 2020

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